Operations

Technical Sector Officer—community Mobilization (tso - Cm)

BRAC International·Unknown, ghana·Full Time·Contract
OperationsmanagerFull TimeContract
-Closes Oct 26, 2026

Mastercard Foundation Accelerating Impact for Young Women in partnership with BRAC (AIM)

Technical Sector OfficerCommunity Mobilization (TSO - CM)

Upper West Region

Reporting to

Direct Report: Regional Manager (RM), AIM

Direct Report: Regional Manager (RM), AIM

Technical (Dotted line): Technical Specialist (GESI & Advocacy)

Technical (Dotted line): Technical Specialist (GESI & Advocacy)

No. of people supervised (including the name of the positions)

Supervision received by: (Name of the position)

Direct supervision by the Regional Manager-AIM

Direct supervision by the Regional Manager-AIM

Technical (indirect/dotted) supervision by the TS (GESI & Advocacy)

Technical (indirect/dotted) supervision by the TS (GESI & Advocacy)

The Technical Support Officer, Community Mobilization (TSO-CM) will support the Technical Coordinator Community Mobilization in planning and implementing social empowerment and community engagement activities, including gender and social inclusion, disability inclusion, SRHR, SGBV, community dialogues, and grassroots-level advocacy. They will also contribute to staff capacity development through targeted training and supervision. Additionally, the TSO-CM will provide technical assistance, support, and quality control in implementing SGBV and SRHR community-based case management and referral systems.

The TSO-CM will collaborate with the country program team, AIM central team, BI technical anchors, and Technical Coordinators to improve program quality, contextualize training modules, and train staff on new materials and tools. They will ensure effective delivery of gender equality and social inclusion (GESI), disability inclusion (DI), Sexual and Reproductive Health and Rights (SRHR), enabling environment and advocacy components are integrated into the overall AIM programmatic operations.

An ideal candidate for this role is one who is proactive, passionate, resourceful, and enjoys being a team player.

MAJOR RESPONSIBILITIES

A. Technical Support

Support AIM field team in inception phase activities (community mobilization and inception meetings, transect walks, surveys, YDC formation).

Support AIM field team in inception phase activities (community mobilization and inception meetings, transect walks, surveys, YDC formation).

Support social and behaviour change communication (SBCC) planning, monitoring, and evaluation and coordinating with the project team.

Support social and behaviour change communication (SBCC) planning, monitoring, and evaluation and coordinating with the project team.

Lead the implementation of SBCC dialogue sessions at the community level, targeting local, religious, and cultural leaders, as well as other duty bearers.

Lead the implementation of SBCC dialogue sessions at the community level, targeting local, religious, and cultural leaders, as well as other duty bearers.

Guide community leaders in developing action plans based on commitments made during SBCC dialogue sessions. Support tracking and follow-up on these action plans to ensure progress and accountability.

Guide community leaders in developing action plans based on commitments made during SBCC dialogue sessions. Support tracking and follow-up on these action plans to ensure progress and accountability.

Identify and adapt safe, accessible club spaces with reasonable accommodations and gender-segregated infrastructure (restrooms, dignity kits, baby changing stations), prioritizing marginalized groups including PWDs.

Identify and adapt safe, accessible club spaces with reasonable accommodations and gender-segregated infrastructure (restrooms, dignity kits, baby changing stations), prioritizing marginalized groups including PWDs.

Support coordination with stakeholders (government, INGOs, CSOs, YDC members, and service providers) for social empowerment and enabling environment interventions.

Support coordination with stakeholders (government, INGOs, CSOs, YDC members, and service providers) for social empowerment and enabling environment interventions.

Participate in regional GESI, SRHR, and SGBV working groups, advocating for women's and girls' rights.

Participate in regional GESI, SRHR, and SGBV working groups, advocating for women's and girls' rights.

Mentor and support youth advocates in developing, implementing & monitoring advocacy action plans, overseeing practical implementation (events, stakeholder meetings, logistics, linkage to CSO networks and technical working groups).

Mentor and support youth advocates in developing, implementing & monitoring advocacy action plans, overseeing practical implementation (events, stakeholder meetings, logistics, linkage to CSO networks and technical working groups).

Lead community action planning sessions to develop community action plans, consolidate commitments and ensure community-led solutions.

Lead community action planning sessions to develop community action plans, consolidate commitments and ensure community-led solutions.

Organize action planning and handover meetings at the end of each cohort to secure firm commitments from local leaders and ensure the sustainability of the outcomes.

Organize action planning and handover meetings at the end of each cohort to secure firm commitments from local leaders and ensure the sustainability of the outcomes.

B. Coordination, Planning and Partnership

Support coordination with a range of stakeholders, including government entities, INGOs, CSOs, YDC members, and service providers at the sub-national level, to support interventions as well as the program’s grassroots advocacy and partnerships work.

Support coordination with a range of stakeholders, including government entities, INGOs, CSOs, YDC members, and service providers at the sub-national level, to support interventions as well as the program’s grassroots advocacy and partnerships work.

Coordinate and consolidate the mapping of SRHR and SGBV service providers at the regional level.

Coordinate and consolidate the mapping of SRHR and SGBV service providers at the regional level.

Organize events for the celebration of international observance days such as International Women's Day, the 16 Days of Activism, and International Day of the Girl Child in the regions.

Organize events for the celebration of international observance days such as International Women's Day, the 16 Days of Activism, and International Day of the Girl Child in the regions.

Contribute to the design and implementation of a monitoring framework to track progress, assess impact, and inform adjustments in youth advocacy action plans.

Contribute to the design and implementation of a monitoring framework to track progress, assess impact, and inform adjustments in youth advocacy action plans.

C. Reporting, Documentation and Communication

Contribute to program reports and deliverables as required and demonstrate the status of GESI and grassroots-level advocacy activities towards achieving expected results.

Contribute to program reports and deliverables as required and demonstrate the status of GESI and grassroots-level advocacy activities towards achieving expected results.

Quality management, checks, and assurance in the SGBV case recording database to ensure accuracy, efficiency, and timely reports.

Quality management, checks, and assurance in the SGBV case recording database to ensure accuracy, efficiency, and timely reports.

Identify and document best practices, most significant change stories, and share this knowledge with colleagues. Ensure quality reporting on enabling environments, community mobilization, and GESI indicators, and document good practices.

Identify and document best practices, most significant change stories, and share this knowledge with colleagues. Ensure quality reporting on enabling environments, community mobilization, and GESI indicators, and document good practices.

Support regional managers, branch managers and programme assistants regularly to ensure timely and high-quality programmatic data entry and reporting in relevant manual and digital MIS (BInsight) by the Program Assistants, and mentors.

Support regional managers, branch managers and programme assistants regularly to ensure timely and high-quality programmatic data entry and reporting in relevant manual and digital MIS (BInsight) by the Program Assistants, and mentors.

Support documentation of program wins and success stories / case studies

Support documentation of program wins and success stories / case studies

Ensure timely preparation and submission of programmatic management information system (MIS), financial and donor reports.

Ensure timely preparation and submission of programmatic management information system (MIS), financial and donor reports.

D. Policy and Strategy Compliance

Popularize the Enabling Environment Strategy, GESI policies and SGBV, SRHR and disability inclusion guidelines among the frontline staff through orientations and trainings

Popularize the Enabling Environment Strategy, GESI policies and SGBV, SRHR and disability inclusion guidelines among the frontline staff through orientations and trainings

Support in policy-related materials development and localization

Support in policy-related materials development and localization

E. Safeguarding

Ensure the safety of team members from any harm, abuse, neglect, harassment, and exploitation to achieve the project goals on safeguarding implementation.

Ensure the safety of team members from any harm, abuse, neglect, harassment, and exploitation to achieve the project goals on safeguarding implementation.

Practice, promote, and endorse the issues of safeguarding policy among team members and ensure the implementation of safeguarding standards in every course of action.

Practice, promote, and endorse the issues of safeguarding policy among team members and ensure the implementation of safeguarding standards in every course of action.

MAJOR CHALLENGES

Access of hard to reach locations in the communities AIM serves

Access of hard to reach locations in the communities AIM serves

Buy-in for advocacy, GESI & SRHR work at the respective regions

Buy-in for advocacy, GESI & SRHR work at the respective regions

Managing coordination among several team members within the BRAC family

Managing coordination among several team members within the BRAC family

KEY PERFORMANCE INDICATORS (KPIs)

Timely achievement of project activities.

Timely achievement of project activities.

Efficient case management and referral systems.

Efficient case management and referral systems.

Effective staff capacity building on advocacy, GESI, SRHR, DI and SGBV.

Effective staff capacity building on advocacy, GESI, SRHR, DI and SGBV.

Effective implementation of resources and tools.

Effective implementation of resources and tools.

Functional SGBV & SRH case management referral mechanism and database.

Functional SGBV & SRH case management referral mechanism and database.

Strong partnerships established.

Strong partnerships established.

Effective implementation of youth advocacy action plans.

Effective implementation of youth advocacy action plans.

Community dialogues delivered using GESI-responsive SBCC messages and tools.

Community dialogues delivered using GESI-responsive SBCC messages and tools.

Individual/specific KPIs as agreed with supervisor

Individual/specific KPIs as agreed with supervisor

DECISION MAKING

Decision taken independently: Training plan as per the AIM programme, contextualization of developed training modules, SBCC materials, advocacy action plans, case management documentation and training plan, and field visit plans.

Decision taken independently: Training plan as per the AIM programme, contextualization of developed training modules, SBCC materials, advocacy action plans, case management documentation and training plan, and field visit plans.

Decision referred to the Supervisor: All others not mentioned above.

Decision referred to the Supervisor: All others not mentioned above.

RELATIONSHIP TO OTHER ROLES

Within the program or department (position names): BI technical anchors, Program operations team, Other BRAC programmes

Within the program or department (position names): BI technical anchors, Program operations team, Other BRAC programmes

Outside the Programme or Department (Programme & position names): MF team, Accounts & Finance, MEAL, Knowledge Management (KM) & Learning

Outside the Programme or Department (Programme & position names): MF team, Accounts & Finance, MEAL, Knowledge Management (KM) & Learning

WHO DOES PERFORMANCE REVIEWS FOR THIS ROLE?

Direct: Regional ManagerAIM

Direct: Regional ManagerAIM

Indirect (Dotted)TC-CM - AIM & APKC - AIM

Indirect (Dotted)TC-CM - AIM & APKC - AIM

ANY OTHER ADDITIONAL RESPONSIBILITIES?

Support project-related procurement, training organization (including finalizing training venues) and any other job assigned by supervisor/management.

Support project-related procurement, training organization (including finalizing training venues) and any other job assigned by supervisor/management.

BUDGET under this POSITION: [Budget holds/provided to spend for the project or programme or the signing authority of the position (If any)]

Not Applicable

Not Applicable

NUMBER OF REPORTS

Direct: N/A

Direct: N/A

Indirect: N/A

Indirect: N/A

EXPERIENCE (including sector/industry)

Minimum 3 years of relevant experience in gender equality, social inclusion, SGBV, community engagement, and advocacy.

Minimum 3 years of relevant experience in gender equality, social inclusion, SGBV, community engagement, and advocacy.

Previous experience in providing technical assistance, especially related to advocacy, community engagement and empowerment-related activities, training module development and execution, and training facilitation

Previous experience in providing technical assistance, especially related to advocacy, community engagement and empowerment-related activities, training module development and execution, and training facilitation

Experience working in integrated programs targeted for adolescent girls and young women is a plus.

Experience working in integrated programs targeted for adolescent girls and young women is a plus.

Previous experience in the development of SBCC messages, tools, and materials for community-based dialogues and other activities.

Previous experience in the development of SBCC messages, tools, and materials for community-based dialogues and other activities.

Experience in conducting advocacy, community mobilization and engagement activities is also an added advantage

Experience in conducting advocacy, community mobilization and engagement activities is also an added advantage

KNOWLEDGE, SKILLS & COMPETENCIES

Training materials development, staff capacity building, and facilitation skills

Training materials development, staff capacity building, and facilitation skills

Computer literacy and presentation skills

Computer literacy and presentation skills

Report writing and documentation of Most Significant Change Stories

Report writing and documentation of Most Significant Change Stories

Proactive, self-starter and independent worker with the ability to support large teams

Proactive, self-starter and independent worker with the ability to support large teams

Demonstrate commitment to community mobilization work around education, GESI, SRHR, and advocacy work, applying rights-based, human-centered, and survivor-centered approaches.

Demonstrate commitment to community mobilization work around education, GESI, SRHR, and advocacy work, applying rights-based, human-centered, and survivor-centered approaches.

Exhibit empathy and positive interpersonal skills, including cultural competence.

Exhibit empathy and positive interpersonal skills, including cultural competence.

SPECIFIC EDUCATIONAL QUALIFICATION

Degree: Graduate / Post Graduate

Degree: Graduate / Post Graduate

Concentration / Major: International Development/Gender/Sociology/Anthropology/Social Sciences

Concentration / Major: International Development/Gender/Sociology/Anthropology/Social Sciences

PROFESSIONAL DEGREE / CERTIFICATION

Qualified and interested applicants should submit their application torecruitment.ghana@brac.net stating the job title and the preferred location in the email subject.

Qualified and interested female candidates in the Upper West Region and Central Regionof Ghana are encouraged to apply and only shortlisted candidates will be contacted.

At a glance

Company

BRAC International

Location

Unknown, ghana

Employment

Full Time

Work style

Contract

Experience

manager

Valid until

October 26, 2026

Created

October 19, 2026