Sorting Officer

Job Summary

• The Sorter is responsible for accurately receiving, sorting, scanning, organizing, and preparing parcels for dispatch according to company procedures and destination routes.
• The role ensures parcels are handled with care, processed efficiently, and dispatched within approved timelines to support excellent customer service and operational efficiency.
• The Sorter is expected to maintain high standards of accuracy, productivity, discipline, and teamwork while complying with all operational and safety procedures.

Key Responsibilities

Parcel Receiving:

• Receive inbound parcels from transport vehicles.
• Verify parcel quantities against the accompanying manifest.
• Report any shortages, damages, or discrepancies immediately to the Team Lead or Operations Supervisor.
• Ensure all incoming parcels are properly documented before processing.

Parcel Sorting:

• Sort parcels accurately according to destination, route, hub, or delivery zone.
• Separate priority, express, fragile, and special handling shipments where applicable.
• Ensure parcels are placed in the correct sorting locations.
• Minimize sorting errors and misrouted parcels.

Parcel Scanning:

• Scan all parcels using the Company's scanning devices or software.
• Ensure all parcel movements are updated accurately in the system.
• Report scanning errors or system issues immediately.
• Verify that parcel information matches system records.

Loading & Dispatch:

• Assist in loading parcels onto delivery vehicles according to dispatch plans.
• Ensure parcels are loaded safely to prevent damage during transportation.
• Verify parcel quantities before vehicle departure.
• Assist with unloading inbound vehicles when required.

Parcel Handling:

• Handle all parcels with care to prevent loss or damage.
• Identify and report damaged or suspicious parcels immediately.
• Ensure fragile items are handled according to Company procedures.
• Maintain parcel security at all times.

Warehouse Housekeeping:

• Keep the sorting area clean, organized, and free from hazards.
• Arrange parcels neatly to maximize warehouse space.
• Dispose of waste materials appropriately.
• Assist in maintaining a safe working environment.

Teamwork:

• Work closely with Team Leads, Supervisors, Transport Officers, and other warehouse personnel.
• Support colleagues during peak operational periods.
• Attend shift briefings and operational meetings.
• Maintain a positive and cooperative working relationship with all team members.

Compliance:

• Follow all Company Standard Operating Procedures (SOPs).
• Comply with workplace safety regulations.
• Wear required Personal Protective Equipment (PPE) where applicable.
• Observe security procedures within the warehouse.
• Adhere to Company policies on attendance, punctuality, and discipline.

Productivity:

• Meet daily sorting targets established by Management.
• Complete assigned tasks within required timelines.
• Assist in reducing warehouse backlog.
• Support initiatives aimed at improving operational efficiency.

Reporting:

Immediately report the following to the Team Lead or Operations Supervisor:

• Damaged parcels
• Missing parcels
• Incorrect parcel labels
• Scanning issues
• Equipment malfunctions
• Safety hazards
• Operational delays
• Any suspicious activities within the warehouse
• Parcel sorting accuracy.
• Number of parcels sorted per shift.
• Scanning accuracy.
• Reduction in parcel misrouting.
• Timely completion of assigned tasks.
• Compliance with operational procedures.
• Attendance and punctuality.
• Teamwork and cooperation.
• Reduction in parcel damage.
• Warehouse cleanliness and organization.

Requirements

• Candidates should possess an NCE, OND,SSCE / GCE / NECO with 1-3 years experience
• proximity to Ikeja GRA will be an advantage.
• Candidates living at Ikeja, Mafoluku, Oshodi and its environs will be considered.