A growing IT services company operating within the infrastructure, connectivity, and procurement space is expanding its technical team. This is a lean, focused organisation where skilled people get on with the work without being micromanaged, and where the culture genuinely values both performance and people. Think team events, autonomy, and the kind of environment where your contribution is actually noticed.
The infrastructure team is technically sharp, and quietly excellent at what they do. A new headcount has been created, which means this is not a replacement role but a genuine growth opportunity. The successful candidate will step into a team of four engineers led by a Head of Infrastructure, working on complex, real-world infrastructure environments for a diverse client base.
What's in it for you
Medical insurance covered by the company for the main member
Performance-based quarterly bonuses tied to KPIs
Death and disability cover paid for by the company
Flexible leave policy with the ability to negotiate additional days beyond the standard 15
Access to professional development and training opportunities, including ITIL, SDA, SDM and other relevant programmes
Standby allowances for on-call availability
Shift flexibility with options ranging from 7 to 3, 8 to 4 or 9 to 5
Minimum Requirements
Minimum 5 years of experience in IT infrastructure engineering or a comparable role
Strong working knowledge of network protocols, routing and switching
Solid experience with server hardware and storage solutions
Hands-on experience with virtualisation technologies such as VMware or Hyper-V
Proficiency in scripting languages such as PowerShell or Python is advantageous
Certifications such as CompTIA Network+, CompTIA A+, MCSE, Microsoft Certified Azure Administrator Associate, Microsoft 365 Certified Administrator Expert or Fortinet NSE 4 are preferred
Excellent analytical and problem-solving capabilities
Strong communication skills and the ability to work effectively within a team
Willingness to work occasional evenings or weekends and be available on call for emergencies
Key Responsibilities
Design, deploy and maintain IT infrastructure including servers, networks and storage systems
Provide advanced Tier 3 support, picking up escalated issues from Tier 2 support and the NOC team
Monitor system performance to ensure high availability and reliability, resolving issues proactively
Perform regular system maintenance, patching and updates to keep infrastructure running optimally
Implement and manage security measures that protect systems and data from cyber threats
Manage and maintain virtualisation environments including VMware and Hyper-V
Assist in the deployment and configuration of new infrastructure components
Perform regular system backups and oversee recovery procedures
Document infrastructure configurations, procedures and changes accurately
Collaborate with IT team members to support and continuously improve IT services
Occasionally act as a backfill resource on client sites when required
Stay current with emerging industry trends and evolving technologies