Reports to: Head Institutional Group
Management Level: Middle Management
Supervises: None
Division/ Department: Business Development
- To drive the acquisition, retention, and growth of institutional business by developing and managing relationships with corporate organisations, government institutions, large commercial clients, brokers, and strategic partners.
- The role is responsible for achieving assigned business targets, developing client solutions, and ensuring excellent service delivery to institutional clients.
Key Roles & Responsibilities
Business Development:
- Develop and execute business development strategies to grow institutional insurance business.
- Identify and pursue new corporate and institutional business opportunities. Develop and maintain a strong pipeline of prospective clients.
- Identify opportunities for cross-selling and upselling across the Company's product portfolio.
- Participate in corporate events, industry forums, conferences, and client engagements.
Client & Relationship Management:
- Develop and maintain strong relationships with key institutional clients.
- Understand clients' insurance requirements and provide appropriate
Account Management & Retention:
- Manage assigned institutional accounts and ensure timely renewal of policies.
- Develop account retention strategies for key clients.
- Monitor policy performance, premium collections, claims experience, and service delivery.
- Work with relevant internal teams to resolve client issues promptly.
Qualifications & Experience Required
Education:
- Minimum requirement:
- A Bachelor's degree in Business Administration, Insurance, Finance or a related field.
- Minimum of 6-8 years of experience in general business insurance with strong exposure to corporate and institutional businesses. Professional insurance qualifications (CIIN) are highly desirable.
Job-Specific Competencies:
Functional:
- Strategic Thinking.
- Leadership.
- Collaboration.
- Problem-Solving.
- Excellent relationship management
- Excellent decision-making skills
- Excellent attention to detail
- Excellent analytical skills
- Excellent interpersonal skills Excellent managerial skills.
Organisational Competencies:
- Execution Focused
- Enterprising
- Resilience
- Innovation.