Company: Freeway Management Systems Location: Transport Management Centre - Goodwood Reports to: Operations Manager Qualifications and skills: Minimum grade 12 PSIRA registration and call centre certificate will be advantageous MS Office3-5 years control room, CCTV, surveillance, or security monitoring experience Investigative skills Attention to detail Problem-solving skills Reporting skills Responsibilities: Actively monitor and detect threats to sites within two (2) minutes of their occurrence via the various detection methodsAccurate logging and verification of all detected incidentsDispatching of security personnel as well as coordination with relevant response units during active incidents.Acknowledgement of the alarms.Monitor, record, and report all roadside and TMC equipment malfunctions.Accurate and timeous completion of all administrative functions related to KPIs