The Transaction Officer - CPC will be responsible for the first-level processing and reconciliation of Central Processing Centre (CPC) activities, ensuring accurate and timely execution of transactions and providing operational support to stockbrokers and other stakeholders.
Responsibilities
Process e-mandates and dividend payments through various channels.
Process transfer forms and dematerialisation requests.
Digitise different types of signature specimens.
Handle probate processing and administration.
Process funds and bond payments.
Provide liaison and support to stockbrokers.
Liaise with the Legal and Compliance Units and external probate lawyers.
Conduct monthly reconciliation of core CPC activities.
Ensure timely and accurate transaction processing.
Resolve complaints, requests and enquiries within stipulated timelines.
Report to the Team Lead - CPC.
Requirements
Education:
HND or Bachelor's Degree (BSc) in any relevant discipline.
Experience:
Minimum of one (1) year of relevant work experience.
Skills:
Critical thinking and problem-solving skills.
Good communication and interpersonal skills.
Proficiency in Microsoft Office Suite.
Collaboration and teamwork skills.
Time management and organisational skills.
Industry knowledge.
Willingness to learn and develop professionally.
Other Requirements:
Ability to comply with company policies and procedures.
Strong attention to detail and accuracy.
Ability to work effectively within a team.
Commitment to continuous learning and development.
Willingness to participate in relevant training programmes.