Transport Controller

Job Purpose

• To manage and maintain the fleet and transport team in the hub/depot, thereby ensuring that productivity and performance are maximized.

Key Responsibilities

Fleet Control

• Manage the daily schedule.
• Check that a job card has been allocated to work and that the driver has managed to complete the form correctly.
• Ensure that drivers complete the checklist every morning and afternoon to establish if there are any defaults.
• Request complaints and difficulties for the day and take the appropriate action.
• Monitor transport performance against benchmarks by obtaining vehicle exception reports from the tracking department as a means of monitoring
• drivers' conduct and vehicle performance such as:
• speeding
• excessive revving or braking
• backdoor standing time
• yard delays.
• Take the necessary disciplinary action depending on the particular instance or trend.
• Build a culture of asset care through counselling discussions with staff, particularly drivers.
• Consolidate, on an ongoing basis, accident/incident reports that display each driver's conduct and make appropriate decisions on the sanction depending on the severity of the incident.
• Conduct physical checks on vehicles, identify areas that require attention and take the necessary action to resolve any issues.
• Analyse the details on the monthly vehicle inspection sheets and take the necessary action.
• Record the specific details of maintenance and repair requirements for each vehicle and send that detail to the workshop indicating the dates when vehicles will be required.
• Report daily to the Transport Manager on the trucks, indicating trucks thathave been booked off.
• Providing reasons for why trucks are not being utilized and when they are expected to be in use again.
• Reconcile hired trucks kilometres to supplier shipments on a daily basis.
• Ensure that all vehicles are used optimally by checking that they are loaded to capacity and updated on the Vehicle Utilization Report on a daily basis.
• Complete a daily Casuals Report indicating reasons why ad hoc casuals were used.
• Monitor daily overtime on the BLICK system for drivers, van assistants, supervisors and refrigeration mechanics.
• Manage routes ensuring that time is optimised for each delivery.

Workshop Control

• Consolidate the total cost allocated to each truck on a monthly basis in a Cost Analysis Report.
• Demonstrate in report format the reasons for additional expenditure on vehicles.
• Keep diesel documents on a daily basis ensuring that they are reconciled to the Vector statement(s).
• Check and sign off overtime for the workshop.
• Monitor workshop service standards.
• Identify anomalies in service quality and stocks levels and investigate further.
• Complete a combined summary of all monthly expenditure and report on a cost analysis sheet ensuring that it balances to the income statement.
• Ensure that all traffic fines have been paid correctly and promptly.
• Complete the Weekly Repair Template reflecting time and reasons spent on trucks booked off.
• Control fuel-related issues regarding hired and Vector trucks.
• Complete the daily checklists for the workshop.

Risk Control

• Investigate hijacking incidents to establish whether or not they are genuine cases.
• Handle proxy responsibilities.
• Ensure that all drivers have valid driver's licences and PDP's.

Health and Safety Compliance

• Ensure all staff members comply with health and safety requirements.
• Investigate and report on all injuries on duty (IOD's).
• Implement safe working procedures.
• Manage the outsourced washing of trucks and check all chemicals used are approved.

Team Supervision

• Train staff on the Standard Operating Procedures that serve to guide their approach to work.
• Implement the Standard Operating Procedures through consistent application and communication.
• Ensure that staff understand the procedures and sign off the relevant documents.
• Conduct monthly meetings with staff in order to ascertain problems encountered and resolve associated issues.
• Manage staff performance in order to establish opportunities for development and harness strengths.
• Measure staff performance on a soft point system that includes punctuality and wearing the required uniforms, among others.
• Monitor staff using the hard point system that includes areas such as cash work; product shortages; handling of the track and accidents, among others.
• Report the consolidated performance and measurement analysis on staff notice boards.
• Deal with staff problems through one-on-one discussion striving to get to the root cause of problems.
• Manage casual staff by inducting them into the culture and clearly communicating rules to be followed.

Internal

• Warehouse management team
• Finance department
• Administration team

External

• Suppliers and service providers
• Road Traffic Management Corporation

Qualifications, Skills and Experience Required for the Job

Qualifications and Experience

• Minimum of a diploma in fleet management
• Valid Code EB drivers' licence
• A minimum of 5 years in a supervisory transport management environment

Skills and Competencies

• Financial management
• Planning, organisation and coordination
• Computer literacy (MS Office)
• Verbal and written communication
• Interpersonal
• Logical thinking
• Problem solving
• Critical thinking
• Decision-making