H.B. Fuller seeks an Associate Technical Specialist to support customer applications, technical service activities, and market development initiatives across East Africa. This is a development-focused role designed to build expertise in adhesive products, application equipment, substrates, and manufacturing processes. The position works closely with Sales, Marketing, R&D, and customers to deliver technical support, product training, and innovative solutions while developing into a market-facing technical expert.
Primary Responsibilities
Support customer application trials, product demonstrations, and troubleshooting activities
Assist customers with product selection, application methods, and equipment-related questions
Build technical knowledge of adhesives, substrates, manufacturing processes, and application equipment
Analyze performance data and prepare technical reports and presentations
Conduct customer training sessions on products, applications, and equipment usage
Collaborate with sales teams to support key accounts and business opportunities
Participate in market research, industry events, and identification of emerging trends
Support new product launches and provide feedback to Marketing and R&D teams
Minimum Requirements
High school diploma with 4+ years of relevant technical experience, or Associate/Technical degree, or Bachelor's degree in Chemistry, Chemical Engineering, or a related field
Basic understanding of manufacturing processes, equipment, or industrial applications
Strong communication, analytical, and problem-solving skills
Ability to learn technical concepts and work effectively in a team environment
Authorization to work in Kenya and willingness to travel as required
Preferred Requirements
Bachelor's degree in Chemistry, Chemical Engineering, Materials Science, or related discipline
At least 1 year of experience or training in adhesives, application equipment, machinery, or substrates
Technical certification related to applications, machinery, or adhesives
Experience supporting customer-facing technical projects or product demonstrations