Test Officer: Civil Testing Laboratory

Purpose Statement

• To conduct testing, generate test report and participate in other laboratory activities in support of the attainment of the divisional and business objectives and ensure the maintenance of the laboratory QMS and relevant SANAS and ISO Accreditation requirements

Minimum Requirements

Qualification

• National Diploma / Diploma in Civil Engineering (NQF Level 6)

Experience

• 3 years' relevant work experience in testing of bricks, roof tiles, fire extinguishers and other building related materials.
• Work exposure in specific SANS (as required by the specific laboratory) is essential.

Duties and Responsibilities

Functional Management

• Oversee and conduct manual or automated tests and generate results as required.
• Receive and record all samples from clients before testing.
• Plan and prepare to conduct tests.
• Analyse recorded or generated test results.
• Compile and verify the technical correctness and completeness of the test reports.
• Conduct quality verification on all test reports generated in the laboratory.
• Interpret test standards and methods and generate reports.
• Develop and coordinate testing schedules with the team.
• Research, develop and validate new testing methods.
• Conduct witness testing for internal and external clients to demonstrate and verify testing processes.
• Conduct proficiency testing for industry benchmark purposes as and when required.
• Prepare and apply calibration and maintenance procedures and ensure that all equipment is calibrated and maintained.
• Conduct root cause analysis within laboratory and ensure the effective implementation of corrective and preventative measures.

Risk and Compliance Management

• Assist in identifying and adhering to fraud controls, risk prevention principles, sound governance and compliance processes, and tools to identify and manage risks.
• Assist in the preparation and support and provide evidence to all internal and external audit requirements.
• Maintain quality risk management standards in line with legislative and accreditation requirements.
• Adhere to all relevant laws, policies and Standard Operating Procedures throughout the organisation.

Stakeholder Management

• Build and maintain effective internal and external stakeholder relationships for the purpose of expectations management, knowledge sharing and integration, and to manage the organization's reputation.
• Represent and participate in the organization's committees and tasks teams when required.
• Convene and attend meetings (e.g., technical committees, working groups etc.) and present relevant information stakeholders when required.
• Ensure the provision of excellent customer service.
• Resolve queries and problems within span of control and within agreed time frames.
• Follow up on unresolved queries and complaints where required.
• Liaise with relevant stakeholders regarding follow-up of information, as required.