Trade-in Procurement & Inventory Specialist At Strivo Labs

Start Date: Immediate

Job Summary

• We are looking for a detail-oriented Trade-In Procurement & Inventory Specialist to manage the procurement, verification, grading and inventory control of traded-in devices.
• The role is responsible for ensuring that devices entering the business are properly verified, accurately graded, recorded and traceable throughout their movement across procurement, refurbishment and resale.
• The ideal candidate should have strong procurement or inventory management experience, excellent attention to detail, a strong control mindset and a practical understanding of smartphones and electronic devices.

Key Responsibilities

Device Procurement & Verification:

• Manage the intake and collection of traded-in devices from stores, agents and partner locations.
• Carry out or coordinate IMEI checks, ownership verification and stolen/blacklisted device screening.
• Ensure devices meet the required acceptance criteria before they are added to inventory.
• Identify and escalate devices that fail verification.
• Ensure customer accounts and personal data are properly removed from devices before processing.

Device Grading & Quality Control

• Grade devices according to approved condition and quality standards.
• Coordinate device diagnostics and functionality checks.
• Resolve grading discrepancies with relevant channels and partners.
• Conduct spot checks to ensure accurate and consistent grading.
• Ensure device condition is accurately reflected in inventory records.

Vendor & Supplier Management:

• Identify, assess and onboard refurbishers, repair partners, spare-parts suppliers and logistics providers.
• Request and evaluate supplier quotations.
• Negotiate pricing, turnaround times and service quality.
• Monitor vendor performance against agreed requirements.
• Review vendor invoices against services delivered before approval for payment.

Inventory & Stock Control:

• Record devices accurately, including IMEI, grade, cost and location.
• Maintain clear chain-of-custody records throughout the device lifecycle.
• Conduct regular stock counts and reconcile physical inventory with system records.
• Monitor movement of devices between locations.
• Ensure proper storage and security of devices.
• Investigate and escalate unexplained inventory variances.

Reporting & Compliance:

• Prepare regular reports on device intake, rejection rates, grading accuracy, turnaround times and inventory.
• Ensure procurement activities follow approved processes and controls.
• Identify and escalate potential fraud, repeat offenders and control gaps.
• Maintain accurate and auditable procurement and inventory records.

Requirements

• Bachelor's Degree or HND in Supply Chain, Procurement, Business Administration, Engineering or a related field.
• 2 - 4 years of experience in procurement, supply chain, inventory management or device operations.
• Strong Microsoft Excel and inventory recording skills.
• Working knowledge of smartphone hardware, IMEI verification and basic device diagnostics.
• Strong attention to detail and documentation.
• Strong integrity and a firm approach to compliance and controls.
• Good negotiation and vendor management skills.
• Ability to manage multiple vendors, locations and priorities simultaneously.
• Experience with smartphones, electronics, repairs, refurbishment or reverse logistics will be an advantage.
• Experience using ERP or inventory management systems will be an advantage.
• Procurement or supply chain certification will be an added advantage.

What We're Looking For:

• The ideal candidate is highly organised, detail-oriented and process-driven, with the confidence to reject non-compliant devices and challenge discrepancies when necessary.
• You should be comfortable working with vendors, inventory records and physical devices while maintaining strong controls throughout the procurement process.