The Inventory & Warehouse Manager is tasked with ensuring the accurate, timely, and secure management of all Point-of-Sale (POS) inventory, including terminals, spare parts, and work tools.
This role is crucial for maintaining operational continuity and facilitating efficient distribution by establishing robust procedures.
Key responsibilities include:
Optimizing inventory levels, minimizing costs, and maintaining complete auditability throughout the inventory lifecycle.
Furthermore, the Inventory Manager must ensure that all POS devices and spare parts under their jurisdiction strictly adhere to the unit's Standard Operating Procedures (SOP), while the inventory management team consistently employs best practices.
Key Responsibilities
Inventory Control & Accuracy: Develop, implement, and maintain inventory control procedures to ensure high accuracy levels between physical stock and system records. Conduct regular cycle counts, audits, and reconciliations.
Terminal & Parts Flow Management: Oversee the end-to-day movement of terminals and parts. Ensure faulty terminals are pushed to technicians daily and repaired terminals are accepted from QA accurately and timely, confirming both physical and logical matches.
Stock Optimization: Analyze inventory data and trends to forecast demand, minimize stockouts, reduce excess inventory, and optimize inventory turnover rates. Establish and maintain reorder points and safety stock levels.
System & Process Improvement: Implement and manage inventory management systems to improve visibility, traceability, and operational efficiency.
Drive continuous improvement initiatives to streamline processes.
Team Leadership & Training: Supervise, train, and mentor inventory staff. Ensure team compliance with all inventory procedures and best practices.
Vendor & Cross-Functional Coordination: Liaise with procurement, Partnerships,
DNS, and repair teams to align inventory levels with operational needs.
Manage relationships with third-party logistic partners and OEMs.
Reporting & Compliance: Prepare regular reports on inventory performance (e.g., turnover rates, accuracy, carrying costs). Ensure compliance with company policies and regulatory requirements.
Cost Management: Identify and implement strategies to reduce carrying costs, minimize obsolescence, and dispose of excess or obsolete inventory appropriately.
Qualifications and Requirements
Education:
Bachelor's Degree in Supply Chain Management, Logistics, Business Administration, or a related field.
Experience:
Minimum of 5 years of experience in inventory management, warehouse operations, or a similar role, preferably within a repair center, distribution, or retail environment.
Proven experience in a supervisory or managerial capacity.
Hands-on experience with inventory management software and proficiency in Microsoft Excel.
Skills:
Analytical Skills: Strong ability to analyze data, identify trends, and make data-driven decisions to optimize inventory.
Attention to Detail: Meticulous approach to ensure accuracy in all inventory records and processes.
Leadership: Excellent team management, training, and mentoring abilities.
Communication: Strong verbal and written communication skills for effective collaboration with cross-functional teams and external partners.
Problem-Solving: Proactive in identifying issues and implementing effective solutions.
Organizational Skills: Ability to prioritize tasks, manage multiple projects, and meet deadlines in a fast-paced environment.