Bachelor's degree in computer science. Computer Engineering, IT, Or a related field
3-5 years of experience in switch operations, payment technology, application support, or a similar environment.
Experience providing L2/L3 application or technical support is preferred
Key Responsibilities
Manage and optimise the Core Switch and its interfaces, ensuring high availability, reliability. performance, and seamless transaction processing across HO and DR environments
Implement and support switching services including account-to- account transfers, card issuing, card acquiring, and other payment solutions across partner banks and merchants.
Drive upgrades, enhancements, and new implementations across switch infrastructure, applications, architectures, and related services.
Provide L2/L3 technical support and incident management, troubleshooting complex issues and serving as an escalation point for critical switching incidents.