Location: Enugu - Independent Layout
We are seeking a competent, proactive, and results-driven Station Supervisor to oversee daily station operations, ensure excellent customer service, drive sales, and maintain compliance with company policies, safety standards, and operational procedures.
- Supervise daily station operations and ensure smooth and efficient service delivery.
- Monitor sales performance, identify business opportunities, and implement strategies to increase revenue.
- Ensure accurate recording of sales, stock levels, product deliveries, and daily transactions.
- Monitor staff attendance, performance, discipline, and productivity.
- Ensure compliance with health, safety, security, and environmental (HSSE) standards.
- Maintain high standards of cleanliness, orderliness, and customer service.
- Monitor product inventory and promptly report shortages, discrepancies, equipment faults, and operational issues.
- Ensure proper handling of cash, payment records, and station documentation.
- Build and maintain strong customer relationships to promote customer acquisition and retention.
- Prepare and submit accurate daily, weekly, and monthly operational reports.
- Implement management directives and ensure adherence to company policies and procedures.
Requirements and Qualifications
- A minimum of HND or B.Sc. in Business Administration, Management, Accounting, or a related discipline.
- At least 2 - 3 years of relevant experience in station operations, retail management, or a supervisory role, preferably in the oil and gas industry.
- Strong leadership, communication, organizational, and problem-solving skills.
- Good knowledge of sales monitoring, inventory control, cash management, and customer relationship management.
- Ability to supervise a team, meet sales targets, and work under pressure.
- High level of integrity, accountability, and attention to detail.
- Proficiency in Microsoft Office applications and basic reporting tools.
- Leadership and team management
- Sales and business development
- Customer service and relationship management
- Operational planning and problem-solving
- Financial accountability and inventory control
- Safety awareness and regulatory compliance