Manufacturing

Technology, Platforms & Operational Risk Manager

Heirs Holdings·Lagos, nigeria·Full Time·Contract
ManufacturingFull TimeContract
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Key accountabilities

  • Own the technology and operational risk framework across platforms, cloud, data centre, SOC and NOC: a risk profile, tolerance and indicators for every critical service.
  • Run the go-live and service-acceptance risk gate with the COO: tested recovery, security testing, data protection assessment and named owners before any launch or takeover.
  • Own the risk profile of each product HT operates (digital banking, Converge, e- invoicing, open banking APIs): payments, fraud and data rules mapped to controls; threat modelling and penetration testing before each release; fraud and dispute indicators monthly; readiness sign-off before each new country.
  • Provide second-line challenge to the CISO, CTIO and Operations on security posture, patching, incident handling and change control.
  • Run quarterly access reviews across HT and client environments; oversee privileged and vendor access; verify joiner, mover and leaver controls and background screening with HR for everyone with client or sensitive access, including contractors.
  • Verify the service figures clients and management receive (availability, SLA attainment, incident response) before release; hold root-cause reviews after every major incident.
  • Build continuous control monitoring in Sentra (MFA, stale accounts, patching, access); report the monthly technology and operational risk view to EMC, feeding the CRO's Board report.
  • Deputise for the CRO at EMC, client forums and the IMS management review.

Why now

  • HT's growth lines are services it operates for others and products it runs for banks and Group companies; one Head of Risk cannot give independent assurance over all of them.
  • The Group audit lists IT Risk & Controls as a critical vacancy and key-person risk as HT's top issue.
  • External benchmark: Uptime Institute 2025: 54% of significant outages cost over US$100,000; 85% of human-error outages stem from procedures not followed. NIBSS: Nigerian financial institutions lost 52.26bn to fraud in 2024, up 196%. Verizon DBIR 2025: credential abuse is the leading breach vector.

Experience and qualifications

  • 10+ years in technology risk, IT audit or IT risk consulting in a bank, payments company, telco or managed service provider
  • CISA or CRISC required; CISM, CFE or ISO/IEC 27001 Lead Auditor an advantage
  • Hands-on with cloud (AWS), digital banking or payments platforms, identity and access, and SOC/NOC operations
  • Working knowledge of CBN payments and cybersecurity rules and PCI DSS
  • Has presented to an executive committee Risks it leads on
  • Framework categories: Technology, Operational, Emerging, Reputational
  • Programme governance, cyber strategy and change management challenge
  • Software security, infrastructure security and threat and vulnerability management for flagship products
  • Cloud security: provider inventory, controls baseline, compliance
  • Identity and access management; workforce screening, phishing and awareness
  • Monitoring: logs, SIEM, cyber risk analytics, metrics
  • Fraud monitoring and payments-rule compliance on platforms

Key skills

BA/BSc/HND

At a glance

Company

Heirs Holdings

Location

Lagos, nigeria

Employment

Full Time

Experience

Valid until

Not specified

Created

October 30, 2026