The South African Revenue Service (SARS)·Gauteng, south-africa·Full Time·Contract
HospitalityFull TimeContract
-Closes Nov 13, 2026
Job Purpose
To ensure correctness and accuracy of taxpayer's accounts, balances, and payments across all tax types to provide fast, accurate, consistent service at the minimum cost.
Education and Experience
Minimum Qualification & Experience Required
Higher Certificate (NQF 5) in Taxation, Audit, Accounts, Financial Accounts and 2 years' related experience in an account maintenance and/or tax environment.
OR
Senior Certificate (NQF 4) and 3 years' related experience in an account maintenance and/or tax environment.
Job Outputs:
Process
Be informed on related acts, legislation and regulation that might impact on own work.
Investigate taxpayer accounts on the SARS core systems in order to ensure correctness of accounts, thereby enhancing service delivery.
Prepare submissions for the waiving of interest and or penalties from taxpayers within turnaround time.
Plan and organise own work tasks within specific guidelines given in the said area of work.
Communication of transactional outputs and queries in area of work according to policies and quality requirements.
Contribute to the development and improvement of area specific standards, procedures and processes to ensure continued quality and service improvement.
Contribute to the successful implementation of change initiatives by providing support in area of work.
Deliver on contracted performance objectives and escalate unresolved delivery and quality issues to management and process owners.
Draw on own knowledge and experience to identify and develop solutions that leads to improved service delivery and quality.
Effectively plan and schedule own activities to continuously improve quality and service delivery in area of work.
Report on transactional and process activities within set guidelines to provide timely information for decision making.
Governance
Comply to set governance and compliance procedures and processes related to an area of work and continuously identify and escalate risks.
People
Drive own performance in order to achieve work outputs in line with required response time, quality and service delivery standards.
Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job.
Finance
Adhere to specified policies, standards and procedures to prevent wastage on resources and report violations.
Client
Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
Ensure client satisfaction by delivering a service that is consistent, seamless and error free.