Human Resources

Training Manager

Q-Sourcing Servtec Group·Nairobi, kenya·Full Time·Internship
Human ResourcesFull TimeInternship
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Job Summary

  • Our client is seeking a Training Manager to design, deliver, and evaluate training programs that build staff capability and ensure consistent service standards. The role requires a strong trainer and facilitator who can assess training needs, develop curricula, and deliver engaging sessions across a large, distributed workforce. The ideal candidate holds a valid driving license and is willing to travel to various sites to conduct training.

DUTIES & RESPONSIBILITIES:

  • Conduct training needs assessments across departments and sites to identify skill gaps.
  • Design, develop, and update training curricula, materials, and manuals.
  • Deliver engaging training sessions, workshops, and refresher courses to staff at all levels.
  • Evaluate training effectiveness through assessments, feedback, and performance tracking, and report outcomes to management.
  • Maintain training records, attendance logs, and certification tracking.
  • Coordinate training schedules and logistics, including venue, materials, and participant communication.
  • Conduct field-based training at various sites as required.
  • Support onboarding and induction programs for new staff.
  • Ensure training content reflects company policies, SOPs, and compliance requirements.
  • Monitor and report on training metrics and recommend improvements.

KNOWLEDGE, SKILLS, AND EXPERIENCE:

  • Degree/Diploma in Human Resource Management, Education, Training & Development, Business Administration, or a related field.
  • At least 3 - 5 years of experience in a training or learning & development role, with experience designing and delivering training programs.
  • Valid driving license.
  • Excellent presentation, facilitation, and communication skills.
  • Strong organizational and curriculum development abilities.
  • Ability to engage and motivate diverse groups of learners.
  • Proficiency in MS Office and training/presentation tools.
  • Willingness to travel frequently to various sites.

Key skills

BA/BSc/HNDDiploma

At a glance

Company

Q-Sourcing Servtec Group

Location

Nairobi, kenya

Employment

Full Time

Experience

Valid until

Not specified

Created

October 26, 2026

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