Support Services Analyst Iii At Kimeric Nigeria Limited

Key Responsibilities:

• Operate and support enterprise, client/server, and desktop computer systems and networks.
• Analyze, identify, and resolve technical problems and system deficiencies.
• Configure and install computer hardware and software.
• Manage IT equipment and supplies inventory.
• Upgrade and maintain hardware and software components.
• Maintain IT hardware asset and software tracking.
• Monitor and collect system performance data.
• Provide effective technical support and customer service.

Skills & Qualifications:

• Extensive knowledge of PCs, network hardware, operating systems, software, and network communication protocols.
• Excellent communication and customer service skills.
• Strong technical, analytical, and problem-solving abilities.
• Professional certification is an added advantage.