The employment is in an IATA licensed Agency
Please use the job title as the subject line of your email.
Company
Estymol Oil Services
Location
Lagos, nigeria
Employment
Full Time
Work style
Onsite
Experience
Valid until
September 21, 2026
Created
September 19, 2026
TeamAce Limited
Job Summary As the Ticketing Officer, you will be responsible for managing flight reservations, ticket issuance, rebooking, cancellations, and other travel-related requests while providing excellent customer service. Responsibilities Manage flight reservations, ticket issuance, rebooking, cancellations, refunds, and other ticketing requests accurately and efficiently Provide customers with information on flight schedules, fares, travel options, baggage requirements, and applicable airline policies Handle customer inquiries and resolve ticketing-related issues promptly while maintaining a high standard of customer service Maintain accurate booking and transaction records while coordinating with airlines and other travel partners to ensure seamless service delivery Requirements Bachelor's Degree or HND in Tourism, Hospitality Management, Business Administration, or a related field 1 - 2 years' relevant experience in ticketing, reservations, or travel operations within the Travel & Tourism industry Proficiency in Global Distribution Systems (GDS) such as Amadeus or similar ticketing/reservation software is an added advantage Strong understanding of airline reservations, ticketing procedures, fare rules, rebooking, cancellations, and customer service.
23 days ago
Job Summary As the Reservations & Ticketing Officer, you will be responsible for managing flight reservations, ticket issuance, and customer inquiries while ensuring compliance with airline fare rules and IATA regulations to deliver exceptional customer service. Responsibilities Process flight reservations, ticket issuance, reissuance, and refunds in line with customer requests and airline policies Provide customers with accurate fare quotations, itinerary details, and information on fare rules and restrictions Monitor ticketing time limits, BSPlink refunds, and ensure compliance with IATA regulations Prepare daily, weekly, and monthly sales and activity reports for management and corporate clients Supervise reservation and ticketing activities to ensure high service standards and customer satisfaction Requirements Bachelor's Degree or HND in any relevant field Minimum of 2 - 4 years experience in reservations and ticketing within the travel industry Strong knowledge of GDS systems (Amadeus, Galileo, or Sabre) and IATA regulations Excellent customer service, communication, and problem-solving skills Ability to work under pressure and manage multiple tasks effectively
a month ago
Job Summary As the Reservations & Ticketing Officer, you will be responsible for managing flight reservations, ticket issuance, and customer inquiries while ensuring compliance with airline fare rules and IATA regulations to deliver exceptional customer service. Responsibilities Process flight reservations, ticket issuance, reissuance, and refunds in line with customer requests and airline policies Provide customers with accurate fare quotations, itinerary details, and information on fare rules and restrictions Monitor ticketing time limits, BSPLink refunds, and ensure compliance with IATA regulations Prepare daily, weekly, and monthly sales and activity reports for management and corporate clients Supervise reservation and ticketing activities to ensure high service standards and customer satisfaction Requirements Bachelor's Degree or HND in any relevant field 2 - 4 years of experience in reservations and ticketing within the travel industry Strong knowledge of GDS systems (Amadeus, Galileo, or Sabre) and IATA regulations Excellent customer service, communication, and problem - solving skills Ability to work under pressure and manage multiple tasks effectively.
3 months ago
Misk Al-Khitam Nigerian Limited
Nigeria
Flight reservations and ticket issuance Assisting clients with travel inquiries and support Coordinating travel services and customer bookings Managing invoices and payment follow-up Handling customer communication professionally Supporting the growth and daily operations of the new branch. Minimum 5 years experience in the travel and tourism industry Strong experience in flight reservations and ticketing Excellent knowledge of Amadeus and other airline reservation systems Experience in customer service, coordination, and travel operations Ability to handle bookings, invoicing, and client follow-up professionally Strong communication and computer skills Ability to convert customer inquiries into successful bookings and sales Ability to work under pressure and manage daily office operations efficiently English language proficiency is required Previous experience in a travel agency is highly preferred.
4 months ago
Kano, nigeria
We are looking for an experienced and professional full-time team member to join a new travel and tourism branch in Kano State, Nigeria. Salary: Negotiable based on experience Requirements: Minimum 5 years experience in the travel and tourism industry Strong experience in flight reservations and ticketing Excellent knowledge of Amadeus and other airline reservation systems Experience in customer service, coordination, and travel operations Ability to handle bookings, invoicing, and client follow-up professionally Strong communication and computer skills Ability to convert customer inquiries into successful bookings and sales Ability to work under pressure and manage daily office operations efficiently English language proficiency is required Previous experience in a travel agency is highly preferred Key Responsibilities: Flight reservations and ticket issuance Assisting clients with travel inquiries and support Coordinating travel services and customer bookings Managing invoices and payment follow-up Handling customer communication professionally Supporting the growth and daily operations of the new branch