Manufacturing

Technical Consultant

EQPlus·Lynnwood, south-africa·Default
ManufacturingmanagerDefault
-Closes Nov 17, 2026

Title: IT Technical Consultant (Aftersales & Retail Applications) Area: PT/TSMC - Aftersales / Retail Support Reporting Environment: Retail and Aftersales IT application landscape supporting dealer operations and company business users.Role ClassificationIT Technical Consultant (Aftersales & Retail Applications)

Focus Areas

Sirius

DLP

EVA

VEGA

Alice IAM

Contract interfaces

Contract reporting

Contract reconciliation

Contract lifecycle supportKey Business StakeholdersWorks closely with:

Enterprise Architect

Retail & Customer Services IT Manager

Aftersales business users

Dealer administrators

VEGA Central Support

XENTRY support teamsPrimary Functional Ownership

Sirius

DLP

EVA

VEGA

Alice IAM

Contract interfaces

Contract reporting

Contract reconciliation

Contract lifecycle supportKey Technical Competencies

Service & Maintenance Contract Systems

Responsible for:

Contract administration

Contract reconciliation

Provision corrections

Contract activation support

Contract lifecycle management

Contract discrepancy investigations

Business areas supported:

Customer Services

Accounting

Dealer Network

Aftersales Operations

Systems & ApplicationsAdvanced Functional Support

Sirius

DLP

EVA

VEGA

Alice IAMUser & Dealer Support

XENTRY access

WIS access

User provisioning

Authentication issues

Role administration

Integration Support

Strong operational exposure to:

Sirius ? DLP

DLP ? EVA

DLP ? VEGA

Interface monitoring

Interface failures

Batch processing

Contract synchronization

Data consistency validation

This puts him closer to:

Application / Integration Support

than traditional end-user support.

Database & Reporting

PL/SQL

Querying contract records

Validating pricing

Investigating processing issues

Running updates

Producing month-end reports

Key deliverables:

K1 processing

Costing reports

Contract reporting

Data load activities

Identity & Access Management

Market Administrator responsibilities include:Alice IAM

Ownership includes:

Dealer user administration

Job role management

Profile assignment

User authorization

Access troubleshooting

Supporting:

South Africa

Botswana

Namibia

Zimbabwe

Zambia

EswatiniOperational ResponsibilitiesDaily

Contract investigations

User support

Contract support

Dealer support

Incident management

Interface monitoring

Data validation

Escalation handlingWeekly

Incident review

Interface monitoring

Backup verification

Production supportMonthly

Sirius month-end

Data loads

K1 processing

Costing report generation

Release support

Testing validationTechnical Classification40% Business Systems Support

Contract processes

Customer Services

Accounting interaction

Aftersales process support35% Application Support

EVA

VEGA

Sirius

DLP15% Integration Support

Interfaces

Batch processing

Data synchronization10% Identity Management

Alice

Dealer access managementTools & Systems ReferencedArea SystemsDealer PlatformsXENTRY PortalUser ManagementAliceKnowledge & WarrantyWIS, VEGA, EVASupport ToolsDQP, CSMData PlatformsSIRIUS, DLPIntegration ServicesI55 InterfacesService ManagementServiceNow Retail Queues

Email updated CV's to [Email Address Removed]

Desired Skills:

Aftersales

Sirius

DLP

VEGA

Pl/Sql

Apply Now

At a glance

Company

EQPlus

Location

Lynnwood, south-africa

Employment

Default

Experience

manager

Valid until

November 17, 2026

Created

October 14, 2026

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