We're looking for a Talent Acquisition Quality Analyst to join our growing Talent Factory team and help elevate the quality and consistency of our recruitment operations.
In this role, you'll be responsible for ensuring candidate quality, ATS data accuracy, process compliance, and recruiting best practices across multiple recruiting teams. If you have experience in US Recruitment, Staffing, or RPO environments and enjoy improving hiring processes and outcomes, we'd love to hear from you.
- Review candidate profiles, screening notes, and submissions before client presentation
- Evaluate candidate alignment against job requirements and Hiring Manager expectations
- Audit recruitment workflows to ensure compliance with established processes, quality standards, and SLAs
- Monitor ATS accuracy, candidate status updates, and documentation completeness
- Identify quality gaps, process deviations, and opportunities for continuous improvement
- Track recruitment quality metrics and maintain quality scorecards
- Provide coaching, feedback, and recommendations to Recruiting Team Leaders
- Support recruiting process standardization and operational excellence initiatives
- 2+ years of experience in US Recruitment, Staffing, or RPO
- Strong experience with candidate screening, qualification, and submission processes
- Experience working with ATS platforms such as JobDiva, CEIPAL, Bullhorn, Workday, Greenhouse, Lever, iCIMS, or similar
- Ability to assess candidate quality against job requirements and Hiring Manager expectations
- Strong attention to detail and process-oriented mindset
- Experience monitoring recruiting metrics, compliance, and recruiting documentation
- Excellent analytical, communication, and feedback skills
- Experience in Recruitment Quality Assurance or Recruiting Operations
- Experience auditing candidate submissions and recruiter processes
- Knowledge of recruiting KPIs, quality scorecards, and reporting
- Experience coaching recruiters on quality and compliance standards
- Lean, Six Sigma, or continuous improvement experience