City of Johannesburg·Gauteng, south-africa·Full Time·Onsite
OperationsFull TimeOnsite
-Closes Nov 13, 2026
Minimum Requirements:
A degree in BA (Social Work) at NQF level 7, certificate in EAP, registration with South African Council for Social Service Professions (SACSSP);
8 years' relevant experience of which 3 years must be at a supervisory level;
Valid driver's license.
Primary Function:
To manage and facilitate the provision of Employee Assistance Programme (EAP) services to employees and Councilors through the implementation of preventative, educational, remedial and psychosocial interventions aimed at promoting employee well-being, addressing psychosocial risks, minimizing productivity loss and facilitating the restoration of employees to optimal levels of functioning and work performance.
Key Performance Areas:
To develop short- and long-term strategies and outline tasks and schedules to execute EAP programmes;
To keep confidential records associated with the administrative and reporting requirements of the profession.
To maximize return on human capital investment through value adding interventions to improve organizational performance.;
To facilitate and give directions to the smooth running of the programme;
To plan and guide project processes from the start to finish.
To manage risks and identify organizational employees' needs.
Implement communication strategies aimed at creating awareness of services rendered.
Implementation of psychosocial interventions for the COJ employees, their immediate family members and councilors.
Leading Competencies:
Ability to function under stress;
Time management;
High level of confidentiality and people management;
Collaborative/Teamwork;
Value and Integrity;
Attention to detail and quality focused;
Customer and Service Delivery Management (Batho Pele) Ethics;