Senior Relationship Manager

Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya – incorporated with effect from January 1, 2016 – and all KCB’s regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan. It als Senior Relationship Manager – Fast Moving Consumer Goods (FMCG) Key Responsibilities Implement the FMCG Business Segment Portfolio strategy in line with the overall KCB Group Strategy. Deliver on Annual Business Growth Targets: Revenue, Fees and Commissions, Balance sheet and Customer number growth. Execute client deals in line with developed strategic client plans. Executes sales growth tactics and targets in collaboration with business partners Champion the delivery of consistent, seamless and trusted customer service to ensure customer retention and loyalty. Personally maintain and deepen client relationships at the appropriate level and foster long-term client interest. Relationship Management of Key Regional Customers and Stakeholders. (e.g. Sectors, Product Management teams, Bancassurance, Capital and any other business partners). Monitor daily referrals to ensure that client facilities are managed within the parameters set by the Bank Exercising discretion regarding account conduct based on a close knowledge and understanding of client activities Ensure timely submission of quality credit proposals in conformity with the Credit Policy guidelines and requirements. Maintain the quality of assigned portfolio within stipulated Non-Performing Loans (NPL) and Portfolio at Risk (PAR) parameters. Education and Experience University Degree from a recognized institution. Seven (7) years’ banking experience in the Financial/banking sector, 5 years Corporate Relationship Management within FMCG/Manufacturing/Agribusiness 5 years’ experience in Credit and Financial Analysis 5 years’ experience in Client Portfolio Management Knowledge of Trade and Transaction Banking products Deep understanding of FMCG/ Manufacturing/Agribusiness value chains Deep sector knowledge of FMCG Manufacturing/Agribusiness sectors including emerging trends, threats and opportunities. Digital Savvy and Computer literacy Entrepreneurial and Commercial thinking Excellent research, analytical, and problem-solving skills. Integrity & courage to challenge actions within various business units and the status quo. Don't Keep Share!: WhatsApp Tweet