The South African Revenue Service (SARS)·Gauteng, south-africa·Full Time·Internship
RetailFull TimeInternship
-Closes Nov 3, 2026
Job Purpose
To provide in-depth market research and analysis of products as per legislative requirements.
Education and Experience
Minimum Qualification & Experience Required
Honours Degree (NQF 8) in Behavioural Science, Behavioural Economics, Psychology, Industrial Psychology, Economics, Sociology, Cognitive Science, Public Policy, Statistics, Data Science with 10 - 12 years' experience in behavioural research, applied social research, behavioural insights, policy research, customer or taxpayer research, or programme evaluation environment, of which 3 - 4 years at a specialist level.
#Alternative/OR
Bachelor's degree in (NQF 7) in Behavioural Science, Behavioural Economics, Psychology, Industrial Psychology, Economics, Sociology, Cognitive Science, Public Policy, Statistics, Data Science with 12-15 years' experience in behavioural research, applied social research, behavioural insights, policy research, customer or taxpayer research, or programme evaluation environment, of which 3 - 4 years at a specialist level.
Analyse and make recommendations about improvements to specialist systems, procedures, policies and practices.
Contribute to the optimum utilisation of org. resources, advising on effective planning and development of area of specialisation resource plans.
Develop multiple practices in alignment with operational policy and procedural frameworks, supporting tactical development and excellence.
Draw on own technical or professional expertise, knowledge and experience to identify and recommend tactical solutions to defined problems in practices.
Ensure timeous communication on progress and challenges in achieving divisional and business unit goals to all relevant stakeholders.
Implement research methodologies and techniques that enables monitoring and reporting of research and analytical activities.
Influence and communicate across business areas impacted by practice area to minimise resistance and ensure onboarding of new thinking.
Integrate business information, compare, analyse and produce reports to identify trends, discrepancies and inconsistencies for decision making purposes.
Optimise goal achievement through tactical strategy development and optimisation of practises, processes and systems across an internal value chain.
Plan for value-added, continuous multiple practice and system improvement optimisation to deliver on objectives and to enhance tactical excellence.
Proactively identify interconnected problems, determine its impact and use to develop best fit alternatives; developing best practice solutions.
Recommend changes to optimise processes, systems, practice areas and associated procedures and execute the implementation of change and innovation.
Translate top-down policy, apply modification in relation to own practice area and communicate impact to relevant stakeholders.
Governance
Develop and /or align governance and compliance policies for own practice area to identify and manage risk exposure liability.
People
Integrate new knowledge and transfer skills attained through formal and informal learning opportunities in the execution of your job.
Provide specialist know-how, support, advice and practice thought leadership in area of expertise.
Finance
Implement and monitor financial control, management of costs and corporate governance in area of specialisation.
Client
Develop and ensure implementation of own practices to build delivery excellence, encouraging others to provide exceptional stakeholder service.
Participate in the specialist practice community and contribute positively to organisation knowledge management.
Provide authoritative, specialist expertise and advice to internal and external stakeholders.
Research, benchmark and develop client service delivery and efficiency models that leads to optimal service deliver