Transport Operations Management
- Coordinate and oversee daily transport activities including route planning, driver and vehicle allocation, and real-time operational monitoring.
- Ensure timely and cost-effective delivery of goods in line with customer SLAs and operational plans.
- Ensure seamless integration and optimal utilization of company-owned and subcontracted fleets.
Fleet & Equipment Management.
- Oversee preventive and corrective maintenance programs to ensure fleet availability, roadworthiness, and regulatory compliance.
- Monitor fleet utilization, fuel consumption, mileage, downtime, and operating costs.
- Implement fuel management and cost-control initiatives to improve efficiency.
- Manage transport management systems (TMS) and digital tracking tools, ensuring accuracy and timely updates of fleet records.
People Management & Leadership
- Lead, coach, and motivate drivers, fleet officers, dispatchers, and transport operations staff.
- Manage recruitment support, onboarding, induction, and training of drivers and fleet personnel.
- Conduct performance evaluations, manage attendance and leave schedules, and enforce discipline in line with company HR policies.
- Address employee grievances promptly and fairly while maintaining operational discipline and accountability
Performance Monitoring, Reporting & Continuous Improvement
- Develop, track, and analyze transport KPIs covering cost, service levels, safety performance, fleet utilization, and productivity.
- Ensure adherence to approved SOPs for dispatch, routing, journey management, and client communication.
- Conduct internal audits and reviews to ensure operational compliance and efficiency.
- Drive continuous improvement initiatives, including lean transport practices and process optimization.
QHSSE Compliance & Safety.
- Enforce strict compliance with Quality, Health, Safety, Security, and Environmental (QHSSE) policies and statutory requirements.
- Ensure subcontractors comply fully with company HSE standards and contractual obligations.
- Support sustainability initiatives including fuel reduction, emissions control, eco-driving practices, and environmental protection measures.
Client & Stakeholder Management
- Act as the primary point of contact for clients on all transport-related matters
- Collaborate with internal stakeholders including Operations, Finance, Commercial, and QHSSE teams to align transport activities with business objectives.
- Support service improvement initiatives and maintain strong client relationships.
P&L and Financial Responsibility
- Manage the transport P&L, including monitoring revenues, operating costs, and profitability.
- Prepare and manage transport budgets, forecasts, and cost-control plans.
- Implement cost-optimization strategies related to fleet size, fuel usage, maintenance, subcontracting, and route efficiency.
- Bachelor's degree in Logistics, Supply Chain Management, Transport Management, or a related field.
- Minimum of 7 - 10 years of experience in fleet and transport operations, including managerial responsibility.
- Proven track record in managing a large fleet and delivering transport solutions in East Africa.
- Strong knowledge of transport, regulatory environment and operational best practices in Kenya.
- Experience in using transport management systems (TMS), GPS tracking tools, and fleet analytics platforms.
- Excellent leadership, planning, and interpersonal skills.
- Ability to work under pressure and adapt in a fast-paced logistics environment.
- Strong knowledge of customs, regulatory, and QHSSE standards.
- Proficiency in Microsoft Office tools.
- Excellent leadership, negotiation, and communication skills.
- Proven ability to manage multiple priorities in a fast-paced environment
- Valid driver's license (Category CE) and knowledge of vehicle technical specifications will be an added advantage.