Responsible for ensuring that quality standards are met through evaluating, designing and preparing detailed specifications for larger complex networks and communication systems that are in alignment with SMB's standards, as well as supervising direct reports.
Job Responsibilities
Designing specifications for larger complex networks and communication systems
Manage change, constantly reviewing design and responding to optimisation changes
Monitor and control the network to ensure its day to day stability
Manage problems and assist with support functions
Contribute to the research and assessment of new technologies as well as customer needs
Monitor service levels and contribute to the development of standards and specifications
Test systems and keep records of technical details on network design, implementation plans and capital projects
Support users and support staff
Attend to IMACD's (Installation, Modification, Addition, Change, Delete)
Provide network administration and support
Integrate systems
Range
Larger complex networks and communication systems
Core Competencies
FUNCTIONAL KNOWLEDGE
Good Understanding Of Process, Procedures And Work Instructions; ITIL Principles; In-Depth Knowledge Of Networks And Communications Systems And Technology
FUNCTIONAL SKILLS
Decision Making
ATTITUDES/ LEADERSHIP COMPETENCIES
Adopting Practical Approaches; Articulating Information; Checking Things; Documenting Facts; Embracing Change; Examining Information; Following Procedures; Making Decisions; Managing Tasks; Meeting Timescales; Producing Output; Upholding Standards; Team Working
Certifications
CCIE (Cisco Certified Internetworking Expert)
Education
NQF 4: School leaving qualification: National Certificate (Grade 12)/ National Senior Certificate/ National (vocational) Certificate
Experience
3 Years relevant experience
Additional Information
Special Requirements
Valid Drivers license
Key skills
First School Leaving CertificateMatricNational Certificate (NCV)Professional Certificate