To provide leadership and technical support to the IBM infrastructure. Support the Clicks Infrastructure team by delivering best of breed, world-class technical infrastructure which supports key Clicks IT business applications; effective administration of day to day operations through effective use of technology using best practices.
Job Description
Job Objectives
To administer the appropriate technologies by maintaining appropriate versions and implementing patches.
To analyse internal records of major problem causes and resolutions, identify recurring problems and modify the resolution actions to prevent recurrence.
To assist with the implementation of the infrastructure roadmap and one-year-plan activities.
To assist with operational improvement and stabilisation activities to meet service levels.
To assist with continuous technology process improvements in order to embed operational excellence.
To perform general house-keeping activities to enable the technology to perform at an optimal level.
To ensure self-development and to keep pace with ever-changing technology requirements and industry.
Documentation of systems and processes.
Minimum requirements
Job Requirements
Essential: One of
AIX Operating System administration and maintenance.
IBM i (OS/400) Operating system administration and maintenance.
SAP Basis administration.
Control-M workload automation
Desirable
Experience with IBM PowerVM virtualization.
Knowledge of TCP/IP networks (LAN and WAN).
Knowledge of Storage Area Networks.
Education and Experience:
2 to 4 years' experience in general IT infrastructure and technology administration.
ITIL Foundation qualification is desirable.
Desirable Job related knowledge and skills:
Understanding of appropriate technology stacks.
Build relationships between peers, vendors and customers.
Understanding of the IT industry (and the challenges it faces).
Technology administration and management.
Ability to deal with pressure.
Networking skills.
Conceptual/analytical ability.
Interpersonal skills.
Technical and business communication skills (verbal and written).