About the Company
APEXLINK NAVIX GLOBAL CORPORATION is seeking a highly competent, experienced and results-oriented Technical Services Manager to oversee its technical operations, engineering services, equipment maintenance and technical support functions.
The successful candidate will provide technical leadership, ensure operational efficiency, maintain equipment reliability and implement effective technical strategies that support the company's business objectives and operational growth.
Key Responsibilities
1. Technical Operations Management
Oversee the company's technical services and engineering operations.
Develop and implement technical policies, procedures and operational standards.
Ensure the effective utilisation and performance of technical equipment, machinery and infrastructure.
Coordinate technical activities across operational departments.
Provide technical guidance and support to management and operational teams.
Identify opportunities to improve technical efficiency and service delivery.
2. Equipment Maintenance and Asset Management
Develop and implement preventive and corrective maintenance programmes.
Oversee equipment inspections, servicing, repairs and maintenance schedules.
Ensure the availability, reliability and safety of operational equipment.
Manage maintenance budgets, spare parts requirements and technical resources.
Monitor equipment performance and minimise operational downtime.
Coordinate equipment procurement, installation, commissioning and replacement.
3. Engineering and Project Management
Lead the planning and execution of technical and engineering projects.
Review technical specifications, engineering drawings and project documentation.
Coordinate contractors, consultants and technical service providers.
Monitor project timelines, budgets, quality standards and deliverables.
Ensure technical projects meet approved specifications and operational requirements.
Conduct technical assessments and feasibility studies for proposed projects.
4. Technical Support and Service Delivery
Ensure timely resolution of technical issues affecting business operations.
Establish effective technical support and troubleshooting procedures.
Monitor service quality and ensure compliance with agreed service-level standards.
Coordinate technical interventions and emergency maintenance activities.
Manage relationships with equipment manufacturers, OEMs and technical service providers.
5. Health, Safety and Environmental Compliance
Ensure compliance with occupational health, safety and environmental regulations.
Implement safe systems of work for technical and maintenance activities.
Conduct technical risk assessments and equipment safety inspections.
Ensure maintenance activities comply with applicable industry standards.
Promote a strong safety culture across technical operations.
6. Budgeting and Cost Management
Prepare and manage technical services and maintenance budgets.
Monitor operational expenditure and identify cost-saving opportunities.
Evaluate maintenance costs and equipment lifecycle expenses.
Negotiate technical service agreements and maintenance contracts.
Ensure efficient utilisation of technical resources and materials.
7. Supplier and Contractor Management
Evaluate and recommend qualified technical contractors and service providers.
Monitor contractor performance and compliance with contractual obligations.
Coordinate equipment warranties, technical support agreements and service contracts.
Ensure the availability of genuine spare parts and appropriate technical resources.
Work closely with procurement to ensure cost-effective sourcing of technical goods and services.
8. Team Leadership and Development
Lead, supervise and develop engineering, maintenance and technical support teams.
Establish departmental objectives and performance indicators.
Provide technical training, coaching and professional development.
Conduct employee performance evaluations.
Promote teamwork, accountability and continuous improvement.