Location: Stellenbosch, Western Cape Work model: Hybrid (in-office Tuesday to Thursday) with flexi hours. Need to be able to legally work in SA to be considered. Salary: R35 000 - R55 000 CTC (depending on level of experience) Why you'd want to work here: Hybrid working with flexi hoursProvident fundKind, respectful peopleA structured studio with clear systemsGreat staff retention (lots of people leave and come back)Fast-paced, varied work across retail, commercial and consumer brandsAbout our client: Our client is an established retail marketing agency with over two decades behind it and a growing portfolio of commercial and consumer brands. The work is high volume, detail-heavy and deadline-driven, so they need someone who can bring calm and order to a busy studio. This is a high-ownership leadership role for a systematic, optimistic team player with a heart of gold. What the job involves: Owning the workflow from brief through to studio and production outputLeading and managing the creative operations team, including the studio coordinatorAssessing briefs, deadlines and capacity, and scheduling work by priorityReprioritising quickly when urgent briefs or curveballs landKeeping a big-picture view of studio workload, capacity and competing prioritiesSourcing, managing and allocating freelancers within budget, including invoicing and monthly reportingMonitoring workflow and delivery daily, and clearing bottlenecks before they become problemsTranslating deliverables into realistic creative and production timelinesChampioning the agency's values, systems and ways of workingWhat you need to be considered: 5+ years' ad agency experienceProven experience leading a studio or traffic functionExcellent computer skills, including Office 365, Outlook, Excel, Teams, SharePoint and PowerPointA fully functional home office for remote daysOutstanding multitasking skills and attention to detailResourceful, practical and quick on your feetStrong communication and relationship-building skillsThe ability to lead with empathy while staying firm, fair and diplomaticBonus points if you: Have used Chase for traffic, or know your way around Monday, ClickUp or BasecampUse AI tools day-to-day and like finding ways to streamline creative workSpeak design and procurement, with a solid understanding of print techniques and processesBring a calm head, empathy and good energy to the studio