The incumbent of the post will be expected to perform the following duties:
Fraud Risk
Screening incoming fraud alerts against known fraud indicators and other risk factors. Using telephonic interviewing techniques, in order to determine risk. Where fraud is confirmed block the channel to prevent further transactions and losses. Record actions taken on fraud systems.
Communicate new fraud trends to Managers for further action. Investigation of fraud incidents and collection Of evidence and case development. Properly documenting and maintaining chain Of custody for evidence.
Appropriately managing cases through investigation, and business interaction and eventual resolution and closure. Conducting proactive fraud investigations resulting in the identification of issues and the reporting Of findings and remediation recommendations. Apply a variety of investigative tools and methodologies to support the investigation to determine root cause analysis.
Identifying inefficiencies in internal controls and applications that could result in potential fraud. Source information from different data warehouses, data marts, manual systems and on-line system given the business requirement Conduct integrity checks both when extracting data developing reports. Present the outcome of the analysis to the business for decision making.
Risk and Compliance
Keep abreast of changes in Fraud Risk legislation, regulations and respond to changes through adjustments to the strategy and operational plans as required. Ensure submission of mandatory reports and information. Ensure the mitigation of the business units' risk profile through the application of fraud controls and risk prevention principles and implementing of sound governance and compliance processes and tools to identify and manage risks.
Assist in the establishment, maintenance and improvement of Standard Operating Procedures, policies, and guidelines relating to the business unit in consultation with the Executive Manager. Monitor changes in the regulatory environment and ensure that appropriate operational controls are implemented to address new requirements.
Ensure effective support in the provision of evidence to all internal and external audit requirements. Adhere to all relevant laws, policies and Standard Operating Procedures throughout the BMA.
Stakeholder Management and Relations
provide advocacy on Fraud Risk related matters to relevant stakeholders. Collaborate with the necessary organs of state and domestic and international organisations to promote and enhance effective. efficient and secure human movement.
Ensure the development and effective stakeholder relations management With both local and international communities in support of national objectives and Fraud Risk priorities. Build and maintain effective internal and external stakeholder relationships for the purpose of expectations management. knowledge sharing and integration. Lead the identification and mitigation of internal systems and procedural barriers to enhance excellent customer service.
Represent and participate in the BMA's committees and tasks teams as member Of the executive team. Lead the implementation of timeous communication on relevant information and legislation to the BMA. Participate in industry related forums, conferences and workshops to gain industry insight for the purpose of business improvement and position the BMA.
Requirements
Minimum Qualifications
Undergraduate qualification at NQF Level 7 or above in Risk Management, Compliance Management, Auditing, Forensic Investigation, Internal Audit, qualification recognised by SAQA
Minimum Experience
Five (5) years' experience in Fraud Risk Management, Business Risk Management, Auditing, Compliance, Investigations, or a related environment with supervisory level
Other requirements
Flexibility in working hours will be required to meet demands of the role.