To effectively manage concrete quality procedures and analyses of QC Results, implement the quality manual, cost savings and concrete performance, innovative mix designs and raw materials selection; and manage product-related customer claims
- Ensure that all equipment and processes meet the HBM Safety Roadmap and guidelines.
- Actively engage with the workforce to reinforce safe behaviours across all A&C plant jobsites, with VFL visits to plants and/or offices at least once a month to assess H&S compliance and document the findings in a visit report.
- Select and champion at least one important A&C safety action item, in consultation with the A&C HSE Manager and Head of A&C.
- Lead CCM verification on at least one assigned PUE.
Optimization of Mix Design and Raw Material Costs
- Select, characterize and validate raw material sources.
- Prepare mix designs according to specifications and applicable standards.
- Ensure the implementation of supplier raw material agreements.
- Ensure the implementation and correct use of relevant IT programmes, including:
- Quality control of raw materials and new mix designs.
- Management of concrete test results.
- Management of the mix design database.
Management of Product Development and Technical Assistance to Customers
In coordination with the Regional Manager and Sales Manager:
- Provide technical support to sales teams, including site assistance and follow-up on customer complaints.
- Minimise the consequences of and contribute to the management of product-related customer claims.
- Provide technical support for the development and management of Value-Added Products (VAPs).
Implementation and Management of Quality Policy
- Ensure compliance with technical certification requirements and the applicable regulatory environment.
- Implement the quality manual and quality procedures.
- Analyse QC results and track KPIs for concrete and raw materials to identify and implement corrective measures.
- Monitor raw material management from sale through to consumption.
- Follow up on all plant benchmarks and take appropriate actions.
- Conduct statistical analysis of produced and delivered ready-mix concrete.
- Maintain mix design costs at an optimal level while ensuring good quality and high customer satisfaction.
- Achieve a high level of VAP range and volumes produced within the area, with high consistency and the lowest possible cost.
- Ensure the required competencies of direct reports are developed and maintained.
- Ensure that the Quality Control organisation and processes remain fully aligned with the evolution of the business.
- Develop and agree on training and development plans for A&C Quality Control staff.
- Strong knowledge of concrete technology, mix design and raw material optimisation.
- Strong knowledge of quality management and quality control within a ready-mix concrete environment.
- Good understanding of concrete production operations, including raw material management, production processes and plant operations.
- Strong understanding of financial and cost management, particularly mix design optimisation, raw material costs and operational efficiency.
- Good understanding of commercial principles and customer requirements within the ready-mix concrete business.
- Knowledge of technical standards, quality requirements and applicable regulatory requirements.
- Strong analytical, problem-solving and decision-making skills.
- Strong technical and operational leadership skills.
- 10 - 15 years of relevant professional experience, with at least 5 years at senior management level in a similar environment, or an equivalent combination of education and experience.
- Strong technical and operational experience within a ready-mix concrete, construction materials or related environment.
- Demonstrated experience in mix design optimisation, raw material management, quality control and cost optimisation.
- Experience in leading technical/quality teams and managing cross-functional stakeholders.
Educational Qualification & Other Requirements
- Bachelor's degree in Civil or Chemical Engineering.
- MBA or relevant postgraduate qualification would be an added advantage.
- Mobility within the country is required.