Key Responsibilities
Key Responsibilities
Maintain a safe and secure environment for guests, staff and visitors.
Respond promptly and professionally to incidents and emergencies.
Complete clear, accurate and timely incident reports.
Control access to restricted areas and sensitive locations.
Conduct scheduled patrols and identify potential risks.
Monitor CCTV and report suspicious activity.
Maintain accountability of master, emergency and restricted keys.
Safeguard hotel property, equipment and guest belongings.
Ensure lost and found items are properly handled and secured.
Support fire, medical, evacuation and other emergency responses.
Identify and report safety and security hazards.
Monitor parking areas, loading zones and vehicle movements.
Ensure visitors, contractors and service providers comply with access procedures.
Monitor staff adherence to hotel security procedures.
Collaborate with Front Office, F&B, Housekeeping, Engineering, Finance and other teams.
Protect sensitive guest, staff and hotel information.
Provide clear and accurate handovers between shifts.
Ensure security equipment is operational and report defects.
Report to work on time and remain alert throughout shift.
Participate actively in security, emergency response and guest service training.The Person Behind the RoleInquisitive
The Person Behind the Role
Inquisitive
Observant, questions assumptions and investigates irregularities.Resourceful
Resourceful
Finds practical solutions even with limited resources.Efficient
Efficient
Works systematically, prioritises effectively and responds with pace.Determined
Determined
Takes ownership, maintains focus under pressure and resolves issues. (adsbygoogle=window.adsbygoogle||[]).push({});Expressive
Expressive
Communicates confidently and respectfully, balancing warmth with discretion.What We’re Looking For
What We’re Looking For
Diploma in Security Management, Criminology or related discipline.
Certification in Basic First Aid and Firefighting.
Training in investigations, incident management and crime scene preservation.
Handson security operations experience (hospitality preferred).
Knowledge of hotel security systems, procedures and access control.
Proven emergency response experience in complex environments.
Experience conducting property inspections and preparing reports.
Strong communication and interpersonal skills.
High integrity, confidentiality and professional conduct.
Strong attention to detail and risk awareness.
Ability to remain calm and professional under pressure.
Good observation, judgement and problemsolving skills.
Effective collaboration across departments.