Elders Group is a rapidly expanding firm headquartered in Lagos, Nigeria with diversed investments spanning key sectors of the Nigerian economy with our expertise in Travels, Tourism, Outsourcing, Consulting, Educational School and Hospitality & Comfort.With a Clear and Distinct Mission and Vision that makes us standout among equals, We ensure we provide our clients with the best experience that is next to none.
We are recruiting to fill the position below:
Job Title: Visa Officer
Location: Ogba, Lagos Employment Type: Full-time
Job Summary
The Visa Officer is responsible for managing all visa-related processes for clients, including application submissions, documentation review, and communication with embassies or immigration authorities.
The role requires attention to detail, strong customer service skills, and an ability to handle sensitive information professionally.
Key Responsibilities
Assist clients with visa applications, ensuring all required documents are complete and accurate.
Review and verify client documents before submission to embassies or consulates.
Provide up-to-date information on visa requirements, processing times, and fees.
Communicate with embassies, immigration offices, and travel partners to track application progress.
Handle client inquiries and provide professional support throughout the visa process.
Maintain proper records of all visa applications and correspondence.
Report application outcomes and provide feedback to management.
Stay informed about changes in immigration and visa policies.
Ensure confidentiality and compliance with all regulatory requirements.
Requirements
SSCE / OND / HND is required must have finished from a reputable aviation school.
Minimum of 2 years of experience in visa processing, travel consultancy, or a related role.
Excellent communication and customer service skills.
Strong organizational and multitasking abilities.
Proficiency in Microsoft Office and digital documentation systems.
High level of integrity and attention to detail.
Preferred Skills:
Experience liaising with embassies or immigration bodies.
Knowledge of visa requirements for multiple destinations.
Ability to work under pressure and meet tight deadlines.
Salary N100,000 - N12,000 / Month.