Hospitality

Submit Cvs – New Recruitment At Amentum

Amentum·Kenya, kenya·Full Time·Remote
HospitalitydirectorFull TimeRemote
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Amentum is a global leader in designing, engineering, and modernizing critical systems and programs of national importance across defense, security, intelligence, energy, and the environment. Driven by our commitment to creating a secure, sustainable future, we innovate as a collaborative team of passionate professionals dedicated to making a meaningful impa Job TypeFull Time QualificationKCSE Experience1 – 3 years LocationLamu Job FieldFood, Beverage and Hospitality Amentum, a global leader in advanced engineering, technical, and professional services serving the US government, allies, and critical infrastructure sectors, is seeking a Reindeer Station Manager to support a unique US Navy program based on the island of Diego Garcia. Job Responsibilities The Reindeer Station Manager is responsible for overseeing the day-to-day operations of the Reindeer Station, a restaurant and bar serving the Diego Garcia community. Responsibilities include, but are not limited to: Managing food and beverage operations to ensure high-quality service standards and customer satisfaction. Leading and supervising a diverse, multi-national team, including scheduling, training, and performance management. Monitoring food preparation standards to ensure compliance with safety, sanitation, and health regulations. Managing inventory of food, beverages, and supplies, including order placement, receiving, and quality control. Ensuring the maintenance and cleanliness of all areas, equipment, and facilities of the Reindeer Station. Managing financial operations, including budgets, sales tracking, and cost control to achieve revenue targets. Developing promotions, events, and marketing strategies to attract customer participation and enhance sales. Handling customer inquiries, complaints, and feedback professionally to maintain a positive customer experience. Preparing regular reports summarizing operations, customer feedback, and performance metrics. Ensuring compliance with safety and operational procedures as set forth by Amentum policies and relevant regulations. Minimum Requirements 1-3 years of experience in restaurant or bar management, hospitality leadership, or a related field. High school diploma or equivalent. Demonstrated ability to lead and manage a multi-national workforce in a dynamic and fast-paced environment. Excellent organizational, time management, and customer service skills. Knowledge of food safety guidelines, health codes, and proper sanitation practices. Ability to successfully pass contract medical requirements and maintain compliance for the duration of deployment. Must be able to obtain and maintain facility credentials/authorization. Valid country driver’s license and passport. Country visa (as required in line with the U.S. Department of State Foreign Clearance Guide). Must be able to travel internationally. Passport must be valid for at least one additional year at the time of hiring. Preferred Qualifications Previous work experience in an austere OCONUS (Outside the Continental United States) environment. Proven ability to create and implement marketing initiatives to increase customer engagement and revenue. Strong leadership capabilities to develop and grow a diverse team. Background in managing inventory, procurement, and ensuring cost controls. Experience in event planning within a restaurant or bar environment. Other Responsibilities Safety Amentum enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe work environment. As appropriate, each employee is responsible for completing all training requirements and fulfilling all self-aid/buddy aid responsibilities, participating in emergency response tasks, and serving on safety committees and teams. Quality Quality is the foundation for the management of our business and the keystone of our goal of customer satisfaction. It is our policy to consistently provide services that meet customer expectations. Accordingly, each employee must conform to the Amentum Quality Policy and carry out job activities in compliance with applicable Amentum Quality System documents and customer contracts. Each employee must read and understand his/her Quality Management and Customer Satisfaction responsibilities. Procedure Compliance Each employee must read, understand, and implement the general and specific operational, safety, quality, and environmental requirements of all plans, procedures, and policies pertaining to this job. MSC Riding Gang Painter / Chipper Amentum, a global leader in advanced engineering, technical, and professional services serving the U.S. government, allies, and critical infrastructure sectors, is seeking an MSC Riding Gang Painter / Chipper to support a unique U.S. Navy program based on the island of Diego Garcia. Job Responsibilities Serve as a key member of the Riding Gang team performing preservation, chipping, scraping, sanding, and coating work aboard MSC vessels. Prepare surfaces by removing rust, corrosion, old coatings, and debris using hand tools, pneumatic tools, grinders, and chipping hammers. Assist with coating application, touchups, and preservation tasks in accordance with MSC, Navy, and industry standards. Support corrosioncontrol activities, including surface prep, priming, and painting of ship structures, compartments, and equipment. Ensure proper use of paint materials, tools, PPE, and equipment, maintaining cleanliness and readiness of all assigned gear. Follow instructions from supervisors to complete preservation tasks safely, efficiently, and to required quality standards. Maintain accurate logs, material usage notes, and basic documentation related to paint and preservation activities. Assist with setup, staging, containment, and cleanup of work areas aboard vessels. Ensure all preservation and coating activities comply with environmental, safety, and regulatory requirements. Communicate progress, issues, and safety concerns to supervisors and ship leadership as required. Minimum Requirements 1–3 years of experience in marine painting, chipping, preservation, corrosion control, or related maintenance fields. High school diploma or equivalent; additional training in coatings, corrosion control, or marine maintenance preferred. Must possess a valid passport and be able to travel internationally. Passport must be valid for at least one year beyond hire date. Ability to meet and maintain contract medical requirements for the duration of assignment. Ability to obtain and maintain facility credentials/authorization. Preferred Qualifications Previous experience supporting MSC, maritime operations, shipboard maintenance, or Riding Gang programs. Familiarity with Navy preservation standards, coating systems, and corrosioncontrol procedures. Strong work ethic, attention to detail, and ability to follow technical instructions. Experience working in shipboard, industrial, or confinedspace environments. Valid driver’s license. Ability to obtain countryspecific visas per the U.S. Department of State Foreign Clearance Guide. Other Responsibilities Safety – Amentum enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe work environment. As appropriate, each employee is responsible for completing all training requirements and fulfilling all self-aid/buddy aid responsibilities, participating in emergency response tasks, and serving on safety committees and teams. Quality – Quality is the foundation for the management of our business and the keystone to our goal of customer satisfaction. It is our policy to consistently provide services that meet customer expectations. Accordingly, each employee must conform to the Amentum Quality Policy and carry out job activities in compliance with applicable Amentum Quality System documents and customer contracts. Each employee must read and understand his/her Quality Management and Customer Satisfaction responsibilities. Procedure Compliance – Each employee must read, understand, and implement the general and specific operational, safety, quality and environmental requirements of all plans, procedures and policies pertaining to job Lead Fire Alarm Dispatcher Amentum is seeking a Lead Fire Alarm Dispatcher to support a unique US Navy program on the island of Diego Garcia. The Lead Fire Alarm Dispatcher is responsible for supervising the daily operations of the Fire Alarm Dispatch Center while ensuring timely, accurate, and eective emergency communications in support of Fire and Emergency Services. This position provides leadership to dispatch personnel, oversees alarm monitoring and emergency call processing, ensures compliance with established operating procedures, and coordinates emergency response communication. Job Responsibilities: Supervise, mentor, and provide daily oversight of Fire Alarm Dispatch personnel. Ensure dispatch personnel are properly trained and perform duties in accordance with departmental policies and Standard Operating Procedures. Promote a professional, collaborative, and customer focused work environment. Evaluate dispatcher performance, provide coaching, and recommend training and development opportunities. Assist with scheduling, staing, and workload distribution to ensure continuous emergency communications coverage. Monitor re alarm, medical, and emergency detection systems for alarm activations. Receive, prioritize, and dispatch re, rescue, emergency medical, and other emergency response resources. Ensure emergency units are dispatched accurately and within established responsetime standards. Maintain continuous communication with responding units and provide critical incident updates. Coordinate communications with military, government, and mutual aid agencies during emergency incidents. Ensure dispatch center operations comply with departmental policies, emergency communication standards, and regulations. Monitor dispatch activities to ensure accuracy, eiciency, and operational readiness. Maintain detailed records of emergency calls, alarm activations, dispatched resources, and incident documentation. Review, update, and recommend improvements to dispatch procedures and Standard Operating Procedures. Monitor communications and alarm monitoring equipment to ensure operational readiness and report equipment malfunctions. Perform other job-related duties as assigned that are consistent with the nature and level of the position. Required Qualications: High school diploma or equivalent. Minimum of three (3) years of experience as a lead dispatcher or emergency communications professional in a re department or emergency response organization. Certication as Telecommunications Operator I and II and Hazardous Materials Awareness, or equivalent recognized certi cations. Demonstrated knowledge of re service operations, emergency medical dispatch, and re alarm monitoring systems. Experience operating Computer Aided Dispatch systems, radio communications equipment, and emergency communications technology. Strong leadership, organizational, and supervisory skills. Excellent written and verbal communication skills. Must be in possession of a valid passport and be able to travel internationally. Passport must be valid for a minimum of one (1) year or more at the time of hiring. Ability to obtain country-speci c visas per the U.S. Department of State Foreign Clearance Guide. Ability to successfully pass contract medical requirements and maintain compliance throughout the duration of deployment. Must be able to obtain and maintain facility credentials/authorization. Must read, speak, and comprehend English to the extent that they can perform the contract requirements and comply with installation emergency procedures. Preferred Qualications: Prior experience working in an austere OCONUS (Outside the Continental United States) environment with a multi-national workforce Valid country driver’s license Experience supporting government, military, or Department of Defense emergency communications operations. Experience managing an emergency communications center or re dispatch operation. Other Responsibilities: Safety: Amentum enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe work environment. As appropriate, each employee is responsible for completing all training requirements, ful lling all self- aid/buddy aid responsibilities, participating in emergency response tasks, and serving on safety committees and teams. Quality: Quality is the foundation for the management of our business and the keystone to our goal of customer satisfaction. It is our policy to consistently provide services that meet customer expectations. Accordingly, each employee must conform to the Amentum Quality Policy and carry out job activities in compliance with applicable Amentum Quality System documents and customer contracts. Each employee must read and understand their Quality Management and Customer Satisfaction responsibilities. Procedure Compliance: Each employee must read, understand, and implement the general and speci c operational, safety, quality, and environmental requirements of all plans, procedures, and policies pertaining to the job. Working Environment This position is located on Diego Garcia, British Indian Ocean Territory (BIOT), a remote overseas location supporting U.S. Government operations. Employees may work in oice, industrial, warehouse, port, air eld, and outdoor environments and may be exposed to high temperatures, humidity, inclement weather, noise, dust, and uneven terrain. Work schedules may include evenings, weekends, holidays, and extended hours based on operational requirements. Physical Requirements Requirements may include prolonged sitting, standing, walking, climbing stairs and working in both indoor and outdoor environments. Must be able to meet all medical, security, and deployment requirements associated with assignment to a remote overseas location. Human Resources (HR) / Employee Relations Specialist Amentum is seeking a Human Resources Employee Relations Specialist to support a unique US Navy program on the island of Diego Garcia. The Human Resources Employee Relations Specialist will be responsible for providing comprehensive HR support to employees, managers, and leadership within a dynamic, international workforce environment. This position is responsible for supporting personnel actions, employee relations, onboarding, HR compliance, training coordination, reporting, and HR process improvement initiatives. Job Responsibilities: Provide technical and administrative support for employee lifecycle processes, including: New hire actions Transfers Promotions Terminations Demobilizations Process and maintain personnel action forms and employee records within the HR Information System (HRIS). Ensure employee data is accurate, complete, and updated in a timely manner. Create, organize, and maintain personnel files in accordance with company policies, legal requirements, and audit standards. Support HR documentation, reporting, and recordkeeping requirements. Ensure confidentiality and security of sensitive employee information. Provide guidance regarding company procedures, workplace expectations, and conflict resolution processes. Assist with employee relations investigations by: Gathering information Documenting findings Maintaining investigation records Supporting follow-up actions Promote a positive workplace culture focused on respect, teamwork, and professionalism. Support workforce planning activities and organizational staffing needs. Maintain knowledge of HR policies and communicate requirements clearly to an international workforce. Schedule and coordinate employee training programs. Develop and monitor HR metrics. Prepare reports, presentations, and communication materials for employee programs and initiatives. Identify opportunities to improve HR processes, workflows, and operational efficiency. Support implantation of HR process improvements in coordination with leadership and stakeholders. Assist with special projects and other HR initiatives assigned by the HR manager or leadership team. Perform other job-related duties as assigned that are consistent with the nature and level of the position. Required qualifications: Education: High school diploma or GED is required. Associate degree in Human Resources, Organizational Development, Business, or a related discipline is strongly preferred. Experience: At least two (2) years of experience in at least two or more HR functions (e.g., staffing, performance management, employee relations, benefits, onboarding, compliance, training, or payroll). Two (2) years of administrative experience, including document control and record-keeping. One (1) year of experience working with a multi-national workforce with diverse cultural backgrounds. Experience working in a fast-paced environment with competing deadlines and rapidly changing priorities. Proven ability to provide excellent customer service and to address employee needs effectively. Strong organizational skills, with the ability to multi-task, meet deadlines, prioritize tasks, and handle multiple projects simultaneously. Strong critical thinking, report development, and problem-solving skills with proven attention to detail and accuracy. Technical Skills: Proficiency in Microsoft Office Suite (Word, Excel, Outlook). Experience with HR Information Systems (HRIS) data entry systems and tools. Proficiency with everyday tools (email, data retrieval, voicemail, and internet/intranet platforms). Language Skills: Strong English proficiency for effective written and verbal communication as required for employee relations, reporting, and adherence to safety, health, and security protocols. Other: Must possess the ability to maintain confidentiality regarding sensitive personnel and company information. Ability to monitor and ensure consistent compliance with company and governmental policies regarding HR practices. Must be in possession of a valid passport and able to travel internationally. Passport must be valid for a minimum of one (1) year or more at the time of hiring. Ability to successfully meet contract medical requirements and maintain compliance throughout the duration of deployment. Must be able to obtain and maintain facility credentials/authorization. Employees must read, speak, and comprehend English to the extent that they can perform the contract requirements and comply with installation emergency procedures. Passport must be valid for a minimum of one (1) year or more at the time of hiring. Ability to obtain country-specific visas per the U.S. Department of State Foreign Clearance Guide. Ability to successfully pass contract medical requirements and maintain compliance throughout the duration of deployment. Preferred Qualifications: Prior experience in an austere OCONUS (Outside the Continental United States) environment with a diverse workforce is preferred. A valid driver’s license to legally operate a motor vehicle Country visa (as required in line with U.S. Department of State Foreign Clearance Guide). SHRM or HRCI certification (e.g., SHRM-CP, SHRM-SCP, PHR, SPHR). Previous experience in government or military contracting environments, specifically in HR/ER roles. Solid understanding of labor laws and HR processes in multiple countries or military-regulated environments. OTHER RESPONSIBILITIES Safety: Amentum enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe work environment. As appropriate, each employee is responsible for completing all training requirements and fulfilling all self-aid/buddy aid responsibilities, participating in emergency response tasks, and serving on safety committees and teams. Quality: Quality is the foundation of our business and the keystone of our goal of customer satisfaction. It is our policy to consistently provide services that meet customer expectations. Each employee is required to conform to the Amentum Quality Policy and carry out job activities in compliance with applicable Amentum Quality System documents and customer contracts. Procedure Compliance: Each employee must read, understand, and implement the general and specific operational, safety, quality, and environmental requirements of all plans, procedures, and policies pertaining to their job. Working Environment This position is located on Diego Garcia, British Indian Ocean Territory (BIOT), a remote overseas location supporting U.S. Government operations. Employees may work in office, industrial, warehouse, port, airfield, and outdoor environments and may be exposed to high temperatures, humidity, inclement weather, noise, dust, and uneven terrain. Work schedules may include evenings, weekends, holidays, and extended hours based on operational requirements. Physical Requirements Requirements may include prolonged sitting, standing, walking, climbing stairs, lifting up to 25 pounds regularly and 50 pounds occasionally, and working in both indoor and outdoor environments. Must be able to meet all medical, security, and deployment requirements associated with assignment to a remote overseas location. Grounds Crew Leader Amentum is seeking a Grounds Crew Leader to support a unique US Navy program on the island of Diego Garcia. The Grounds Crew Leader will oversee a team responsible for the maintenance and servicing of improved grounds, operational areas, and stormwater drainage systems, ensuring compliance with specified appearance and operational standards. Job Responsibilities: Supervise and lead a team of grounds crew members in maintaining improved grounds, operational areas, and stormwater drainage systems to ensure a neat, functional, and visually appealing environment. Develop and implement schedules for routine grounds maintenance, including mowing, trimming, pruning, weeding, planting, mulching, and watering to maintain landscaped areas. Inspect and ensure proper operation of stormwater drainage systems, taking necessary actions to address debris, blockages, or maintenance needs. Respond to service orders and ensure all maintenance tasks and issues are addressed promptly and in accordance with service requirements and standards. Utilize landscaping equipment and tools such as mowers, trimmers, blowers, and other machinery safely and efficiently. Coordinate the maintenance and repair of landscaping equipment to ensure optimal performance and reduce operational downtime. Monitor the condition of the grounds, identifying areas in need of enhancement or repair to ensure compliance with appearance standards. Train and supervise grounds crew members in the use of equipment, adherence to safety protocols, and performance of routine and seasonal grounds maintenance. Communicate effectively with project managers, government representatives, and other stakeholders regarding work plans, progress, and service order status. Ensure all work is performed in compliance with safety regulations, environmental practices, and contractual obligations. Report maintenance concerns or deficiencies to management and assist in implementing corrective actions as needed. Maintain accurate records of maintenance schedules, service orders, equipment use, and team activity to support contract compliance and reporting. Perform other job-related duties as assigned that are consistent with the nature and level of the position. Required qualifications: Minimum of two (2) years of experience in grounds maintenance, landscaping, or a related field, with at least 1 year in a leadership or supervisory role. High school diploma or equivalent. Hands-on experience with landscaping techniques and operation of grounds maintenance equipment, including mowers, trimmers, blowers, and other power tools. Basic understanding of stormwater drainage system maintenance and operations. Strong leadership, organizational, and communication skills to manage and direct a team effectively. Familiarity with safety standards related to grounds maintenance tasks, equipment operation, and handling. Ability to inspect, identify, and resolve grounds maintenance issues in a timely and effective manner. Ability to read and interpret service orders and maintenance schedules. Proficiency in record-keeping and using basic software to document maintenance activities. Must be in possession of a valid passport and be able to travel internationally. Passport should be valid for a minimum of one (1) year or more at the time of hiring. Ability to successfully pass contract medical requirements and maintain compliance throughout the duration of deployment. Must be able to obtain and maintain facility credentials/authorization. Must be able to speak, read, and comprehend English. Employees must read, speak, and comprehend English to the extent that they can perform the contract requirements and comply with installation emergency procedures. Passport must be valid for a minimum of one (1) year or more at the time of hiring. Ability to obtain country-specific visas per the U.S. Department of State Foreign Clearance Guide. Ability to successfully pass contract medical requirements and maintain compliance throughout the duration of deployment. Preferred Qualifications: Prior experience in an austere OCONUS (Outside the Continental United States) environment with a multi-national workforce is preferred. Valid country driver’s license and passport. Country visa (as required in line with the U.S. Department of State Foreign Clearance Guide). Certification or training in landscaping, groundskeeping, or related fields, such as horticulture, irrigation, or drainage systems. Familiarity with environmental maintenance standards, especially within the context of government or military programs. Proven ability to manage multiple projects, balance conflicting priorities, and schedule work efficiently to meet tight deadlines. Demonstrated experience maintaining a large area of improved grounds and knowledge of prestige and standard service levels for government-related grounds maintenance. OTHER RESPONSIBILITIES Safety: Amentum enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe work environment. As appropriate, each employee is responsible for completing all training requirements, fulfilling all self-aid/buddy aid responsibilities, participating in emergency response tasks, and serving on safety committees and teams. Quality: Quality is the foundation for the management of our business and the keystone to our goal of customer satisfaction. It is our policy to consistently provide services that meet customer expectations. Accordingly, each employee must conform to the Amentum Quality Policy and carry out job activities in compliance with applicable Amentum Quality System documents and customer contracts. Each employee must read and understand their Quality Management and Customer Satisfaction responsibilities. Procedure Compliance: Each employee must read, understand, and implement the general and specific operational, safety, quality, and environmental requirements of all plans, procedures, and policies pertaining to the job. Working Environment This position is located on Diego Garcia, British Indian Ocean Territory (BIOT), a remote overseas location supporting U.S. Government operations. Employees may work in office, industrial, warehouse, port, airfield, and outdoor environments and may be exposed to high temperatures, humidity, inclement weather, noise, dust, and uneven terrain. Work schedules may include evenings, weekends, holidays, and extended hours based on operational requirements. Physical Requirements Requirements may include prolonged sitting, standing, walking, climbing stairs, lifting up to 25 pounds regularly and 50 pounds occasionally, and working in both indoor and outdoor environments. Must be able to meet all medical, security, and deployment requirements associated with assignment to a remote overseas location. Fire & Emergency Services Administrative Assistant Amentum, a global leader in advanced engineering, technical, and professional services serving the US government, allies, and critical infrastructure sectors, is seeking a Fire & Emergency Services Administrative Assistant to support a unique US Navy program based on the island of Diego Garcia. Job Responsibilities The Fire & Emergency Services Administrative Assistant provides critical administrative support to the Fire Chief, Emergency Management Coordinator (EMC), and Fire Marshal to ensure the efficient operation of the Fire Department. Key duties include, but are not limited to: Administrative Support Provide direct administrative assistance to the Fire Chief, EMC, and Fire Marshal. Manage calendars, schedule meetings, and organize appointments. Prepare agendas, reports, and materials needed for departmental activities. Coordinate and handle internal and external communications, including emails, memos, and other correspondence. Maintain files, records, and correspondence related to fire safety, emergency management programs, and Fire Marshal activities. Ensure compliance with applicable laws and regulations through proper documentation. Regularly update records and retrieve information as needed by leadership. Schedule, organize, and coordinate meetings for the Fire Chief, EMC, and Fire Marshal. Prepare meeting materials, record minutes, and track follow-up actions to ensure timely completion. Correspondence and Communication Handle routine correspondence, emails, and phone calls professionally. Ensure prompt responses to inquiries, routing requests to the appropriate personnel as required. Communicate and disseminate information to internal and external stakeholders. Budget and Procurement Support Assist in tracking department budgets and expenditures. Support the procurement of supplies and equipment for the Fire Department and emergency management programs. Process invoices, receipts, and other financial documentation in compliance with procedures. Minimum Requirements High school diploma or equivalent. At least 2-4 years of administrative experience, preferably in a public safety, emergency services, or related field. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook) and other relevant software. Strong organizational skills with the ability to manage multiple tasks and projects simultaneously. Excellent verbal and written communication skills to professionally handle correspondence and documentation. High attention to detail and accuracy in record-keeping and report preparation. Ability to successfully pass contract medical requirements and maintain compliance for the duration of deployment. Preferred Qualifications Prior experience in an austere OCONUS (Outside the Continental United States) environment with a multi-national workforce. Valid country driver’s license. Country visa (as required in line with the U.S. Department of State Foreign Clearance Guide). Experience providing administrative support in a fire department, emergency services, or government/military environment. Familiarity with fire safety and emergency management terminology, practices, and regulations. Prior experience with budget tracking, procurement procedures, or financial documentation for public services. Strong skills in meeting coordination, including experience drafting agendas, recording minutes, and organizing follow-up tasks. Other Responsibilities Safety Amentum enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe work environment. As appropriate, each employee is responsible for completing all training requirements and fulfilling all self-aid/buddy aid responsibilities, participating in emergency response tasks, and serving on safety committees and teams. Quality Quality is the foundation for the management of our business and the keystone of our goal of customer satisfaction. It is our policy to consistently provide services that meet customer expectations. Accordingly, each employee must conform to the Amentum Quality Policy and carry out job activities in compliance with applicable Amentum Quality System documents and customer contracts. Each employee must read and understand his/her Quality Management and Customer Satisfaction responsibilities. Procedure Compliance Each employee must read, understand, and implement the general and specific operational, safety, quality, and environmental requirements of all plans, procedures, and policies pertaining to this job. Golf Course Marshall Amentum, a global leader in advanced engineering, technical, and professional services serving the US government, allies, and critical infrastructure sectors, is seeking a Golf Course Marshall to support a unique US Navy program based on the island of Diego Garcia. Job Responsibilities The Golf Course Marshall is responsible for the day-to-day operations, maintenance, and customer service aspects of the golf facility, ensuring compliance with operational standards and providing an exceptional experience for patrons. This role includes oversight of the golf course, driving range, snack shop, and pro-shop. Primary responsibilities include, but are not limited to: Golf Course Operations: Overseeing the daily operation and maintenance of the golf course, driving range, snack shop, and pro-shop. Scheduling and coordinating tee times, tournaments, and special events to maximize the use of the golf facilities. Developing and implementing policies and procedures in compliance with CNICINST 1710.3 Chapter 20 Sections 2004 and 2008. Ensuring the cleanliness, safety, and readiness of facilities and grounds. Staff Management: Supervising, training, and scheduling staff to ensure smooth operations across all areas of the facility. Monitoring staff performance and providing guidance to ensure excellent service delivery. Creating a positive work environment to enhance team productivity and customer satisfaction. Customer Service and Retail Oversight: Managing the daily operations of the snack shop and pro-shop, ensuring inventory control and proper stock levels. Ensuring high standards of customer service, addressing customer needs, and resolving concerns promptly. Coordinating food and beverage services to provide a quality experience for golfers and other visitors. Facility and Course Maintenance: Ensuring the golf course and driving range are maintained to meet required standards for appearance and playability. Implementing maintenance schedules for equipment, grounds, and facilities. Overseeing the procurement and management of supplies and materials necessary for course operations and maintenance. Minimum Requirements At least three (3) years of experience in operating or maintaining a golf facility that included a golf course, driving range, snack shop, and pro-shop. Training and certification in accordance with CNICINST 1710.3 Chapter 20 Sections 2004 and 2008. Strong operational knowledge of golf course management, including customer service, maintenance, and retail infrastructure. Demonstrated experience in supervising teams and managing daily operations. Excellent communication and customer service skills to ensure a professional and welcoming experience for patrons. Ability to successfully pass contract medical requirements and maintain compliance for the duration of deployment. Must be able to obtain and maintain facility credentials/authorization. Preferred Qualifications Prior experience in an austere OCONUS (Outside the Continental United States) environment with a multi-national workforce. Valid country driver’s license. Country visa (as required in line with the U.S. Department of State Foreign Clearance Guide). Familiarity with managing recreational programs and services for military or government facilities. Knowledge of golf course maintenance practices and groundskeeping tasks. Experience managing one or more areas of retail food and beverage services at a golf facility. Other Responsibilities Safety Amentum enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe work environment. As appropriate, each employee is responsible for completing all training requirements and fulfilling all self-aid/buddy aid responsibilities, participating in emergency response tasks, and serving on safety committees and teams. Quality Quality is the foundation for the management of our business and the keystone of our goal of customer satisfaction. It is our policy to consistently provide services that meet customer expectations. Accordingly, each employee must conform to the Amentum Quality Policy and carry out job activities in compliance with applicable Amentum Quality System documents and customer contracts. Each employee must read and understand his/her Quality Management and Customer Satisfaction responsibilities. Procedure Compliance Each employee must read, understand, and implement the general and specific operational, safety, quality, and environmental requirements of all plans, procedures, and policies pertaining to this job. WHE Certification Official Amentum, a global leader in advanced engineering, technical, and professional services supporting the U.S. government, allied partners, and critical infrastructure sectors, is seeking a WHE Certification Official to support a unique U.S. Navy program located on the remote island of Diego Garcia. Job Responsibilities The WHE Certification Official is responsible for administering, monitoring, and documenting Wheeled Handling Equipment (WHE) certification and qualification programs in accordance with U.S. Navy and Department of Defense safety and operational standards. Responsibilities include evaluating operator proficiency, verifying training requirements, and ensuring personnel are properly certified to operate assigned equipment. The Certification Official conducts practical and written assessments, reviews operator performance, and maintains accurate certification records and files. This role includes coordinating with supervisors, safety personnel, and training staff to ensure compliance with equipmentspecific and sitespecific certification requirements. Additional duties include tracking certification expirations, scheduling recertifications, supporting inspections and audits, and providing guidance on WHE safety and operational procedures. The WHE Certification Official supports safe, compliant, and missionready equipment operations in a remote, missiondriven environment. Minimum Requirements 1–3 years of experience in equipment operation, training, certification, or safety compliance High school diploma or equivalent Basic knowledge of wheeled handling equipment operations and safety practices Ability to evaluate operator performance and follow certification standards Proficiency with recordkeeping, documentation, and basic computer applications Must be in possession of a valid Passport and be able to travel internationally. Passport should be valid for a minimum of 1 plus years at the time of hiring. Ability to successfully pass contract medical requirements and maintain requirements for duration of deployment. Must be able to obtain and maintain facility credentials/authorization. Preferred Qualifications Previous work experience in an austere OCONUS environment with a multi-national workforce. Excellent organizational, time management and customer service skills. Valid country driver’s license Country visa (as required in line with the U.S. Department of State Foreign Clearance Guide). Other Responsibilities Safety – Amentum enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe work environment. As appropriate, each employee is responsible for completing all training requirements and fulfilling all self-aid/buddy aid responsibilities, participating in emergency response tasks, and serving on safety committees and teams. Quality – Quality is the foundation for the management of our business and the keystone to our goal of customer satisfaction. It is our policy to consistently provide services that meet customer expectations. Accordingly, each employee must conform to the Amentum Quality Policy and carry out job activities in compliance with applicable Amentum Quality System documents and customer contracts. Each employee must read and understand his/her Quality Management and Customer Satisfaction responsibilities. Procedure Compliance – Each employee must read, understand, and implement the general and specific operational, safety, quality and environmental requirements of all plans, procedures and policies pertaining to job Don't Keep Share!: WhatsApp Tweet

Key skills

diploma

At a glance

Company

Amentum

Location

Kenya, kenya

Employment

Full Time

Experience

director

Valid until

Not specified

Created

August 13, 2026

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Kenya, kenya

Full-Time

Penda Health is an award-winning startup company that is transforming healthcare in East Africa by building a chain of outpatient health clinics that offer evidence-based medical care and unparalleled member experience at surprisingly affordable rates. Penda is ranked the Best Health Care Firm to work for in Kenya and the #26 Best company to work in Kenya Clinical Coordinator (Front desk) – Locum Role Summary The Clinical Coordinator will serve as the first point of contact at the Medical Centre, playing a key role in delivering a warm, efficient, and professional patient experience. The role holder will be responsible for coordinating front desk operations, supporting smooth patient flow, and ensuring accurate registration, billing, and documentation processes. Working closely with clinical and support teams, the Clinical Coordinator will help manage patient inquiries, appointments, and wait times while upholding Penda’s service standards, values, and culture. This role requires strong customer service skills, attention to detail, and the ability to thrive in a fast-paced healthcare environment. Key Responsibilities Welcome patients warmly and provide a positive, professional experience. Handle patient inquiries, complaints, and calls efficiently, escalating when necessary. Coordinate with clinical and support teams to ensure smooth patient visits. Manage wait times and keep patients informed about delays. Register patients, take consent and verify medical benefits accurately. Handle billing and payments (Cash, Insurance, SHA, Corporate partners) following protocols. Maintain accurate patient records, insurance submissions, and participation in Penda Front Desk Projects. Manage appointments, petty cash, and relevant reporting. Uphold Penda’s culture and collaborate effectively with the Clinical Coordinators and Medical Centre teams. Maintain a pleasant, organized, and efficient front desk environment. Perform any other assigned tasks aligned to Front Desk operations and patient experience standards. Key Qualifications & Attributes Diploma in Front Office Administration, Customer Service Management, Business Administration, Health Records, or a related business field. At least 1 year of experience in a customer-facing/front desk or reception role Proven customer service and people skills, with experience working directly with clients or patients Fluent in English and Swahili, with strong verbal and written communication skills Basic computer literacy, good typing skills and the ability to use digital systems Strong attention to detail with the ability to multitask in a fast-paced environment Excellent organizational and time-management skills Self-motivated, results-oriented, and able to work effectively both independently and as part of a team Pleasant, professional demeanour with a positive attitude Laboratory Technologist (Locum) Role Summary: This is a key clinical position that will provide a critical impact on our ability to provide comprehensive primary care to our patients. We are looking for individuals who can ensure an outstanding patient experience while providing the highest quality laboratory results. Responsibilities: Collect, prepare, and process samples for a diverse range of laboratory tests, adhering to established protocols and procedures. Operate and maintain laboratory equipment, ensuring they remain in optimal working condition for precise and efficient testing. Actively participate in quality control procedures to uphold the accuracy and timeliness of laboratory testing. Monitor laboratory stock levels, generate monthly orders, and implement proper storage conditions for laboratory supplies. Maintain accuracy in recording and interpreting test data within Electronic Medical Records. Prepare comprehensive reports summarizing test results and findings. Foster a collaborative and friendly work environment by working effectively with colleagues. Key requirements and attributes Diploma, Higher Diploma or BSC in Medical Laboratory Science Current registration with KMLTTB Minimum of 3 years experience in a busy Laboratory setup Have a valid BLS Certificate Fully proficient in a wide range of lab services, including hematology Outstanding patient interaction skills and ability to collaborate well with teammates Clinical Officer – Locum Role Summary: We are looking for caring and smart clinical officers who want to become part of a team of amazing all-around, evidence-based clinical officers. As a clinical officer at Penda Health, you treat patients independently and make your own decisions, with the support of guidelines, technology and clinical mentors. Responsibilities: Provide comprehensive and high-quality clinical services including (history taking, examination, and prescription of treatment) to patients. Order investigation and interpretation of results for the diagnosis and explain the results to the patients and the intended treatment. Attend emergencies presenting to the clinic and recommend referrals for cases that cannot be managed. Carry out minor surgical procedures as per Penda’s service schedules. Ensure that all required observations and vitals, prescribed treatment and procedures are carried out and documented on patients’ charts. Create phenomenal patient experiences, including counseling and sensitizing patients through health talks on preventive and promotive health. Embrace, learn and develop in an evidence-based medical system in line with Penda’s developed protocols. You may be assigned additional tasks within the Medical Centre by the branch manager or clinical officer in-charge. Participate in continuous professional development to stay current with advances in medical practices and technology. Key requirements and attributes 2 years of work experience after internship Registered with Clinical Officers Council and have a valid practicing license Diploma, Higher Diploma or BSC in Clinical Medicine Valid BLS Certification Sonographer (Locum) Role Summary: We are seeking a dedicated and skilled sonographer to join our team. As a sonographer, you will play a vital role in our diagnostic imaging services, utilizing ultrasound technology to produce high-quality images for the diagnosis and treatment of various medical conditions. Responsibilities: Provide imaging services to patients in accordance with established practice parameters and standards of care. Process, verify, and maintain patient information accurately. Prepare patients for ultrasound procedures, ensuring accurate identification and readiness. Produce timely and accurate results following the UltraSound SOPs and standards. Review all test results for accuracy and consistency, correlating them with patients’ conditions when necessary. Maintain records and filing systems for ultrasound information, equipment, and test results to comply with regulations. Order and maintain department supplies, ensuring optimal resource utilization. Implement stock control procedures to ensure accountability. Conduct weekly and routine maintenance of the ultrasound equipment. Adhere to safety and infection control policies and procedures at all times. Perform any additional duties assigned by the Branch manager in line with sonography services and Penda Health Services. Be flexible to conduct scans in various Penda Medical Centers as assigned. Carry out duties in alignment with Penda’s Vision and Values. Key requirements and attributes Diploma in Diagnostic Radiography/Medical Imaging Sciences Valid License to Practice from the relevant regulatory or professional body, if applicable. At least 3 years of work experience Knowledge of relevant legislation and professional standards Computer use skills and experience Pharmaceutical Technologist (Locum) Role Summary: This is a key clinical position that will provide a critical impact on our ability to provide comprehensive primary care to our patients. We are looking for individuals who can ensure an outstanding patient experience while providing the highest quality Pharmacy services. Responsibilities: Receive and process prescriptions from healthcare professionals, ensuring adherence to Penda policies while dispensing medications to patients. Maintain vigilance over drug storage conditions by recording fridge and room temperatures. Regularly monitor pharmaceutical expiry dates and manage general supplies accordingly. Implement strict protocols for the maintenance and documentation of DDA (Dangerous Drugs Act) regulated medications. Conduct monthly stock takes in alignment with policy guidelines. Keep a record and manage all drug stocks received from the central store, those issued to clients, and remaining stocks. Collaborate with clinical officers to ensure the safe, economical, and rational use of drugs and pharmaceutical products. Strive to exceed patient expectations by going above and beyond to meet their needs while maintaining the highest standards of patient dignity and experience. Key requirements and attributes: Diploma in Pharmaceutical Technology from a recognized medical training institution. Be registered with the pharmacy and Poisons Board of Kenya. Have a valid Practicing license Proficiency in computer application skills Minimum of one (1) year experience preferably in a busy hospital setup. Great team player who can collaborate with other team members to offer the best outcomes to the patient Ability to work under minimum supervision. Strong commitment to the care of patients and great customer service. Excellent oral and written communication skills in English & Kiswahili. Don't Keep Share!: WhatsApp Tweet

8 days ago

Submit Cvs – New Recruitment At Unga Holding

Unga Holding

Kenya, kenya

Full-Time

Unga Holding is a market leader in the manufacturing & provision of superior human nutrition, animal nutrition and animal health products and services within Eastern Africa.Unga family brands are milled using superior quality grains, selected to achieve high customer satisfaction levels at the same time ensuring that the nutritional value is retained Plant Controller Role Purpose: Reporting to the Business Controller, the overall purpose of this role is to drive Plant productivity through Financial Planning, Cost Management, Product Costing, Inventory Management, and Internal Controls ensuring adherence to UHL’s financial policies and procedures. Key Duties and Responsibilities: Financial Planning Drive Total Plant(s) budgeting process. Coordinate and support budget information gathering process and ensure meeting of plant objectives and aid management decision making. Cost Management Cost control – analyse, identify, and drive exploitation of cost saving opportunities. Lead cost effective & efficiency initiatives across the business and ensure maximization of product margins. Product Costing Work closely with the Plant Manager to drive product cost competitiveness. Maintain accurate product costing in SAP (activity type and overheads rates updates) Work closely with the Business Controller to develop competitive pricing strategies for various products to drive maximization of margins. Internal Controls Ensure effective internal controls are in place within plant revenue, expenditure, inventory processes etc to prevent loss of company’s assets. Inventory Management Ensure optimum stockholding and a sound inventory control system. Maintain and develop monthly stock taking and reconciliation procedures for all sites and depots. Ensure inventory variances are fully investigated, approved, and booked on a timely basis including imported materials and external stores. plant performance Prepare timely, accurate and cost-effective plant reports and highlight variances so that management can take effective action to improve operating performance. Support the payables and receivables sections. Ensure smooth information and documentation flow for supplier payments processing at CSO. people management Identify gaps and build capability for the Team. Orientation, induction, and training of team members. Manage Performance weekly, Monthly. Drive Succession Planning for the Team. Uphold the company’s code of business conduct and ethics policy. Ensure compliance to company programs including HR activities, Continual Improvement initiatives, Safety, GMP. Job Requirements KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED: A University Graduate in a business-related field Qualified Accountant (CPA(K), ACCA, or equivalent) Computer literate with hands-on working knowledge of SAP (CO,MM, PP), spread sheets and other MS Office Applications 5 years’ work experience in a manufacturing environment, with a track record of inventory and production process achievement. Key Competencies Displays Commercial Acumen Challenges Status Quo Aligns with Strategic Vision Communicates Strategy Executes with Speed Influences and Persuades Develops Self & Team Collaborates Across Team Instils Trust and Integrity Miller Role Purpose Reporting to the Senior Miller the purpose of the job is to ensure safe and efficient operation of grain milling equipment. Ensure optimal setting of the grain cleaning equipment and grinding process to achieve the intended extraction rate. Perform basic troubleshooting and maintain a clean and safe work area. Key Duties and Responsibilities Production Planning Ensure timely execution of production plans Ensure adherence to production plan and schedules Increase product availability by reviewing and replenishing the FG Kanban Ensure timely posting of bulk flour in SAP as per SLA with key stake holders Build relations with the sales team for prompt communication on sales order Implement Food Safety objectives Enhance customer experience through production of conforming products Maintain GMPs above 90% Ensure compliance to legal/regulatory requirements Implement Quality Plan and other food safety programs Grain Cleaning Process Ensure operational excellence by Maintaining equipment efficiencies Ensure optimal water addition for the wheat grain Ensure adequate lying time for wheat and Maize Maintain hourly transfer target for wheat at 14MT/hr and Maize 8.5MT/Hr Ensure optimal separation of screenings Ensure proper handling and mixing of screenings into by-product Optimize Grain Conversion Maintain set extraction rates and other milling efficiencies Monitor milling cost and optimize wheat grist Investigate process losses and take prompt corrective actions Adhere to Product Specifications Pest Management Adopt the best industrial practice by maintaining proper hygiene levels Ensure proper Sanitation of equipment through the deep cleaning process Conduct equipment and process inspection for traces of infestation Ensure AM and PM support in regard to equipment maintenance-Improve access to hidden areas Flour Transfer Process Managing the flour transfer process from Wheat mill to Packing lines Work with the Packing Supervisor on the Packing schedule and ensure availability of flour in the packing lines as per the production plan Maintenance Programs Adopt the best industrial practice by maintaining proper working integrity of the milling equipment Conduct routine equipment inspection Conduct Autonomous Maintenance and AM awareness trainings – Tagging and un tagging of abnormalities Conduct Condition Based Maintenance activities Ensure support for Planned Maintenance; Roll change, sifter maintenance, servicing drives Maintain the process flow as per mill design from the available flow charts Maintain the working integrity of MCC and PLC. Enhance employee training on PLC Maintain the working integrity of process scales Ensure Interlock system for the process is working with no bypass Use available manuals for interpretation of errors Implement Production plan and schedules Continual Improvement Initiatives Improve operational efficiencies through PaTaMu Identify process challenges & use PDCA to address bottlenecks Enhance employee competences through trainings Conduct HK Reviews for reportees by reviewing strategies against performance. Participate in the monthly HK Reviews with the Head Miller Support activities around Unga’s culture code – FIRST. Participate in organizing site events and initiatives as guided. Enhance employee safety through trainings Ensure adherence and compliance to safety requirements Leadership & Accountability Improve on process accountability through F2F discussions Coaching and mentoring employees Ensure effective communication Ensure Process ownership Conflict resolution. Ensure issues brought forward are resolved and escalated on time Process documentation and Reporting Document and maintain all process records Generate Production Reports, fill Mill backup report, and screen room reports Ensure all reports are shared with key parties and that are error free Ensure timely reconciliation of additives Participate in the stocktake process and take corrective actions against variances Job Requirements Minimum Requirements Degree in Mechanical Engineering/ Electrical Engineering or its equivalent Diploma / Advanced Certificate in Milling Technology Minimum three years of experience in the milling industry Computer proficiency in MS. Office Possess good communication skills. Supervisory skills Key Attributes/ Competencies Meticulous attention to detail Ability to work under pressure with minimal supervision Excellent presentation skills Distribution Supervisor Role Purpose: This position will be responsible for ensuring efficiency in sales operations through overseeing and optimization of Distribution Operations and ensuring all products ordered by the customers are delivered efficiently on time, in full and error free while optimizing the use of company vehicles and hired transport in delivery. Key Duties and Responsibilities: Customer Relationship Management Work closely with the sales team on customer requirements and coordinate the operation team on product availability. Coordinate with Customer Service Rep. & Sales Team on customer orders for delivery schedules and timely delivery. Review and approve customer orders, plan and accomplish delivery of customers’ orders effectively within set timelines, in liaison with Customer Service Executive and Sales Representatives. Coordinating logistics for market returns from trade to enhance good trade relations while preventing undue loss to the company. Coordinating customer orders for special products and cross-border shipments, ensuring flow of information and goods. Public relations/ customer service; attending to enquiries, sales and complaints from walk-in customers at the plant Overall process ownership for Proof of Delivery (POD) to prevent loss of revenue. Fleet Management Ensure timely and effective maintenance of company trucks to minimum their downtime /& minimize distribution disruption. Enforce adherence to the maintenance schedules and trucks roadworthy by third party transporters – maintain close relations with hired transporters Manage the availability of both company and hired vehicles to meet the delivery requirements for all customer orders. Implement and achieve agreed performance targets and efficiencies for both company and hired fleet – Truck capacity utilization, fuel consumption, repair and maintenance Logistic Management Develop and implement distribution strategies to optimize the flow of goods and manage the distribution costs. Coordinate logistics for interplant transfer and stock allocation daily to ensure balance in stock availability for both UL plants Availing trucks and planning for by-products logistics in liaison with Warehouse team – Ensure Mill operations are not interrupted due to filled up byproduct store. Compliance Ensuring compliance with County Distribution Licenses in ALL the County Governments that fall within the scope of delivery Work closely with the operations team to ensure all the products being distributed meet statutory requirements and regulatory requirement – product and permit compliance. Enforce road discipline and adherence to the rules by the distribution assistant. Ensure all distribution trucks are road work and inspection and insurance compliant. People Management & Employee Capacity Building Develop, motivate and direct staff in the department for excellent delivery service Conducting monthly Distribution Team performance reviews. Offer Coaching and mentoring to develop employees. Regularly conduct face to face sessions and ensure timely closure of action identified. Prepare and implement employee personal development plans in liaison with the HRBP. Train and review employees skill levels and timely address skill gaps through TWI Job Requirements Bachelor’s degree in business-related discipline, supply chain management, Logistics Management, Procurement or Related Field. Minimum five (5) years’ experience in Warehouse, fleet operations and logistics management with at least (3 years supervisory/ managerial level. Computer proficiency especially with Microsoft Excel. Good presentation skills, administrative writing and reporting skills Strong working knowledge of warehouse operations, Logistic and Distribution Management. Experience in working with ERP is an added advantage. Maintenance Supervisor Role Purpose This position will effectively develop and implement follow-up preventive maintenance programs for all machines, equipment and other facilities and installations on site for maximum life, productivity and efficiency. Key Duties and Responsibilities Plant Maintenance To develop efficient and effective preventive maintenance programs for all equipment and machines. To implement budget controls and monitor the maintenance budget to ensure no over-expenditure. To organize direct and motivate the maintenance team to optimize productivity. To provide effective support and project management to ensure company projects are completed within the scheduled times and cost. To provide sound technical and engineering maintenance advice for equipment, machines and facilities improvement. To implement ISO/HACCP/DOHSS/NEMA recommendation within the company. To facilitate competitive sourcing of cost value engineering services to maximize company returns. Analyze budgets and continuously control production costs and identify/rectify waste measures. Make decisions and advice the business on equipment use, maintenance, modification and procurement Monitor and review the performance of staff and organize necessary interventions for improvement. Ensure, efficient collaboration and co-ordination between relevant departments including Production, Distribution and Management Driving root cause analysis initiatives on equipment availability and performance losses and following up to ensure corrective actions are implemented Coordinating orientation of all new employees within maintenance to ensure that it is done procedurally Process documentation and Reporting Ensure all maintenance activities are recorded and documents well maintained for all processes Ensure all maintenance reports are generated and reviewed on time i.e. MTTR, MTBF, utilities report, inventory etc. Ensure all reports are shared with key parties and that are error free Lead the stocktake process and take corrective actions against variances in the maintenance store Food Safety Ensure the Food Safety Management System and customer specific quality standards are implemented for all equipment and production processes. Support the Food & Safety team members at the plant to perform their assigned responsibilities to drive a positive food safety culture. Ensure prompt resolution of complaints/equipment breakdown supported by Root Cause Analyses. Enhance customer experience through availing machines that produce conforming products Maintain GMPs above 90% Ensure compliance to legal/regulatory requirements Implement Quality Plan and other food safety programs Adopt the best industrial practice by maintaining proper hygiene levels Conduct equipment inspection for efficiency Occupational Safety, Health and Environment Ensure OSHA 2007 is implemented and adhered to by all employees & outsourced contactors/visitors. Drive a positive occupational safety ownership, health and welfare culture at all levels of the including workplace inspection & hazard identification. Support the SHE Committee members at the Plant to perform their assigned duties and responsibilities. Investigate all near misses, accidents and incidents and ensure timely reporting in line with policies & procedures – Use problem solving technic to solve chronic issues related to safety Ensure proper equipment and process design that promotes safety – Safeguard and protect equipment designed to enhance employee safety. Continual Improvement Ensure PaTaMu initiatives and projects are implemented leading to continual improvement. Continuously identify opportunities for improvement for all equipment and apply PaTaMu methodologies to improve. Lead training and upskilling initiatives of technicians and production staff i.e. AM, TPM Encourage generation and implementation of PaTaMu ideas to drive a culture of innovation and creativity. Ensure employees have a good understanding of Kaizen and how the PaTaMu model works. Identify process challenges & use PDCA to address bottlenecks Coordinate all continual improvement projects for the function Enhance employee competences through trainings Support activities around Unga’s culture code – FIRST. Participate in organizing site events and initiatives as guided. Drive an effective accountability system in the Plant through daily work management. Utilize Daily Standard Work & Leader Standard Work. Leadership & Accountability Oversee work performance of staff including goal setting, learning & development Conduct HK Reviews for the maintenance team by reviewing strategies against performance. Participate in the monthly HK Reviews. Conduct periodic performance review, appraisals for employees, develop and implement training plans Coaching/mentoring employees to scale performance and engagement levels. Improve process accountability through F2F discussions. Ensure a competent and engaged workforce by supporting and driving programmes such as talent mapping, implementation of personal development plans, face-to-face feedback sessions, effective meetings and succession planning. Conflict resolution. Ensure issues brought forward are resolved and escalated on time Job Requirements Minimum Requirements Degree in Mechanical /Electrical Engineering At least (8) years’ experience in production and plant operations, with at least (3) years Managerial Level. Hands-on experience on modern PLC operated process equipment Ability to read and interpret technical data, drawings as well as manuals. Proven ability in Project Management is an added advantage Registered member of the Engineering Board of Kenya (EBK) Basic Finance Knowledge and Experiences with an ERP are added advantage Excellent leadership and human resource management skills Ability to manage a variety of cross-functional team members Competence in problem solving, team building, planning and decision making Excellent written and verbal communication skills Excellent organizational skills and attention to detail. Ability to maintain confidential information. Mechanical Technician Role Purpose This role reports to the maintenance supervisor and will effectively perform preventive, predictive and corrective maintenance on property, plant and equipment to achieve overall efficiency and effectiveness. Key Duties and Responsibilities Plant Maintenance Process, plan, implement and control, review and adjust a maintenance schedule for assigned jobs. Preventive and condition-based maintenance of machines as per laid down instructions and procedures to ensure smooth running Trouble shooting Mechanical equipment and machine failures by inspection and testing and prescribing corrective action and reinstating it back to its working condition Ensure efficient machine operations during shift cover Initiating purchase requisition for machine spare parts for maintenance Identify and report all assets misuse (e.g. machines, spares, tools, etc.) Machine modification, improvement and innovation to improve efficiency Maintenance checks on building structure and facilities Basic maintenance of plant utilities (Generators, Compressors etc.) Support maintenance of building, facility and machines at the Central Support Office Any other assigned duties by the supervisor Maintenance Reporting Inspection of machines operations and recording of accurate data such as pressures, temperatures etc. to ascertain smooth operation or service requirements. Logging details of work performed on data records to enable further action, planning for next service and storage as history. Capturing correct and accurate data i.e. task details and time taken on job cards. Communication & Accountability Improve on process accountability through F2F discussions Ensure effective communication Participate in conflict resolution. Escalate chronic issues that require urgent attention Continual Improvement Initiatives Support PaTaMu, CI, ERM and 6K, initiatives and objectives Offer support and training to AM team members Continually generate improvement ideas and actively participate in CI projects. Improve operational efficiencies through PaTaMu Identify process challenges & use PDCA to address bottlenecks. Support activities around Unga’s culture code – FIRST. Safety Health and Environment (SHE) & Food Safety Support SHE and GMP/FSMS initiatives and objectives in the department. Identify and report all quality and food safety issues during daily operations. Participate in the planned workplace safety trainings Ensure adherence and compliance to safety requirements Job Requirements Minimum Requirements BSc Mechanical Engineering or Diploma in Mechanical Engineering Knowledge of preventive maintenance, mechanical installations, welding and fabrication Minimum 3 years’ experience in a busy manufacturing company Competent in troubleshooting, problem solving, team building, planning and decision making Excellent written and verbal communication skills Excellent organizational skills Key Attributes/ Competencies Attention to detail Ability to work under pressure with minimal supervision Excellent communication and presentation skills Ability to maintain sensitive and confidential business information. Don't Keep Share!: WhatsApp Tweet

9 days ago

Submit Cvs – New Recruitment At Bridge Talent Management

Bridge Talent Management

Kenya, kenya

Full-Time

One HR information system to manage your employees’ entire employment lifecycle. Build an incredible workplace and grow your business with our all-in-one platform. Administrator/Receptionist Job Purpose Our client, a growing floriculture business, is seeking an Administrator & Receptionist that will be responsible for the smooth day-to-day running of the Nairobi office, providing professional front-office support while coordinating general administration, office supplies, documentation, communication, and operational support. The role requires a highly organised, presentable, and proactive individual who can effectively coordinate multiple office activities and serve as the first point of contact for clients, suppliers, visitors, and other stakeholders. Key Responsibilities Manage the day-to-day administration and smooth running of the Nairobi office. Receive and professionally attend to visitors, clients, suppliers, and other stakeholders. Manage incoming calls, emails, correspondence, and general office communication. Coordinate office supplies, stationery, kitchen requirements, and other administrative needs. Maintain proper physical and digital filing of invoices, permits, correspondence, and other company documents. Support the Operations team with order documentation, export records, schedules, and other administrative requirements. Coordinate meetings, appointments, boardroom arrangements, and visits by international buyers and suppliers. Liaise with suppliers and service providers on office-related requirements and follow up on deliveries and services. Maintain accurate office records and ensure documents are readily accessible when required. Support coordination between the Nairobi office, farm, and other internal teams. Assist with basic administrative and operational reporting as required. Ensure the office remains organised, professional, and adequately equipped for daily operations. Perform any other administrative duties assigned by management. Requirements & Qualifications Diploma or Degree in Office Administration, Secretarial Studies, Business Administration, Public Relations, or a related field. Minimum 3 years’ experience in administration, reception, or office coordination. Experience in a flower farm, agricultural, logistics, export, or related environment will be an added advantage. Proficiency in Microsoft Word, Excel, Outlook/email, and other office applications. Excellent communication and telephone etiquette. Strong organisational and record-keeping skills. Professional, presentable, and customer-focused. Ability to multitask, work independently, and manage a busy office environment. High level of professionalism, confidentiality, and attention to detail. Operations Assistant – Floriculture Key Responsibilities Support the Operations Manager with day-to-day logistics and export activities. Deliver, collect, verify, and process export documentation at JKIA, customs offices, airlines, banks, and other relevant locations. Travel to the farm when required to verify packing sheets, dispatch documentation, and resolve operational discrepancies. Track and update flight details, Airway Bills (AWBs), KEPHIS certificates, and other export documentation. Support coordination of flower dispatches from the farm to the airport. Assist in monitoring cold-chain processes and verify temperature records during transit. Follow up with airlines, clearing agents, transporters, and other logistics partners as directed. Maintain accurate records of operational activities, shipments, and documentation. Handle operational errands and urgent deliveries using company vehicles or motorcycles. Escalate delays, documentation issues, or other operational challenges to the Operations Manager promptly. Perform other operational duties as assigned by management. Requirements & Qualifications Diploma or Certificate in Logistics, Supply Chain, Clearing & Forwarding, Agriculture, or a related field. At least 3 years of experience in logistics, flower farm operations, air freight, perishables, or a related operational environment. Previous experience supporting export or airport cargo operations is an added advantage. Valid Kenyan motorcycle riding licence is mandatory. Valid Kenyan driving licence is an added advantage. Good knowledge of Nairobi, JKIA, and surrounding areas. Good understanding of documentation and record-keeping. Strong attention to detail and ability to track multiple activities accurately. Ability to work under pressure and respond quickly to operational needs. Willingness to travel frequently between the office, farm, and airport. Core Competencies Strong coordination and follow-through Attention to detail and accuracy Proactive and hands-on approach Good communication and interpersonal skills Ability to work independently with minimal supervision Reliability and accountability Ability to work in a fast-paced operational environment Finance and Accounts Manager Key Responsibilities Manage the full accounting function, including Accounts Receivable, Accounts Payable, General Ledger, reconciliations, and financial records. Prepare and issue invoices to export clients and manage receivables from growers and international customers. Manage supplier accounts, payments, reconciliations, and related financial documentation. Monitor cash flow, prepare cash flow forecasts, and ensure adequate funds are available for operational requirements. Reconcile air freight, clearing, forwarding, logistics, and other export-related costs and monitor cost efficiency. Manage payroll processing, including payments for casual and other employees. Prepare monthly management accounts, financial reports, budgets, and variance analysis. Ensure compliance with KRA requirements, including VAT, withholding tax, PAYE, and other applicable statutory obligations. Maintain accurate records for export transactions and ensure compliance with relevant tax and financial regulations. Coordinate internal and external audits and ensure all required financial documentation is readily available. Work closely with the Farm, Operations, Procurement, and Management teams to ensure effective financial planning and control. Provide financial insights and recommendations to management to support business decisions and cost management. Requirements & Qualifications Bachelor’s degree in Accounting, Finance, Commerce, or a related field. CPA (K) qualification is mandatory. Minimum 4 years’ experience in finance and accounting, preferably within the flower export, floriculture, air cargo, or export trading industry. Proven experience handling export invoicing, receivables, payables, cash flow, and general ledger functions. Strong knowledge of KRA taxation and statutory compliance. Experience managing supplier and international client accounts. Proficiency in accounting systems such as QuickBooks, Sage, or similar platforms. Advanced Microsoft Excel skills with strong analytical and reporting capabilities. Core Competencies Strong financial management and accounting skills. High attention to detail and accuracy. Strong understanding of export finance and compliance. Excellent analytical and problem-solving abilities. High integrity and confidentiality. Strong organisational and stakeholder management skills. Ability to work independently and meet strict deadlines. Commercially aware and proactive approach to financial control. Operations Manager – Floriculture Key Responsibilities Export Planning & Forecasting Work closely with the Farm Manager to obtain projected flower production and export volumes. Develop export forecasts based on farm production, buyer requirements, orders, and market demand. Understand buyer requirements and translate them into practical production and export plans. Monitor available flower volumes, quality, specifications, and readiness for export. Maintain regular communication with international buyers following communication and direction from the COO. Coordinate closely with the farm to ensure production plans are aligned with confirmed and anticipated orders. Logistics & Export Operations Manage end-to-end logistics of flowers from the farm to the airport and onward to international destinations. Coordinate clearing, forwarding, transportation, cold-chain logistics, and airport cargo handling. Work closely with airlines, cargo handlers, clearing agents, transporters, and other logistics partners to ensure timely dispatch. Monitor airline schedules, cargo capacity, flight changes, and potential disruptions that may affect exports. Ensure flowers are handled and transported within the required timelines and conditions. Identify and resolve logistical challenges that may affect export schedules or product quality. Airport Cargo & Export Documentation Coordinate flower deliveries and cargo operations at Jomo Kenyatta International Airport (JKIA). Manage and verify export documentation, including Airway Bills (AWBs) and related shipping documentation. Ensure export documentation is accurate, complete, and available within required timelines. Liaise with clearing and forwarding agents and relevant airport stakeholders. Ensure compliance with applicable export, customs, cargo handling, and aviation requirements. Maintain proper records of shipments, documentation, and export transactions. Farm & Operational Coordination Maintain close visibility of activities at the farm and ensure operational issues affecting exports are identified early. Coordinate with the Farm Manager on production, harvesting, packing, dispatch readiness, and projected export volumes. Monitor the availability of flowers against buyer orders and export forecasts. Coordinate operational purchases and requirements with the relevant teams. Ensure timely communication between the farm, Nairobi office, logistics partners, and management. Conduct regular farm visits to monitor operations and resolve emerging issues. Stakeholder & Buyer Coordination Maintain professional relationships with international buyers, logistics partners, clearing agents, airlines, and other operational stakeholders. Follow up on buyer requirements and ensure they are communicated accurately to the relevant teams. Coordinate with Finance and Accounts on payments, logistics costs, purchases, and other operational requirements. Work closely with the COO and Managing Director on operational priorities and export planning. Provide management with regular updates on production, export volumes, shipments, logistics challenges, and operational performance. Office & Administrative Operations Oversee the smooth day-to-day running of the Nairobi office from an operational perspective. Maintain accurate operational records, shipment files, buyer information, forecasts, and logistics documentation. Coordinate internal communication between the Nairobi office and farm. Support basic employee coordination and ensure operational teams have the resources required to perform effectively. Assist management with operational reporting and other duties as assigned. Requirements & Qualifications Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, Agribusiness, or a related field. Minimum 5 years of relevant experience in floriculture, flower exports, logistics, supply chain, or agricultural export operations. Proven experience coordinating flower exports and airport cargo operations. Good understanding of cold-chain logistics and perishable goods handling. Experience working with international buyers, airlines, clearing agents, freight forwarders, and logistics providers. Strong knowledge of export documentation, including Airway Bills and customs/clearing documentation. Good understanding of the Kenyan flower export ecosystem and relevant regulatory requirements. Strong forecasting, planning, coordination, and problem-solving skills. Excellent communication and stakeholder management abilities. Ability to work under tight timelines and manage time-sensitive export operations. Willingness to travel regularly between the Nairobi office, farm, airport, and other operational locations. Core Competencies Strong operations and logistics management Export planning and forecasting Floriculture and perishable goods knowledge Buyer and stakeholder relationship management Strong attention to detail and documentation Problem-solving and decision-making Excellent communication and coordination Ability to work under pressure and meet strict deadlines Proactive and hands-on approach to operations High level of integrity, accountability, and professionalism Don't Keep Share!: WhatsApp Tweet

15 days ago

Submit Cvs – New Recruitment At Central Bank Of Kenya

Central Bank of Kenya

Kenya, kenya

Full-Time

The Central Bank of Kenya is a public institution established under Article 231 of the Constitution of Kenya, 2010. The Bank is responsible for formulating monetary policy to achieve and maintain price stability and issuing currency. Pursuant to the CBK Act, the Central Bank promotes financial stability through regulation, supervision and licensing of fin Senior Manager, IT Infrastructure Key Responsibilities Strategic Network & Connectivity Leadership: Direct the design, implementation, lifecycle management, and resilience of enterprise networks across HQ, DR sites, and branches, ensuring redundancy for mission-critical core banking systems. Data Centre Operations & Facilities: Oversee Data Centre facility design, scalability, and 100% availability; manage critical environmental and power systems (generators, UPS, HVAC, fire suppression) in coordination with Facilities; and enforce health, safety, and access compliance. Infrastructure Transformation & Projects: Lead large-scale enterprise infrastructure transformations, including data centre refreshes, WAN optimization, cloud integration, and emerging technology adoption. Security, Risk & Governance: Partner with cybersecurity teams to govern network security architecture, enforce DR/BCP readiness, ensure regulatory compliance, and support internal/external audit remediations. Vendor & Team Management: Lead and mentor multi-disciplinary teams, establish performance goals, and manage OEM/vendor relationships, contracts, and SLAs to guarantee service accountability. Qualifications Bachelor’s Degree in Computer Science, Information Technology, Computer Engineering, Telecommunications, or a closely related field. Mandatory Professional Certifications: Advanced networking (Cisco CCNP/CCIE or equivalent), next-generation firewall/security technologies (Cisco, Fortinet, Check Point, Palo Alto), PKI/Identity Management, Application Delivery/Load Balancing, Virtualization/Storage, and Disaster Recovery/BCM (ISO 27031, ISO 22301). Added Advantages: Certifications in ITIL/ISO 20000, Data Centre management/design (e.g., CDCP/CDCS), executive leadership, and operational experience supporting high-availability financial/payment platforms. Experience & Technical Competencies Minimum of 10 years of progressive experience in enterprise IT infrastructure and network management within a large-scale regulated financial institution or mission-critical environment, including at least 5 years in a senior leadership role. Extensive hands-on and management background in 247 Data Centre and network operations (LAN/WAN/MPLS/SD-WAN, BGP, security, load balancing, storage, and virtualization). Transformation Track Record: Verifiable leadership of at least two major enterprise-scale transformation programmes (one Data Centre transformation and one enterprise network transformation covering design, procurement, implementation, commissioning, and operational transition). Demonstrated expertise in major-incident leadership, capacity planning, OEM/SLA governance, and audit compliance. Principal Internet Banking Officer Job Summary The role holder actively manages and executes implementation tasks for Digital Channels within Core Banking-Digital Channels. Responsible for ensuring that all digital channel transactions are processed and settled accurately and in a timely manner, the specialist resolves customer issues while maintaining strict compliance with regulatory frameworks, policies, and operational procedures. Key Responsibilities Environment Management: Install, configure, upgrade, and tune digital channels application environments to ensure optimal performance and system reliability. System Integration & Development: Oversee development and integration efforts between digital channels, Enterprise Service Bus (ESB), payment gateways (SWIFT, RTGS, M-PESA), and third-party systems. Security & Administration: Implement and maintain robust application security and administrative controls across all digital platforms. Vendor Support & Reporting: Interface directly with Temenos Corporation for technical support, coordinate Business/MIS report extractions, and distribute data to business units and data warehouses. Documentation & Compliance: Ensure all system changes, workflows, and configurations are thoroughly documented to a professional standard and aligned with regulatory requirements. Qualifications Bachelor’s Degree in Computer Science, Business, or a related field. Added advantage: Formal training in Internet Banking, Core Banking Platforms, Payment Systems, or Artificial Intelligence. Experience & Technical Competencies Minimum of 6 years of work experience within the financial sector, focusing on digital channels, payment systems, product development, and service excellence. Sound knowledge of the Banking Act and regulatory frameworks governing the financial services industry. Strong technical understanding of containerization and microservices technologies, including Red Hat OpenShift, Kubernetes, microservices, web services, and SWIFT/RTGS payment system protocols. Head of AI and Automation Job Summary The role holder provides strategic leadership for CBK’s Artificial Intelligence, Machine Learning, and Intelligent Automation initiatives. Responsible for overseeing the development and deployment of AI models, advanced analytics, and reporting automation, the leader drives strategic use cases to enhance operational efficiency, optimize decision-making, and govern model risk management across the Bank. Key Responsibilities Strategic Leadership & Delivery: Lead the AI and Automations pillarencompassing Data Science, MLOps, and Intelligent Automationwhile executing use cases aligned with Implementation Matrix priorities and managing associated research/development budgets. AI Governance & Compliance: Establish robust AI governance frameworks, model risk management practices, and ethical AI principles. Ensure all solutions meet strict regulatory, ethical, and technical standards, incorporating international frameworks like ISO 42001, NIST, or the EU AI Act. Innovation & Lifecycle Management: Lead the development of AI proofs-of-concept (POCs) and oversee their transition to secure production environments, managing the full AI lifecycle (monitoring, retraining, and optimization). Ecosystem & Partnerships: Build strategic partnerships with universities, research institutions, and technology vendors, representing the Centralized Data Office in external engagements and fostering a culture of responsible experimentation. Qualifications Bachelor’s and Master’s Degrees in a quantitative or technical field (e.g., Computer Science, Data Science, Artificial Intelligence, Machine Learning, Engineering, Mathematics, Statistics, or Information Systems). PhD in Artificial Intelligence, Machine Learning, Data Science, Intelligent Automation, or a related discipline is an added advantage. Experience & Technical Competencies General Experience: Minimum of 10 years in AI, Machine Learning, Data Science, and Intelligent Automation, including at least 5 years leading enterprise solution delivery and 3 years managing multi-disciplinary technical teams within highly regulated environments (financial services, central banking, telecom, or government). Technical Expertise: Deep knowledge of classic AI, Deep Learning, NLP, Large Language Models (LLMs), Generative AI, AI Agents, RAG, and intelligent automation platforms (RPA, Power Automate, UiPath). Architecture & Cloud: Hands-on experience designing enterprise AI architectures, integrating APIs and cloud-based AI platforms (Azure AI/OpenAI, Databricks, AWS, Google AI), and implementing controls for model explainability, security, and PII compliance. Senior Business Analyst, Core Banking Job Summary The role holder provides high-level support for Core Banking Systems (such as Infinity and Financial Market Systems), holding ultimate responsibility for application-layer performance tuning, development, maintenance, report generation, and successful backup execution. The Senior Business Analyst bridges business operations and technical teams to streamline processes, eliminate paperwork, and optimize system performance. Key Responsibilities Process Automation & Optimization: Evaluate business processes, collaborate with business champions to eliminate non-value-added steps, translate solution requirements for technical teams, and develop optimization strategies. System Development & Integration: Oversee development and integration aspects between Core Banking Systems and third-party platforms, evaluate new product features, and manage vendor technical support. Reporting & Documentation: Coordinate the extraction and distribution of Business/MIS reports to relevant third-party systems (like Data Warehouses) and business units while maintaining rigorous system change documentation. Upgrade & Change Management: Liaise with change management and business sponsors to schedule software upgrades, patch releases, and software deployments into the production environment. Business Engagement & Strategy: Support business requirement gathering, analysis, planning, and implementation, while identifying emerging technologies and developing business cases and proofs-of-concept. Qualifications Bachelor’s Degree in Computer Science or a related field. Added advantage: Formal training in Core Banking platforms, Internet Banking, Payment Systems, or Artificial Intelligence. Experience & Technical Competencies Minimum of 5 years of experience in a T24/Infinity/Financial Systems production support environment as an administrator or consultant. At least 5 years of hands-on experience in UNIX system administration specifically tailored to IBM AIX. At least 3 years of experience administering IBM WMQ and IBM WebSphere. At least 3 years of experience in Oracle Database Administration. Senior Manager, IT Strategy & Projects Job Summary The Senior Manager – IT Strategy & Projects directs, coordinates, implements, and executes complex IT programs within the IT Program Management Office, ensuring alignment with the Bank’s overarching strategy and goals. Working alongside the Head of IT Governance, Enterprise Architecture and Projects, the role holder consolidates the IT Strategic Plan, provides leadership to project managers, and champions robust project management standards across all business units. Key Responsibilities Strategy Formulation & Planning: Collaborate with business and IT stakeholders to shape strategic direction, coordinate the IT Department roadmap, and consolidate regular progress reports on the IT Strategic Plan. Program & Project Execution: Oversee the end-to-end delivery of IT programs and projects on time, within scope, and on budget, utilizing standardized project management frameworks to manage scope changes, schedules, and costs. Resource & Vendor Coordination: Manage internal resources, project allocations, and third-party vendor relationships to ensure flawless execution, comprehensive documentation, and optimal stakeholder engagement. Risk, Quality & Compliance Management: Coordinate risk mitigation strategies, manage project performance metrics, oversee quality assurance testing, and ensure audit teams are properly engaged throughout project lifecycles. Team Leadership & Onboarding: Provide leadership to direct reportsincluding Senior Project Managers and Project Managerswhile guiding new staff onboarding and enforcing rigorous operational procedures. Qualifications Bachelor’s Degree in Computer Science, Engineering, or a related field. Mandatory certification in IT Program and Project Management frameworks such as MSP, Prince II, PMBOK, or an equivalent recognized standard. Experience & Technical Competencies Minimum of 10 years of IT project management experience in a complex, large-scale environment, with at least 3 years in a senior leadership or management role within central banking, financial services, government, telecommunications, or regulatory institutions. Proven track record in IT project portfolio management, strategy formulation, budgeting, and industry-standard delivery approaches (including Agile methodologies). Exceptional stakeholder management, conflict resolution, negotiation, and people management skills, paired with a solid technical background in project tracking and reporting tools. Principal Analyst, Cyber Security Infrastructure Job Summary Serving as a technical security lead, the role holder is responsible for the administration, operations, maintenance, and optimization of cybersecurity technologies to achieve 99.999% service availability. The Principal Analyst drives cybersecurity posture improvements, mentors junior staff, and ensures operational excellence across security infrastructure. Key Responsibilities Strategic & Operational Alignment: Contribute to the overall achievement of the Bank’s strategic objectives by implementing cybersecurity policies, baselines, standards, and processes to mitigate cyber risks. Infrastructure Management & Uptime: Maintain cybersecurity tools and services to guarantee 99.999% uptime, manage deployments, upgrades, incident resolution, and execute patching and vulnerability management programs. Technical Troubleshooting & Support: Coordinate Level 2 and Level 3 troubleshooting activities, handle change management and documentation, enforce KPIs and SLAs, and provide seamless support to staff and external partners. Audit & Metric Reporting: Support internal and external audit remediation activities, maintain control adequacy, and deliver periodic reporting on cybersecurity metrics and KPIs. Team Leadership & Mentorship: Mentor junior team members to drive operational excellence, efficiency, and professional growth within the cybersecurity operations unit. Qualifications Bachelor’s Degree in Electrical Engineering, Computer Science, Information Technology, or a related technical field. Network Security Certification: Mandatory holding such as Cisco Certified Network Professional (CCNP) Security, CCIE Security, Check Point Certified Security Administrator (CCSA), or Check Point Certified Security Expert (CCSE). Information Security Certification: At least one globally recognized credential such as CISSP, CHFI, CISM, CISA, OSCP, or CEH. Added Advantage: Professional certification in project management. Experience & Technical Competencies Minimum of 5 years of hands-on experience working with information security technologies and controls, including IDS, firewalls, VPN administration, content filters, security scanning tools, antivirus, encryption, penetration testing, and vulnerability assessments. Proven background in IT networks, systems administration, or user support focused on implementing and administering cybersecurity solutions. Advanced working knowledge of endpoint and network security solutions, databases, web applications, big data, cloud/virtualization environments, and microservices technologies. Analyst, IT Planning & Governance Job Summary The role holder is responsible for coordinating and managing vendor contracts, overseeing vendor performance management, and supporting the budgeting, monitoring, and reporting of both Capital Expenditure (CAPEX) and Operating Expenditure (OPEX) for IT and business solutions. The analyst ensures effective vendor relationships, strict compliance with contractual obligations, and the alignment of expenditures with strategic and operational goals. Key Responsibilities Vendor Contracts Management: Support the drafting, review, and administration of vendor contracts; maintain a centralized contract repository ensuring timely renewals and milestone tracking; and ensure all engagements adhere to organizational policies and risk frameworks. Vendor Performance Management: Monitor and evaluate vendor performance against SLAs and KPIs, prepare periodic performance reports, facilitate review meetings, and manage vendor risk assessments and corrective action plans. Budgeting & Financial Monitoring: Support the preparation of annual IT budgets, track actual spend against budget allocations, highlight variances with recommended corrections, and provide financial forecasts for cost optimization. Reporting & Compliance: Generate regular dashboards on contract status and budget utilization, ensure adherence to internal procurement guidelines and external regulations, and support internal/external audit activities. Qualifications Bachelor’s Degree in Business, Finance, Procurement, Information Technology, or a related field. Mandatory requirement: Must be currently pursuing or possess certification in ITIL, COBIT, Chartered Institute of Procurement and Supply (CIPS), or Project Management. Experience & Technical Competencies At least 3 years of experience in IT Governance and Service Management functions, focusing on vendor management, contract administration, or financial monitoring. Solid familiarity with IT service delivery, budgeting processes, procurement guidelines, and accounting functions (considered an added advantage). Proficient in enterprise software (Oracle, SAP, or Navision) and highly skilled in Microsoft Excel and Word for data analysis and reporting Senior Manager, IT Planning & Governance Job Summary The role holder guides the IT Department through effective IT strategic development, aligning initiatives with budgets, and fostering strong partnerships with IT suppliers. The Senior Manager spearheads techno-financial efficiency by managing financial spend governance, vendor readiness for digital transformation, and leading a team of professionals to advance the Bank’s technological infrastructure, systems, and cyber security governance. Key Responsibilities IT Planning & Strategy: Collaborate with IT leadership to create and execute IT strategies aligned with overall CBK objectives, establishing short- and long-term operating procedures and tracking progress against the technology vision. Financial Planning & Governance: Coordinate comprehensive multi-stakeholder technology budgets (Capex and Opex), oversee budget utilization, plan financial governance sessions, and manage end-to-end spending approvals in compliance with contracts and SLAs. Vendor & Partner Performance Management: Develop and embed a Partner Governance Framework, establish periodic supplier evaluations and annual business reviews, track SLA compliance, and continuously align support contracts with future roadmap technologies. Leadership & Talent Management: Lead, mentor, and develop a multi-disciplinary team through structured feedback, goal setting, optimal organizational structuring, and process automation. Risk, Audit & Compliance: Drive IT audits to ensure compliance with technological best practices and regulations, minimize operational/cybersecurity risks, and monitor KPIs via IT Service Management frameworks (ISO 20000). Qualifications Bachelor’s Degree in Engineering, Information Technology, Financial Management, or a related discipline (Master’s degree is an added advantage). Mandatory professional certification: CGEIT, COBIT, CISM, ITIL, PMP, or an equivalent recognized certification. Additional certifications in IT, Financial Management, Procurement, or Contract Management represent an added advantage. Experience & Technical Competencies Minimum of 10 years of relevant working experience in IT Planning and Partner Governance in a complex environment, including at least 3 years in a senior leadership or management role within central banking, financial services, government, telecommunications, or regulatory institutions. Advanced financial knowledge, business acumen, and a strong background in IT budgeting processes, contract management, IT infrastructure design, and project management methodologies. Exceptional stakeholder management, conflict resolution, analytical, and presentation skills, coupled with a solid understanding of ITIL processes. Senior Manager, Enterprise Architecture Job Summary The role holder shapes the Bank’s technology vision, strategy, ad enterprise architecture to ensure operational efficiency, security, and long-term alignment with business and national objectives. The Senior Manager leads the design of enterprise-wide IT architecture across business, application, data, technology, and security domains, guiding digital transformation initiatives and overseeing the evolution of IT assets. Key Responsibilities Enterprise Architecture Practice: Establish, implement, and maintain a robust Enterprise Architecture (EA) practice and institutionalize standards, frameworks, policies, and guidelines across business, application, information, and technology domains. Strategic Leadership & Domain Integration: Provide strategic direction for business, application, information, technology, and security architecture (incorporating Enterprise Security Architecture and proactive risk/audit mitigation). Solution Design & Oversight: Direct end-to-end technology solutions acquisition and high-level solution designs for major projects, ensuring seamless integration with government agencies, financial institutions, and stakeholders. Audits, Risk & Compliance: Lead IT audits, enforce technological best practices, reduce operational, cybersecurity, and business continuity risks through prudent controls, and track KPIs via ISO 20000 frameworks. Talent & Performance Management: Manage, recruit, mentor, and coach a team of IT professionals (enterprise architects, solution architects, and consultants), ensuring an optimal organizational structure and high service management standards. Qualifications Bachelor’s Degree in Computer Science, Engineering, Business, Information Technology, or a related discipline (Master’s or post-graduate qualification is an added advantage). Mandatory professional certification: TOGAF Enterprise Architecture Practitioner, Zachman Certified Enterprise Architect, or an equivalent vendor-neutral architecture certification. Additional advantages: Certifications in cloud architecture, security architecture, IT governance, or project management. Experience & Technical Competencies Minimum of 10 years of experience working with large organizations on a similar scope, including at least 3 years in a senior leadership position managing enterprise architects and solution architects. Demonstrated banking (or equivalent) enterprise architecture experience, with deep technical competency in solution design and high-level design creation for major projects. Extensive exposure across application and business architecture domains such as banking, telecommunications, or retail. Database Administrator Job Summary The Database Administrator oversees the full lifecycle of the Bank’s data platformsincluding Oracle, SQL Server, MySQL, PostgreSQL, MongoDB, Big Data, and Data Lakes. The role holder is responsible for database installation, configuration, health monitoring, performance tuning, access security, and backup/recovery strategies, working closely with application developers, IT operations, and business teams to ensure operational efficiency, data integrity, and regulatory compliance. Key Responsibilities Architecture & Implementation: Define database physical structures, security specifications, and data modeling requirements; install new or revised systems; create database objects; and support data loads and migrations. Performance Tuning & Maintenance: Monitor and optimize database performance through parameter adjustments, indexing, and tuning; implement new releases, patches, and upgrades; and design archiving and backup/recovery strategies. Security & Compliance: Implement and enforce rigorous database security, access controls, PII data protection, and standardized naming conventions while ensuring adherence to organizational policies. Backup & Recovery Management: Manage on-site backups, restoration, and recovery processes in coordination with off-site teams using platforms like RMAN and Commvault. Collaboration & User Support: Partner with Data Architects and development teams to ensure efficient code interaction, assist in business case development, and provide end-user training and stakeholder assistance. Qualifications Bachelor’s Degree in Computer Science, Information Technology, or a related discipline. Mandatory certification: Oracle Certified Professional (OCP) or its equivalent. Strongly recommended added certifications: MS SQL, MySQL, Postgres, MongoDB, and Operating System (Unix/Linux/Windows) certifications. Advanced knowledge of Database Security, PII Controls, and engineered systems like Exadata. Experience & Technical Competencies Minimum of 5 years of hands-on experience as a Database Administrator administering Oracle, MS SQL, and open-source databases in mixed OS environments (Unix, Linux, Windows). Advanced Oracle DBA expertise in high-availability setups, including Real Application Clusters (RAC), Data Guard, and multitenant architectures. Extensive proficiency in RMAN backup/restore procedures, Commvault backup technology, database performance tuning, and cloud migration strategies. Analyst, Cyber Security Infrastructure Job Summary The role holder serves as the first line of support for cyber-related issues, working within the Cyber Security Operations Section to implement and maintain security policies, manage day-to-day cybersecurity infrastructure, and ensure 99.999% system availability. The analyst provides remediation, ensures technical vulnerability compliance, and supports security controls designed to protect the Bank. Key Responsibilities Strategic Alignment: Contribute to the overall performance of the cybersecurity function and the achievement of the Bank’s strategic objectives. Security Operations & Configuration: Configure, manage, and upgrade firewalls, IDS, IPS, NAC, encryption tools, content filters, antivirus solutions, and logging systems. Policy Enforcement & Compliance: Assist in implementing information security policies, standards, procedures, and baselines while ensuring existing products comply with industry frameworks like ISO 27001 and PCI. Incident Troubleshooting & Support: Act as the first line of support for Level 1 and Level 2 issues impacting cyber security operations, troubleshooting and remediating technical vulnerabilities. Vulnerability & Change Management: Assist in coordinating patch and vulnerability management programs, supporting system custodians with security control implementations, and documenting operational changes and procedures. Qualifications Bachelor’s Degree in Electrical Engineering, Computer Science, Information Technology, or a related field. Relevant certifications in information security or networking, such as CCNA, CCNP-Security, CEH, CISA, CISM, or operating system certifications in Microsoft Windows and Linux/Unix. Experience & Technical Competencies At least 3 years of experience in IT user support, IT networks, network protocols (TCP/IP, Syslog, DNS, NetFlow), and administering Microsoft Windows and Linux/Unix operating systems. Working knowledge of programming/scripting (shell, Python) and web technologies (HTML, JavaScript, PHP) represents an added advantage. DM, Database Administration Role Summary The role holder is directly responsible for the strategic management, optimal performance, security, and availability of databases within the Bank. Overseeing the full lifecycle of databasesincluding installation, configuration, maintenance, and upgrades across platforms such as Oracle, SQL Server, MySQL, PostgreSQL, MongoDB, Big Data, and Data Lakesthe Deputy Manager ensures high system health, performance tuning, robust security access, and resilient backup/recovery strategies. Key Responsibilities Team Leadership & Technical Direction: Supervise Database Administration Analysts, act as a Technical Lead to enforce best practices and standards, champion modern data management techniques, and lead the automation of patch deployments using Shell Scripting, PowerShell, Ansible, or Terraform. System Design & Implementation: Collaborate with infrastructure, application, and cybersecurity teams to design and deploy systems aligned with the Bank’s objectives, executing tactical service improvements, upgrades, and patching. Business Continuity & Disaster Recovery: Develop BCP strategies for core databases, ensuring continuous real-time replication to the DR site and rigorously testing business continuity plans. Security & Compliance: Implement rigorous security measures including access controls, encryption, and PII controls; lead regular security audits; and maintain ISO 20000 & 27001 documentation alongside Standard Operating Procedures (SOPs). Performance Tuning & Maintenance: Monitor and optimize database performance via query tuning and indexing, perform routine maintenance and troubleshooting, and maintain vendor relationships and contract alignment. Qualifications Bachelor’s Degree in Computer Science or a related discipline. Mandatory certification: Oracle Professional Certification (OCP). Strongly recommended certifications: MS SQL, MySQL, Postgres, and MongoDB. Added advantages: Oracle Cloud Technologies (OCI) certification/migrations, OS certification (Unix, Linux, AIX), and working knowledge of Commvault backup technology. Advanced knowledge of Database Security and PII Controls Implementation. Experience & Technical Competencies At least 8 years of in-speed, in-depth experience managing Oracle, SQL Server, MySQL, and open-source databases (PostgreSQL, MongoDB) in a high-workload environment utilizing mixed operating systems (Windows, Linux, UNIX), microservices, and virtualization/VMware platforms. Advanced Oracle DBA skills including High Availability setups (RAC, Data Guard), multitenant architecture administration, Exadata engineered systems, and RMAN backup/restore procedures. Proven expertise in database performance tuning, cloud migrations, database monitoring (Enterprise Manager, Splunk ITSI), and project management for database upgrades and implementations. Don't Keep Share!: WhatsApp Tweet

15 days ago

Submit Cvs – New Recruitment At Caritas Mfb

Caritas MFB

Kenya, kenya

Full-Time

Caritas Microfinance Bank is a licensed microfinance bank regulated by Central Bank of Kenya. Caritas MFB offers a full range of innovative and customized financial services with a special focus on the unbanked and underbanked. Its headquarters are located in the Nairobi CBD. Caritas MFB was formed to provide affordable, innovative and customized financia Relationship Managers – Institutional Banking JOB PURPOSE The purpose of the role will be responsible for design, development, sales and business development of product propositions and platforms that deliver holistic solutions to Caritas Microfinance Bank customers and the church ecosystem within the assigned religious sector in Institutional Banking. The role holder shall also be responsible for managing the performance of the products throughout the life cycle ensuring that customers value and ROI are optimized. KEY RESPONSIBILITIES Establish and maintain a strong customer focus approach both with internal and external customers. Ensure participation in relevant forums with key partners/customers Facilitate and develop sound relationships with the internal channels such as Marketing units and other Head Office departments. Proactively engage customers to establish service levels and initiate constant improvement. Provide regular and honest feedback to agents and clients. Ensure that sub-ordinates maintain a good rapport with all customers in a professional manner. Prospecting for and acquiring new customers within assigned market segments Providing daily and weekly results assessments of staff’s productivity Entrench measurable and meaningful customer service standards and practices Monitor credit facilities and deposits to keep PAR on all loan portfolios below target levels and ensure that renewals, extensions, and cancellations are initiated and processed before the expiry date. Ensure an effective call program is maintained on all assigned customers and prospects. Inspire and foster team commitment, develop the ability and skills of the team and manage performance to deliver exceptional level of Organization objectives and goals. Keep customers constantly informed on the progress of their applications and drive this culture throughout the team Identify and address any fraud related activities and ensure risk exposure is minimized. Conduct a needs analysis to identify customer needs effectively when opening new accounts or giving product advice. Complete disclosure to the customers in terms of accreditation, repayments, service fees, and commissions. Proactively assess the review process of existing facilities, ensure a consistent thorough and timely evaluation of all existing facilities. Cross – selling of all bank services and marketing for new business. Collection of market intelligence information, local competition, products, and levels of service. Maintain good quality loan books by ensuring arrears on normal and watch category accounts are collected promptly. Maintain a database of all clients in the marketing office portfolios. Training of new and existing clients on the Bank’s products. Develop a rapport with potential clients and be able to close sales and contracts in lending and bank business acquisition. To perform any other duty as assigned in line with the Organizational goals and objectives. QUALIFICATION AND EXPERIENCE REQUIREMENTS Holder of bachelor’s degree in a business-related field. Thorough knowledge of MSME banking products and policies. AKIB banking certificates will be an added advantage 4 years’ experience in banking, 2 of which should be in Business development (Personal Banking/ customer relationship management. Knowledge of lending products and prudential guidelines. Ability to lead teams and deliver business results. Must be self-driven; possess excellent administrative, communication and interpersonal skills, strong organization, and negotiation skills Risk & Compliance Officer JOB PURPOSE To ensure that the Bank’s overall risk & compliance framework, specifically under internal processes and procedures, regulatory, statutory, KYC & AML guidelines is acceptable and there is full compliance to the same within the bank. To carry out risk assessments and advice on areas of improvement. KEY RESPONSIBILITIES Identify and assess the compliance risks associated with the bank’s current and proposed future business activities, including new products, new business relationships and any extension of operations or network on an international level Conduct Risk assessments and develop Key risk indicators for monitoring and reporting Maintain and update the bank Risk registers Stress testing of the various key risks facing the bank Conduct internal AML and KYC trainings as provided by CBK prudential guidelines. Carry out compliance review and Snap checks on compliance with banks internal procedures and policies Monitor implementation of Audit recommendation Review transactions to ensure that high Value transactions are identified and appropriately reported to the regulator Prepare and file the monthly, quarterly compliance reports to the CBK To perform any other duty as assigned in line with the organization goals and objective QUALIFICATION AND EXPERIENCE REQUIREMENTS University degree in Accounting, Commerce, Economics or Business Management/Administration or related business degree Certified Chartered Accountant/ Certified Public Accountant. Current member of Institute of Certified Public Accountants of Kenya (ICPAK) with a valid membership Certificate CISA (Certified Information Systems Auditor) and or CIA (Certified Internal Auditor) qualifications will be an added advantage 3 years’ experience in banking Relationship Officers – Micro Business JOB PURPOSE Provide financial and business solutions to micro customers including credit solutions, liability products and customer service. KEY RESPONSIBILITIES Driving customer recruitment for micro business customers. Leading in developing suitable products and services for micro in liaison with the branches, HOD Retail Banking and the Product Development team Delivery of exceptional performance through the micro business team. Proactive leading and directing the relationship teams accountable for the portfolio of micro business customers. Taking initiative in terms of business development activities and ensuring that quality business is retained, and high service standards are delivered by the team. Demonstrating an intimate knowledge of the market and the competitor to inform market penetration, growth, and retention. Making quick business decisions that balance risk, profitability and most importantly responsiveness to customer needs. Reviewing performance of assigned Relationship Officers and/or Branch Managers against micro business budgets for all assigned KPI targets. Continually monitoring and following up with respective micro business Relationship Officers and/or Branch Managers to ensure that the set Micro business targets are being achieved, and gaps adequately addressed. Conducting regular customer visits to enhance relationship development and customer maintenance, as well as growth of the business wallet. Monitoring and following up with micro business Relationship Managers/Officers and/or Branch Managers to ensure balanced growth of the micro business portfolio. Monitoring quality of the loan book advances by reviewing arrears, account excesses and irregular accounts, among others. Monitoring performance against set targets. Conducting customer engagement initiatives like financial literacy, coaching and mentorship QUALIFICATION AND EXPERIENCE REQUIREMENTS Holder of bachelor’s degree in a business-related field. Thorough knowledge of MSME banking product and policies. 3 years’ experience in banking Professional banking qualifications will be added advantage Knowledge of lending products and prudential guidelines. Ability to lead teams and deliver business results. Must be self-driven; possess excellent administrative, communication and interpersonal skills, strong organization, and negotiation skills. Relationship Officer – Consumer Business JOB PURPOSE The purpose of the role is to grow the consumer loan and liability book through retail customers, corporate schemes/partners, Government institutions, Developers, and other relevant partnerships. KEY RESPONSIBILITIES Drive sales budgets/targets through the branch sales team to ensure they are achieved. Establish and maintain a strong customer focus approach both with internal and external customers. Facilitate and develop sound relationships with the Employers, Government institutions, Insurance companies and other strategic partners. Enter key partnerships with key stakeholders in the consumer lending segment. Ensure participation in relevant forums with key partners/customers Facilitate and develop sound relationships with the internal channels such as Branch network, Marketing units and other Head Office departments. Proactively engage customers to establish service levels and initiate constant improvement. Provide regular and honest feedback to agents and clients. Ensure that sub-ordinates maintain a good rapport with all customers in a professional manner. Keep customers constantly informed on the progress of their applications and drive this culture throughout the team Adherence to the consumer lending product profile, Credit Policies, Legislation (KYC) & (AML). Identify and address any fraud related activities and ensure risk exposure is minimized. Conduct a needs analysis to identify customer needs effectively when opening new accounts or giving product advice. Complete disclosure to the customers in terms of accreditation, repayments, service fees, and commissions. Research of industries in which existing and potential clients operate, to identify and understand the contextual threats to those clients. Maintain a high quality-lending book, through prudent and effective management thereof. Proactively assess the review process of existing facilities, ensure a consistent thorough and timely evaluation of all existing facilities. Ensure that allocated work is processed within the set TAT, therefore meeting monthly targets. Provide weekly/monthly management information reports to all relevant stakeholders. To perform any other duty as assigned in line with the Organizational goals and objectives. QUALIFICATION AND EXPERIENCE REQUIREMENTS Holder of bachelor’s degree in a business-related field. Thorough knowledge of MSME banking product and policies. Minimum 3 year working experience in the same position AKIB banking certificates will be an added advantage 3 years’ experience in banking 2 of which should be in Business development (Personal Banking/Consumer lending) and customer relationship management. Knowledge of lending products and prudential guidelines. Ability to lead teams and deliver business results. Must be self-driven; possess excellent administrative, communication and interpersonal skills, strong organization, and negotiation skills. Relationship Officer – SBE JOB PURPOSE The Incumbent will reprt to the Relationship Manager – SBE and will be responsible for providing financial and business solutions to Small Business Enterprise customers including credit solutions, liability products, PAR and customer relationship management. KEY RESPONSIBILITIES Establish and maintain a strong customer focus approach both with internal and external customers. Ensure participation in relevant forums with key partners/customers Facilitate and develop sound relationships with the internal channels such as Branch network, Marketing units and other Head Office departments. Proactively engage customers to establish service levels and initiate constant improvement. Provide regular and honest feedback to agents and clients. Ensure that sub-ordinates maintain a good rapport with all customers in a professional manner. Keep customers constantly informed on the progress of their applications and drive this culture throughout the team Identify and address any fraud related activities and ensure risk exposure is minimized. Conduct a needs analysis to identify customer needs effectively when opening new accounts or giving product advice. Complete disclosure to the customers in terms of accreditation, repayments, service fees, and commissions. Research of industries in which existing and potential clients operate, to identify and understand the contextual threats to those clients. Maintain a high quality-lending book, through prudent and effective management thereof. Proactively assess the review process of existing facilities, ensure a consistent thorough and timely evaluation of all existing facilities. Ensure that allocated work is processed within the set TAT, therefore meeting monthly targets. providing financial and business solutions to Small Business Enterprise customers including credit solutions, liability products, PAR and customer relationship management. Developing new business opportunities by proactively marketing for Small BusinessEnterprise lending and deposit mobilization opportunities from both current and prospective clients Appraise, review, validate and process Small Business Enterprise customer applications in a timely manner To act as the relationship officer for all Small Business Enterprise customers and towork closely with the customers in the Branch to the mutual benefit of both the customers and the bank market for new business. Cross selling of all bank services and marketing for new business. Collection of market intelligence information, local competition, products, and levelsof service. Maintain a good quality loan book by ensuring arrears on normal and watch category accounts are collected promptly. Maintain a database of all Small Business Enterprise clients in the branch portfolio. Training of new and existing clients on the Bank’s products. Develop rapport with potential clients and be able to close sales and contracts inlending and bank business acquisition. To perform any other duty as assigned in line with the Organizational goals and objectives. QUALIFICATION AND EXPERIENCE REQUIREMENTS A university degree preferably in a business-related field. AKIB banking certificates will be an added advantage. 4 years’ experience in banking, 2 of which should be in Business development and customer relationship management. Solid analytical skills and experience in credit appraisal, handling and resolving customer requests and queries. Good understanding of prudential guidelines and KYC. Have strong communication and team building skills with ability to work with diverse teams. Resilient, Confident, anod self-motivated. Relationship Officer – Agribusiness JOB PURPOSE The Incumbent will report to the Relationship Manager – Agribusiness and will be responsible for developing new business opportunities by proactively marketing Agribusiness opportunities from current & prospective clients as well as acting as the main Relationship officer for all Agri Business customers. The main goal of the position is to continuously grow the Agribusiness Portfolio in the branch. KEY RESPONSIBILITIES Drive and Implement solutions for the Agribusiness branch portfolio based on the Bank’s strategy. Increase bank deposits for the Agribusiness portfolio and the bank. Drive the Agribusiness portfolio while fostering & growing relationships within the Agribusiness customer base. Drive to increase interest and non-interest income from Agribusiness banking. Agribusiness Customer based focus on increase of customer numbers, product and tariff development, channels, and Innovation. Conducting market intelligence and surveys in respect to competitor products and market trends. New Agribusiness product development Appraisal and evaluation of all new Agribusiness credit facilities generated from Branch staff and recommendation to credit department for approval. Ensure participation in relevant forums with key partners/customers. Proactively engage customers to establish service levels and initiate constant improvement. Provide regular and honest feedback to agents and clients. Ensure that sub-ordinates maintain a good rapport with all customers in a professional manner. Keep customers constantly informed on the progress of their applications and drive this culture throughout the team. Maintain a high quality-lending book, through prudent and effective management thereof. Ensure that allocated work is processed within the set TAT, therefore meeting monthly targets. Cross – selling of all bank services and marketing for new business. Collection of market intelligence information, local competition, products, and levelsof service. Maintain a good quality loan book by ensuring arrears on normal and watch category accounts are collected promptly. Training of new and existing clients on the Bank’s products. Develop rapport with potential clients and be able to close sales and contracts inlending and bank business acquisition. To perform any other duty as assigned in line with the Organizational goals and objectives. QUALIFICATION AND EXPERIENCE REQUIREMENTS A university degree preferably in a business-related field. AKIB banking certificates will be an added advantage. 3 years’ experience in banking, 2 of which should be in Business development and customer relationship management. Solid analytical skills and experience in credit appraisal, handling and resolving customer requests and queries. Good understanding of prudential guidelines and KYC. Have strong communication and team building skills with ability to work with diverse teams. Resilient, Confident, and self-motivated. Don't Keep Share!: WhatsApp Tweet

17 days ago