Technical Support Process Engineer

The Technical Support Engineer position is responsible for : -

• Provide technical support for subsea systems, projects, and major integrity issues, ensuring safe and reliable operation of subsea assets.
• Maintain a high standard of safety during all subsea-related activities and promote strict adherence to HSSE procedures on site.
• Identify and raise subsea anomalies during site visits, track corrective actions, and ensure timely closure.
• Prepare and coordinate Subsea Intervention Work Packages (IWPs), procedures, task plans, JRAs, and PTW documents for subsea repair and intervention activities.
• Support CCR/Smart Room operations by providing guidance on subsea switching, IWC valve operations, and real time troubleshooting of subsea issues.
• Contribute technical input to SIMOPS procedures and participate actively in the development and improvement of the PTW system for subsea operations.
• Conduct daily monitoring of subsea control system performance to anticipate failures and implement preventive or corrective actions ensuring continuous system availability.
• Troubleshoot subsea equipment failures, lead or support root cause investigations, and issue detailed technical investigation reports.
• Monitor subsea hydraulic control fluid (HW460R) consumption, detect leaks, and drive necessary corrective interventions.
• Provide offshore operational support for subsea facilities (trees, manifolds, jumpers, umbilicals) and related topside equipment such as HPUs, SCUs, and SPCUs.
• Support the commissioning and start-up of new wells, including performing leak tests in compliance with CR EP FP 422 and updating WIMT records.
• Issue daily subsea activity reports to site management and onshore subsea maintenance teams, ensuring full visibility of asset status.
• Participate in weekly subsea team meetings and contribute to continuous improvement initiatives.
• Ensure subsea critical spares are properly managed and stocked onboard the FPSO in line with MRP requirements.
• Ensure all subsea third-party devices (MPFM, ASD, downhole gauges, CITVs) remain fully operational and available for production.
• Supervise OIMR vessel activities from the FPSO during subsea intervention campaigns, ensuring safe and efficient execution of work scopes.
• Support offshore teams during subsea operations, including well preservation activities, SIMOPS execution, and HPU maintenance.
• Assist in developing and maintaining subsea DGS documents, standing instructions, and operational derogations.
• Maintain a comprehensive subsea anomaly database capturing identified issues, actions taken, and close out status.
• Follow up on outstanding punch items from subsea commissioning to ensure timely resolution.
• Prepare and issue a weekly subsea equipment status sheet summarizing the condition and performance of critical subsea components.
• Assist the subsea maintenance team in developing and maintaining a subsea integrity database for long term asset reliability tracking.
• Train production operators (EGINA/AKPO) and junior personnel on subsea operations, system behavior, and intervention best practices.
• Provide technical support on subsea flow assurance challenges and collaborate with flow assurance engineers on mitigation measures.
• Supervise subsea OEM service personnel during offshore operations, ensuring compliance with procedures and safe execution of scopes.
• Develop deeper expertise in subsea systems engineering and maintain strong knowledge of flow assurance principles.
• Provide first level technical support to FPSO teams on subsea issues, ensuring prompt resolution of operational constraints.
• Liaise with SPS contractor site representatives on technical subjects, equipment repair, testing, and validation activities at contractor yards.

Purposes

• Provide technical support for subsea systems, projects, and major integrity issues, ensuring safe and reliable operation of subsea assets.
• Maintain a high standard of safety during all subsea-related activities and promote strict adherence to HSSE procedures on site.
• Identify and raise subsea anomalies during site visits, track corrective actions, and ensure timely closure.
• Prepare and coordinate Subsea Intervention Work Packages (IWPs), procedures, task plans, JRAs, and PTW documents for subsea repair and intervention activities.
• Support CCR/Smart Room operations by providing guidance on subsea switching, IWC valve operations, and real time troubleshooting of subsea issues.
• Contribute technical input to SIMOPS procedures and participate actively in the development and improvement of the PTW system for subsea operations.
• Conduct daily monitoring of subsea control system performance to anticipate failures and implement preventive or corrective actions ensuring continuous system availability.
• Troubleshoot subsea equipment failures, lead or support root cause investigations, and issue detailed technical investigation reports.
• Monitor subsea hydraulic control fluid (HW460R) consumption, detect leaks, and drive necessary corrective interventions.
• Provide offshore operational support for subsea facilities (trees, manifolds, jumpers, umbilicals) and related topside equipment such as HPUs, SCUs, and SPCUs.
• Support the commissioning and start up of new wells, including performing leak tests in compliance with CR EP FP 422 and updating WIMT records.
• Issue daily subsea activity reports to site management and onshore subsea maintenance teams, ensuring full visibility of asset status.
• Participate in weekly subsea team meetings and contribute to continuous improvement initiatives.
• Ensure subsea critical spares are properly managed and stocked onboard the FPSO in line with MRP requirements.
• Ensure all subsea third party devices (MPFM, ASD, downhole gauges, CITVs) remain fully operational and available for production.
• Supervise OIMR vessel activities from the FPSO during subsea intervention campaigns, ensuring safe and efficient execution

work scopes:

Support offshore teams during subsea operations, including well preservation activities, SIMOPS execution, and HPU maintenance.

Assist in developing and maintaining subsea DGS documents, standing instructions, and operational derogations.

Maintain a comprehensive subsea anomaly database capturing identified issues, actions taken, and close out status.

Follow up on outstanding punch items from subsea commissioning to ensure timely resolution.

• Prepare and issue a weekly subsea equipment status sheet summarizing the condition and performance of critical subsea components.
• Assist the subsea maintenance team in developing and maintaining a subsea integrity database for long term asset reliability tracking.
• Train production operators (EGINA/AKPO) and junior personnel on subsea operations, system behavior, and intervention best practices.
• Provide technical support on subsea flow assurance challenges and collaborate with flow assurance engineers on mitigation measures.
• Supervise subsea OEM service personnel during offshore operations, ensuring compliance with procedures and safe execution of scopes.
• Develop deeper expertise in subsea systems engineering and maintain strong knowledge of flow assurance principles.
• Provide first level technical support to FPSO teams on subsea issues, ensuring prompt resolution of operational constraints.
• Liaise with SPS contractor site representatives on technical subjects, equipment repair, testing, and validation activities at contractor yards.

Qualification level required for the position :

• Bachelor's or equivalent level

Technical skills required for the position :

• Subsea trees and wellheads Subsea control systems (MUX, electro hydraulic, IWOCS)
• Hydraulic systems and accumulators
• Electrical and instrumentation basics
• Subsea valves, connectors, hubs, and actuators
• Troubleshooting and fault diagnosis
• Root cause analysis (RCA) ROV operations and intervention support
• Hot stab and hydraulic override operations
• Interpretation of subsea visuals and survey data Subsea operating procedures and limits
• Integrity management and inspection data interpretation
• Failure analysis and repair solutions
• OEM manuals and technical documentation
• Management of Change (MoC) and deviations
• Subsea engineering standards (API / ISO / DNV - awareness level)
• HSE and risk based technical decision making

Behavioral competencies required for the position :

• Clear verbal and written communication
• Problem solving and analytical thinking
• Ability to work under pressure
• Attention to detail
• Teamwork and collaboration
• Stakeholder and interface management
• Decision making and sound judgement
• Safety first mindset
• Adaptability and flexibility
• Time management and prioritization
• Professionalism and accountability
• Willingness to challenge unsafe practices
• Cultural awareness and interpersonal skills

Specific knowledge required for the position :

• Subsea production systems architecture Subsea trees and wellheads (production & intervention)
• Subsea control systems (MUX, electro hydraulic, IWOCS)
• Hydraulic and electrical umbilicals
• Subsea valves, actuators, hubs, and connectors
• Subsea operating envelopes and design limits
• ROV operations and subsea intervention methods
• Subsea inspection and monitoring techniques Integrity management and degradation mechanisms
• Failure modes and effects of subsea equipment
• OEM manuals, data books, and as built documentation
• Subsea operating and maintenance procedures Management of Change (MoC) and deviation processes
• Subsea engineering standards and company specifications (API / ISO / DNV / GS) HSE requirements for subsea operations Brownfield operations and life of field support concepts

Level of experience required for the position :

• Subsea Technical Support Engineer 5 - 8 years Own day to day technical support for designated equipment (trees, controls, umbilicals), lead RCAs on routine faults, drive minor modifications (MoC), coordinate vendors, and support campaign planning.
• Can provide on call guidance to offshore teams.
• Exposure to at least one Deepwater offshore campaigns