Retail

Senior Sales Associate At Elvaridah

Elvaridah·Lagos, nigeria·Full Time·Internship
RetailFull TimeInternship
-

Job Summary

  • We are seeking a results-driven and experienced Senior Sales Associate to join our client's retail team. The ideal candidate will have a strong background in retail sales (preferably in furniture or lifestyle/home categories), a passion for customer satisfaction, and proven leadership capabilities. This role will oversee the performance of the sales team, ensuring that both in-store and online targets are consistently met, and act as the right hand to the Head of Retail in driving store performance and sales strategy.

Key Responsibilities

  • Supervise and guide the sales team, ensuring all members meet or exceed their individual and team targets.
  • Lead by example by engaging clients, closing sales, and managing customer relationships.
  • Track and report sales performance, team activity, and store trends to the Head of Retail.
  • Maintain a strong understanding of IO Furniture's product offerings to provide expert guidance to customers and staff.
  • Ensure that all product listings are correctly uploaded, described, and updated on the e-commerce platform, coordinating with internal teams to maintain accuracy.
  • Resolve customer issues efficiently and professionally, providing quick, practical solutions.
  • Provide ongoing support and training to sales team members, fostering a culture of high performance and service excellence.
  • Assist in merchandising and showroom layout to optimize sales opportunities.
  • Use Microsoft Office tools(Excel, Word, PowerPoint) to prepare reports, team schedules, and sales tracking.
  • Work closely with marketing and inventory teams to align promotions, stock availability, and customer engagement strategies.
  • Building new client lists and identifying retail opportunities.

Requirements & Qualifications

  • Bachelor's degree in business, Sales, Marketing, or related field.
  • Minimum of 5 years of retail sales experience, with at least 2 years in a supervisory or senior sales role.
  • Experience in a furniture or interior design company is highly desirable.
  • Proven ability to sell effectively and meet targets consistently.
  • Strong people management skills, with the ability to motivate and guide a team.
  • Excellent communication, negotiation, and problem-solving abilities.
  • Proficient in Microsoft Office Suite, especially Excel and PowerPoint.
  • Familiarity with e-commerce platforms and product content management is an added advantage.
  • Strong organizational skills and attention to detail.

Key skills

BA/BSc/HND
Apply Now
Send your CV along with a cover letter tocareers@elvaridah.com

Please use the job title as the subject line of your email.

At a glance

Company

Elvaridah

Location

Lagos, nigeria

Employment

Full Time

Work style

Internship

Experience

Valid until

Not specified

Created

September 23, 2026

More opportunities

Similar roles you might like

Senior Sales Associate/manager Electric Mobility At Rivy (formerly Payhippo)

Rivy (Formerly Payhippo)

Lagos, nigeria

full-time

The Role The Sales, Senior Associate / Manager will drive the growth of Rivy's lending portfolio and digital storefront with a specific focus on electric vehicle (EV) financing and clean energy product sales. The successful candidate will bring hands-on experience selling electric vehicles or EV-adjacent products, and will use that expertise to develop targeted sales strategies, grow Rivy's EV customer base, and build lasting commercial relationships in the clean mobility and energy transition space. This role sits at the intersection of clean energy finance and the rapidly growing EV market in Nigeria and West Africa. The candidate will work closely with credit, marketing, and engineering teams to deliver a best-in-class sales experience and help Rivy become the leading financing partner for electric vehicle adoption across the region. Job Responsibilities: Sales Strategy and Planning Develop and implement effective sales strategies specifically tailored to the electric vehicle and clean energy financing market, aligned with Rivy's overall growth objectives. Set clear sales targets and KPIs for the sales analyst and associate, with particular emphasis on EV product lines and EnergyStack conversions. Forecast EV sales performance based on market adoption trends, previous sales data, and strategic initiatives within the clean mobility sector. Identify new business opportunities in the EV and clean energy space including fleet operators, EV dealerships, logistics companies, and last-mile delivery businesses to expand Rivy's reach. Team Leadership and Development Lead, motivate, and mentor the sales associates to achieve individual and team sales targets across all clean energy product lines, including EVs. Provide training and guidance on electric vehicle product knowledge, EV financing structures, and sales techniques tailored to the EV buyer journey. Conduct regular performance reviews with the sales team, providing feedback, goal-setting, and development plans that include EV-specific competency growth. Foster a high-performance, innovation-oriented culture focused on accountability, collaboration, and results in a fast-moving clean energy market. Client Relationship Management Develop and maintain strong relationships with key clients and partners in the EV ecosystem including dealers, fleet managers, corporate buyers, and government institutions. Ensure customer satisfaction through proactive problem-solving, transparent communication about EV financing terms, and excellent post-sale support. Assist in negotiating and closing high-value EV financing deals and complex clean energy transactions, ensuring favourable terms for both the client and Rivy. Collaborate with the customer service team to ensure smooth post-sale experiences, particularly for EV customers navigating financing for the first time. Sales Performance Monitoring Monitor the performance of the sales team through regular reporting, analysing EV and clean energy sales activities, and tracking performance against set goals. Identify areas of underperformance including in EV product conversion rates and develop corrective action plans to drive improvements. Use CRM tools to track all sales activities, EV financing opportunities, and client interactions with precision and consistency. Market Research and Competitive Analysis Conduct ongoing market research to stay informed on EV industry trends in Nigeria and across West Africa including regulatory developments, government incentives, and competitor activity. Analyse customer feedback and competitor strategies in the EV financing and clean mobility space to continuously refine Rivy's sales approach. Adjust sales tactics as necessary based on evolving EV market conditions, new model launches, and shifts in customer demand. Collaboration with Cross-Functional Teams Work closely with marketing to align EV-focused sales campaigns, promotional activities, and lead-generation strategies targeting the clean mobility segment. Collaborate with the credit and risk teams to develop EV-specific financing products that are competitive, accessible, and aligned with asset risk profiles. Partner with the engineering team to provide customer feedback that shapes product development and improvements to EnergyStack and EV financing offerings. Sales Reporting and Analysis Prepare regular reports on sales metrics including EV portfolio performance, team output, revenue growth, and forecasting by product line. Present EV sales data and performance updates to senior management and propose strategies for growth and market expansion. Maintain a detailed and accurate sales pipeline, with specific tracking of EV deals at each stage of the financing cycle. Budgeting and Resource Allocation Manage the sales team budget and ensure resources are allocated effectively to maximise ROI, with attention to EV-specific marketing and outreach costs. Ensure the sales team has the tools, EV product training, and operational support necessary to meet their targets and deliver a high-quality customer experience. Qualifications Bachelor's degree. Minimum of 3 years of experience, with a proven track record in sales and business development. Sector Knowledge:Demonstrable understanding of the EV market landscape in Nigeria or West Africa, including key players, regulatory environment, and customer acquisition dynamics. EV Sales Experience: At least 2 years of direct experience in electric vehicle sales or EV-adjacent products (e.g. EV charging infrastructure, EV fleet management, e-mobility services). This is a key requirement. Clean Energy Background: Experience in the renewable energy or clean tech sector including solar, battery storage, or clean mobility is strongly preferred. Entrepreneurial mindset, with a passion for driving innovation and achieving results Excellent analytical and problem-solving skills, with a strategic mindset. Effective communication and negotiation skills, building and maintaining relationships with clients, partners, and stakeholders. Meet required financial targets/sales budgets. Meet performance, KPIs, service level, quality standards, and customer satisfaction rates/standards. A go-getter attitude towards exceeding monthly targets and customer expectations.

a month ago