Retail

Telesales Agent At 4g Capital

4G Capital·Nairobi, kenya·Full Time·Onsite
RetailFull TimeOnsite
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What You Will Do

  • Drive Sales & Conversions: Master high-impact outbound calls to prospect, convert, and onboard micro-retailers onto the KUZA credit product.
  • Manage the Customer Pipeline: Follow up on warm leads, maintain structured pitch strategies, and guide applicants smoothly through credit checks and initial disbursements.
  • Maintain Portfolio Health: Conduct proactive early-stage repayment follow- ups to protect portfolio quality and help merchants build strong credit habits.
  • Ensure Operational Excellence: Utilize auto-dialers and modern CRM systems to maintain precise records and adhere to strict compliance, KYC/KYB, and data privacy protocols.

Who You Are

  • We are looking for an ambitious individual who thrives in a fast-paced environment and is passionate about driving financial inclusion.
  • Experienced: You hold a Diploma or Bachelor's degree in a business-related field (or KCSE with relevant experience) and bring 1 - 2 years of success in a target-driven telesales, outbound call center, or collections role.
  • Bilingual Communicator: You are fluent in both English and Kiswahili, with the natural ability to connect authentically with micro-retailers.
  • Resilient & Persuasive: You maintain high energy across high call volumes, handle objections constructively, and deliver winning value propositions quickly.
  • Disciplined & Tech-Savvy: You possess strong computer skills, are
  • comfortable navigating CRM tools and auto-dialers, and operate with high ethical standards.
  • Bonus: Prior experience working with FMCG distribution, mobile money, or credit products is highly desirable.

Key skills

BA/BSc/HND
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At a glance

Company

4G Capital

Location

Nairobi, kenya

Employment

Full Time

Experience

Valid until

Not specified

Created

September 16, 2026

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