Retail

Telesales Agent At Ombrella Insure

Ombrella Insure·Lagos, nigeria·Full Time·Contract
RetailFull TimeContract
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Key Responsibilities

  • Make daily outbound calls to drive lead conversion and achieve sales targets.
  • Maintain accurate customer data in the CRM system and follow up on leads effectively.
  • Needs Assessment: Understand clients' insurance needs and provide personalized solutions.
  • Policy Sales: Sell various insurance products, such as life, health, auto, and home insurance.
  • Policy Servicing: Assist clients with policy applications, claims, and other issues
  • Risk Assessment: Evaluate clients' risk profiles to determine policy terms and premiums.
  • Premium Collection: Collect premiums from clients and ensure timely payments.
  • Claims Support: Help clients file claims and provide support throughout the process
  • Achieve daily, weekly, and monthly telesales performance KPIs.
  • Maintain a deep understanding of the Insurance Policies
  • Provide feedback to marketing, product, and customer support on customer trends, needs, and product experience.
  • Ability to communicate clearly and effectively.

Required Qualifications & Experience

  • Minimum of OND / HND / BSc in any discipline
  • 0 - 2 years sales experience (insurance or retail sales preferred)
  • Strong communication and persuasion skills
  • Basic financial literacy
  • Ability to work independently and meet expectations

Key skills

ONDBA/BSc/HND
Apply Now
Send your CV along with a cover letter tocareer@ombrellainsure.com

Please use the job title as the subject line of your email.

At a glance

Company

Ombrella Insure

Location

Lagos, nigeria

Employment

Full Time

Work style

Contract

Experience

Valid until

Not specified

Created

July 28, 2026

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