- The Technology Project Manager is responsible for the end-to-end delivery of technology and digital transformation projects across Pedros and its associated brands, ensuring that software development, systems implementations, integrations, automation, reporting and store technology initiatives are delivered on time, within budget and in alignment with business objectives. Reporting to the Group Project Manager, the role operates within the Group's project governance and PMO framework and supports the Technology & Projects Council process from intake through to delivery.
- The role acts as the bridge between business stakeholders, Technology & Innovation, IT Operations, vendors and project teams, translating approved business requirements into successfully delivered solutions that improve operational efficiency, enhance customer experience, reduce manual processes and support business growth.
- This is a delivery-focused, high-accountability role that requires strong technical project management capability, sound vendor management, and the ability to drive adoption of new systems and processes across a multi-site, franchise-based business.
Responsibilities :
Technology Project Delivery
- Lead multiple concurrent technology projects from initiation through to closure
- Define project scope, objectives, deliverables and success criteria
- Develop and maintain project plans, schedules, RAID logs, communication plans and status reports.
- Track project budgets, timelines and resource allocations, and proactively resolve issues that may affect delivery.
Software & Systems Implementation
- Manage software development, systems implementation, integration and automation projects using Agile, Waterfall or hybrid delivery approaches
- Coordinate activities between developers, business analysts, testers, infrastructure teams and vendors
- Ensure business requirements are translated into clear project deliverables.
- Coordinate SIT, UAT and production readiness assessments, and facilitate deployment and transition into operational support.
Stakeholder Management & Communication
- Build strong relationships with department heads, project sponsors and subject matter experts.
- Manage stakeholder expectations regarding scope, timelines, risks and dependencies
- Facilitate project steering committees, workshops, stand-ups and stakeholder meetings, and present updates to governance forums
- Facilitate the resolution of project conflicts and competing priorities.
Project Governance, PMO Compliance & Reporting
- Ensure projects comply with the Group's PMO standards, methodologies and governance requirements as set by the Group Project Manager
- Support the Technology & Projects Council process from intake through delivery
- Maintain project documentation, approvals and audit trails within Microsoft 365 and approved PMO systems.
- Produce accurate project reports, dashboards and executive summaries, and escalate risks, issues and change requests appropriately.
Vendor & Third-Party Management
- Coordinate external service providers, implementation partners and software vendors
- Monitor vendor delivery against agreed scope, milestones and contractual obligations
- Support commercial discussions, statements of work and project-related procurement activities.
- Manage vendor performance and escalation where required.
Change Management & Adoption
- Coordinate business readiness activities, including communication, training and stakeholder engagement plans
- Ensure operational teams are prepared for new systems and processes
- Facilitate project handovers into business operations and support teams.
- Track project benefits and contribute to the continuous improvement of PMO processes, templates and standards
- Diploma or Degree in Information Systems, Project Management, Business Management, Computer Science or a related field
- Formal project management training or certification (desirable)
- 5+ years' project management experience
- Experience delivering technology, software, systems or digital transformation projects
- Experience working with cross-functional business and technical teams
- Experience managing third-party vendors and implementation partners
- Experience with software development or application implementation projects, including managing Agile projects
- Experience preparing executive-level reporting and presentations.
Deadline:26th October,2026