Team Leader: Customer Liaison And Data Scheduling (hartbeespoort)

Key Responsibilities:

• Act as an internal liaison, facilitating effective communication and collaboration across departments.
• Maintain strong client relationships by overseeing customer engagement, resolving queries and ensuring service excellence.
• Oversee the end-to-end sample intake process, including registration, laboratory allocation and test scheduling.
• Supervise the Intake Department and Reception, ensuring effective staff management, training and operational coordination.
• Drive continuous improvement in administrative processes, service delivery, quality standards and operational efficiency.

Requirements

• Certificate in Administrative Management
• Minimum of 2 year’s relevant experience in a laboratory environment
• Strong leadership and people management skills.
• Excellent client relationship management and communication skills.

 Closing Date: 17 November 2026