As a key member of the Talent Acquisition team, the Talent Acquisition Coordinator plays a vital role in supporting the recruitment process for hourly and non-management roles. This position collaborates closely with hiring managers, HR professionals, and candidates to ensure a seamless and efficient recruitment experience.
The Coordinator is responsible for managing the flow of candidates through the recruitment lifecyclefrom job posting and application review to interview coordination, pre-hire checks, and finalising hires in the system. This role is central to delivering a positive candidate experience through clear communication, timely follow-ups, and process excellence.
The ideal candidate is highly organised, detail-oriented, and thrives in a fast-paced environment. They bring a passion for service and continuous improvement, ensuring recruitment operations run smoothly and effectively.
Please note this is an office-based role five days per week with varying shift patterns from 8am start through 7pm finish, that can be scheduled across seven days, based on business requirements.
Scope
Location: Cape Town, South Africa
Language Requirements: Fluent in English (spoken and written)
This role is to be required in the office 5 days a week
Contract: 12 Month Fixed Term Contract
At the time of application, applicants must have the legal right to work in South Africa either by being South African citizens by birth or by acquiring that right through other means such as having permanent residency or naturalisation. Unfortunately, this role is not eligible for visa sponsorship or relocation assistance.
Key Responsibilities
Recruitment Coordination
Post, track, and monitor job vacancies using the company's recruitment system
Review applications and assessment scores to identify qualified candidates
Conduct initial phone screens and curate shortlists for interviews
Schedule and coordinate interviews with hiring managers and stakeholders
Track candidate progress and update statuses in the ATS
Manage applicant communication and ensure timely updates
Coordinate reference and background checks
Finalise hires in the recruitment system
Candidate Experience & Process Excellence
Ensure a positive candidate experience through clear communication and follow-ups
Address inquiries and troubleshoot issues with urgency and professionalism
Prepare documentation and correspondence as needed
Gather feedback for continuous improvement of recruitment processes
Maintain confidentiality and comply with company policies
Team Support & Collaboration
Provide QA and support for job postings
Attend relevant meetings and contribute to recruitment objectives
Perform additional duties as assigned to support team performance
Candidate Profile
Education & Experience
High School Diploma or equivalent required
Tertiary education (University/College degree or diploma) preferred
2+ years of experience in recruitment coordination preferred
Experience in hotel HR administration is advantageous
Strong spoken and written English; additional languages preferred
Skills & Competencies
Proficient in Microsoft Office and recruitment software (ATS)
Excellent verbal and written communication skills
Highly detail-oriented and organised
Ability to manage multiple tasks in a fast-paced environment