Traffic Intern

JOB PURPOSE

• The Traffic Intern supports the Traffic Manager and agency teams by assisting with the coordination, scheduling, and tracking of projects across creative, strategy, client service, production, and digital teams. This role is responsible for ensuring work is allocated efficiently, deadlines are monitored, and project workflows run smoothly.

Responsibilities

What you'll do everyday

Project Coordination

• Assist with scheduling and allocating work across agency departments.
• Monitor workflow, project timelines, and delivery deadlines.
• Update project management and traffic management systems.
• Ensure briefs, assets, and project information are shared with relevant teams.

Resource Management

• Support the Traffic Manager with managing team capacity and workloads.
• Track resource availability and flag potential scheduling conflicts.
• Help maintain accurate project status reports and workload trackers.

Communication

• Liaise with account management, creative, production, strategy, and digital teams regarding project progress.
• Follow up on outstanding deliverables and impending deadlines.
• Escalate delays, risks, and bottlenecks to the Traffic Manager.

Administrative Support

• Maintain project schedules, trackers, and documentation.
• Assist with preparing weekly workload and status reports.
• Ensure project records are accurate and up to date.

Qualifications

• Relevant qualification or studying towards a degree/diploma in Marketing, Communications, Business Administration, Project Management, Advertising, or a related field.
• Strong organizational and administrative skills.
• Excellent attention to detail.
• Ability to manage multiple tasks in a fast-paced environment.
• Strong communication and interpersonal skills.
• Proficient in Microsoft Office Suite, particularly Excel and Outlook.
• Eagerness to learn about agency operations, resource management, and project workflows.

COMPETENCIES

• Planning and prioritization
• Time management
• Problem-solving
• Collaboration and teamwork
• Adaptability
• Attention to detail
• Accountability

WHAT YOU'LL GAIN

• Exposure to agency operations and project management processes.
• Hands-on experience working with multidisciplinary teams.
• Understanding of resource planning and workflow management.
• Mentorship and development within a dynamic agency environment.

WORKING KNOWLEDGE OF

• Microsoft Office Suite