Technology

Solution Architect At Ericsson

Ericsson·Nairobi, kenya·Full Time·Remote
TechnologyFull TimeRemote
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About this opportunity:

We are looking for a Solution Architect with hands-on Communication Services (CS Core and IMS) experience to join our team. In this delivery-focused role, you will manage end-to-end delivery of Ericsson Communication Services solutions while translating customer needs and technology opportunities into detailed technical offerings, solutions, and proposals contributing directly to profitable business outcomes for Ericsson.

What you will do:

  • Undertake product deployment and configuration of Communication Services products
  • Prepare and execute system tests, module tests, and acceptance tests
  • Work with business partners to identify and drive improvements in delivery processes
  • Collaborate with the team to resolve technical product delivery issues
  • Maintain and update solution documentation
  • Provide feedback to R&D on possible portfolio enhancements
  • Participate in knowledge transfer, documentation, and information sharing
  • Stay abreast of new technologies and share solution insights to enable customer competence building

The skills you bring:

  • Bachelor's degree in Engineering or Computer Science
  • 5 - 10 years of relevant experience
  • Proven experience in the delivery and implementation of cloud infrastructure or software virtualization
  • CS Core Portfolio Knowledge: MSC-S, MGW, CTC
  • IMS Portfolio Knowledge: MTAS, CSCF, SBC, MRF, DNS, ENUM
  • Knowledge of Cloud / NFVI technology
  • Strong communication and interpersonal skills
  • Business acumen with the ability to work effectively across teams and networks
  • Ability to innovate, adapt, and respond to change
  • Results-driven with strong planning and organizing skills
  • Additional programming skills are a plus

Key skills

BA/BSc/HND

At a glance

Company

Ericsson

Location

Nairobi, kenya

Employment

Full Time

Experience

Valid until

Not specified

Created

September 25, 2026

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Vendor Performance Management: Monitor and evaluate vendor performance against SLAs and KPIs, prepare periodic performance reports, facilitate review meetings, and manage vendor risk assessments and corrective action plans. Budgeting & Financial Monitoring: Support the preparation of annual IT budgets, track actual spend against budget allocations, highlight variances with recommended corrections, and provide financial forecasts for cost optimization. Reporting & Compliance: Generate regular dashboards on contract status and budget utilization, ensure adherence to internal procurement guidelines and external regulations, and support internal/external audit activities. Qualifications Bachelor’s Degree in Business, Finance, Procurement, Information Technology, or a related field. Mandatory requirement: Must be currently pursuing or possess certification in ITIL, COBIT, Chartered Institute of Procurement and Supply (CIPS), or Project Management. Experience & Technical Competencies At least 3 years of experience in IT Governance and Service Management functions, focusing on vendor management, contract administration, or financial monitoring. Solid familiarity with IT service delivery, budgeting processes, procurement guidelines, and accounting functions (considered an added advantage). Proficient in enterprise software (Oracle, SAP, or Navision) and highly skilled in Microsoft Excel and Word for data analysis and reporting Senior Manager, IT Planning & Governance Job Summary The role holder guides the IT Department through effective IT strategic development, aligning initiatives with budgets, and fostering strong partnerships with IT suppliers. The Senior Manager spearheads techno-financial efficiency by managing financial spend governance, vendor readiness for digital transformation, and leading a team of professionals to advance the Bank’s technological infrastructure, systems, and cyber security governance. Key Responsibilities IT Planning & Strategy: Collaborate with IT leadership to create and execute IT strategies aligned with overall CBK objectives, establishing short- and long-term operating procedures and tracking progress against the technology vision. Financial Planning & Governance: Coordinate comprehensive multi-stakeholder technology budgets (Capex and Opex), oversee budget utilization, plan financial governance sessions, and manage end-to-end spending approvals in compliance with contracts and SLAs. Vendor & Partner Performance Management: Develop and embed a Partner Governance Framework, establish periodic supplier evaluations and annual business reviews, track SLA compliance, and continuously align support contracts with future roadmap technologies. Leadership & Talent Management: Lead, mentor, and develop a multi-disciplinary team through structured feedback, goal setting, optimal organizational structuring, and process automation. Risk, Audit & Compliance: Drive IT audits to ensure compliance with technological best practices and regulations, minimize operational/cybersecurity risks, and monitor KPIs via IT Service Management frameworks (ISO 20000). Qualifications Bachelor’s Degree in Engineering, Information Technology, Financial Management, or a related discipline (Master’s degree is an added advantage). Mandatory professional certification: CGEIT, COBIT, CISM, ITIL, PMP, or an equivalent recognized certification. Additional certifications in IT, Financial Management, Procurement, or Contract Management represent an added advantage. Experience & Technical Competencies Minimum of 10 years of relevant working experience in IT Planning and Partner Governance in a complex environment, including at least 3 years in a senior leadership or management role within central banking, financial services, government, telecommunications, or regulatory institutions. Advanced financial knowledge, business acumen, and a strong background in IT budgeting processes, contract management, IT infrastructure design, and project management methodologies. Exceptional stakeholder management, conflict resolution, analytical, and presentation skills, coupled with a solid understanding of ITIL processes. Senior Manager, Enterprise Architecture Job Summary The role holder shapes the Bank’s technology vision, strategy, ad enterprise architecture to ensure operational efficiency, security, and long-term alignment with business and national objectives. The Senior Manager leads the design of enterprise-wide IT architecture across business, application, data, technology, and security domains, guiding digital transformation initiatives and overseeing the evolution of IT assets. Key Responsibilities Enterprise Architecture Practice: Establish, implement, and maintain a robust Enterprise Architecture (EA) practice and institutionalize standards, frameworks, policies, and guidelines across business, application, information, and technology domains. Strategic Leadership & Domain Integration: Provide strategic direction for business, application, information, technology, and security architecture (incorporating Enterprise Security Architecture and proactive risk/audit mitigation). Solution Design & Oversight: Direct end-to-end technology solutions acquisition and high-level solution designs for major projects, ensuring seamless integration with government agencies, financial institutions, and stakeholders. Audits, Risk & Compliance: Lead IT audits, enforce technological best practices, reduce operational, cybersecurity, and business continuity risks through prudent controls, and track KPIs via ISO 20000 frameworks. Talent & Performance Management: Manage, recruit, mentor, and coach a team of IT professionals (enterprise architects, solution architects, and consultants), ensuring an optimal organizational structure and high service management standards. Qualifications Bachelor’s Degree in Computer Science, Engineering, Business, Information Technology, or a related discipline (Master’s or post-graduate qualification is an added advantage). Mandatory professional certification: TOGAF Enterprise Architecture Practitioner, Zachman Certified Enterprise Architect, or an equivalent vendor-neutral architecture certification. Additional advantages: Certifications in cloud architecture, security architecture, IT governance, or project management. Experience & Technical Competencies Minimum of 10 years of experience working with large organizations on a similar scope, including at least 3 years in a senior leadership position managing enterprise architects and solution architects. Demonstrated banking (or equivalent) enterprise architecture experience, with deep technical competency in solution design and high-level design creation for major projects. Extensive exposure across application and business architecture domains such as banking, telecommunications, or retail. Database Administrator Job Summary The Database Administrator oversees the full lifecycle of the Bank’s data platformsincluding Oracle, SQL Server, MySQL, PostgreSQL, MongoDB, Big Data, and Data Lakes. The role holder is responsible for database installation, configuration, health monitoring, performance tuning, access security, and backup/recovery strategies, working closely with application developers, IT operations, and business teams to ensure operational efficiency, data integrity, and regulatory compliance. Key Responsibilities Architecture & Implementation: Define database physical structures, security specifications, and data modeling requirements; install new or revised systems; create database objects; and support data loads and migrations. Performance Tuning & Maintenance: Monitor and optimize database performance through parameter adjustments, indexing, and tuning; implement new releases, patches, and upgrades; and design archiving and backup/recovery strategies. Security & Compliance: Implement and enforce rigorous database security, access controls, PII data protection, and standardized naming conventions while ensuring adherence to organizational policies. Backup & Recovery Management: Manage on-site backups, restoration, and recovery processes in coordination with off-site teams using platforms like RMAN and Commvault. Collaboration & User Support: Partner with Data Architects and development teams to ensure efficient code interaction, assist in business case development, and provide end-user training and stakeholder assistance. Qualifications Bachelor’s Degree in Computer Science, Information Technology, or a related discipline. Mandatory certification: Oracle Certified Professional (OCP) or its equivalent. Strongly recommended added certifications: MS SQL, MySQL, Postgres, MongoDB, and Operating System (Unix/Linux/Windows) certifications. Advanced knowledge of Database Security, PII Controls, and engineered systems like Exadata. Experience & Technical Competencies Minimum of 5 years of hands-on experience as a Database Administrator administering Oracle, MS SQL, and open-source databases in mixed OS environments (Unix, Linux, Windows). Advanced Oracle DBA expertise in high-availability setups, including Real Application Clusters (RAC), Data Guard, and multitenant architectures. Extensive proficiency in RMAN backup/restore procedures, Commvault backup technology, database performance tuning, and cloud migration strategies. Analyst, Cyber Security Infrastructure Job Summary The role holder serves as the first line of support for cyber-related issues, working within the Cyber Security Operations Section to implement and maintain security policies, manage day-to-day cybersecurity infrastructure, and ensure 99.999% system availability. The analyst provides remediation, ensures technical vulnerability compliance, and supports security controls designed to protect the Bank. Key Responsibilities Strategic Alignment: Contribute to the overall performance of the cybersecurity function and the achievement of the Bank’s strategic objectives. Security Operations & Configuration: Configure, manage, and upgrade firewalls, IDS, IPS, NAC, encryption tools, content filters, antivirus solutions, and logging systems. Policy Enforcement & Compliance: Assist in implementing information security policies, standards, procedures, and baselines while ensuring existing products comply with industry frameworks like ISO 27001 and PCI. Incident Troubleshooting & Support: Act as the first line of support for Level 1 and Level 2 issues impacting cyber security operations, troubleshooting and remediating technical vulnerabilities. Vulnerability & Change Management: Assist in coordinating patch and vulnerability management programs, supporting system custodians with security control implementations, and documenting operational changes and procedures. Qualifications Bachelor’s Degree in Electrical Engineering, Computer Science, Information Technology, or a related field. Relevant certifications in information security or networking, such as CCNA, CCNP-Security, CEH, CISA, CISM, or operating system certifications in Microsoft Windows and Linux/Unix. Experience & Technical Competencies At least 3 years of experience in IT user support, IT networks, network protocols (TCP/IP, Syslog, DNS, NetFlow), and administering Microsoft Windows and Linux/Unix operating systems. Working knowledge of programming/scripting (shell, Python) and web technologies (HTML, JavaScript, PHP) represents an added advantage. DM, Database Administration Role Summary The role holder is directly responsible for the strategic management, optimal performance, security, and availability of databases within the Bank. Overseeing the full lifecycle of databasesincluding installation, configuration, maintenance, and upgrades across platforms such as Oracle, SQL Server, MySQL, PostgreSQL, MongoDB, Big Data, and Data Lakesthe Deputy Manager ensures high system health, performance tuning, robust security access, and resilient backup/recovery strategies. Key Responsibilities Team Leadership & Technical Direction: Supervise Database Administration Analysts, act as a Technical Lead to enforce best practices and standards, champion modern data management techniques, and lead the automation of patch deployments using Shell Scripting, PowerShell, Ansible, or Terraform. System Design & Implementation: Collaborate with infrastructure, application, and cybersecurity teams to design and deploy systems aligned with the Bank’s objectives, executing tactical service improvements, upgrades, and patching. Business Continuity & Disaster Recovery: Develop BCP strategies for core databases, ensuring continuous real-time replication to the DR site and rigorously testing business continuity plans. Security & Compliance: Implement rigorous security measures including access controls, encryption, and PII controls; lead regular security audits; and maintain ISO 20000 & 27001 documentation alongside Standard Operating Procedures (SOPs). Performance Tuning & Maintenance: Monitor and optimize database performance via query tuning and indexing, perform routine maintenance and troubleshooting, and maintain vendor relationships and contract alignment. Qualifications Bachelor’s Degree in Computer Science or a related discipline. Mandatory certification: Oracle Professional Certification (OCP). Strongly recommended certifications: MS SQL, MySQL, Postgres, and MongoDB. Added advantages: Oracle Cloud Technologies (OCI) certification/migrations, OS certification (Unix, Linux, AIX), and working knowledge of Commvault backup technology. Advanced knowledge of Database Security and PII Controls Implementation. Experience & Technical Competencies At least 8 years of in-speed, in-depth experience managing Oracle, SQL Server, MySQL, and open-source databases (PostgreSQL, MongoDB) in a high-workload environment utilizing mixed operating systems (Windows, Linux, UNIX), microservices, and virtualization/VMware platforms. Advanced Oracle DBA skills including High Availability setups (RAC, Data Guard), multitenant architecture administration, Exadata engineered systems, and RMAN backup/restore procedures. Proven expertise in database performance tuning, cloud migrations, database monitoring (Enterprise Manager, Splunk ITSI), and project management for database upgrades and implementations. Don't Keep Share!: WhatsApp Tweet

14 days ago