Market Expansion and Sales Growth Technical Consultation:
- Provide accurate technical information and product recommendations to clients.
- Understand and explain product specifications, applications, benefits, and installation requirements.
- Interpret architectural drawings and project specifications to identify appropriate product solutions.
- Advise clients on product selection based on roof design, lighting requirements, ventilation, aesthetics, and functionality.
- Conduct product demonstrations and presentations where required.
- Liaise with technical, installation, stores, and operations teams to ensure smooth execution of customer orders.
- Provide technical support and guidance throughout the sales process and where necessary after installation.
Relationship and Pipeline Management
Manage clients' deals through every stage of the sales pipelinefrom initial pitch and quotation to final delivery while maintaining lasting relationships with project managers, foremen, and contractors by:
- Building long-term relationships with existing and prospective clients.
- Following up on enquiries, quotations, pending orders, and repeat business opportunities.
- Understanding customer needs and provide responsive, professional solutions.
- Handling client questions and concerns effectively while maintaining a high standard of customer service.
- Generating referrals and identify opportunities for repeat and additional sales.
- Research market trends, competitor activity, pricing, and emerging opportunities within the roofing and construction sector.
- Identify potential projects and proactively generate leads.
- Participate in exhibitions, industry events, site visits, and other business development activities.
- Maintain accurate records of leads, client interactions, quotations, and sales activities.
- Prepare regular sales reports and provide feedback on market opportunities and customer requirements.
Qualifications & Experience
- Diploma or Degree in Sales & Marketing, Construction, Architecture, Building Technology, Quantity Surveying, or a related field.
- Minimum 3 - 5 years of experience in technical sales, construction materials, roofing products, architectural products, or a related industry.
- Proven track record in business development and achieving sales targets.
- Experience selling to architects, contractors, developers, interior designers, homeowners, or construction professionals will be an added advantage.
- Ability to understand and interpret architectural drawings, specifications, and technical product information.
- Strong product presentation, negotiation, communication, and closing skills.
- Self-driven, proactive, and comfortable working in a target-driven environment.
- Strong client relationship management and business development skills.
- Willingness to travel for client meetings, site visits, and business development activities.