In this role, you would be responsible for:
- Owning the software and data product and strategic direction and evolution of critical engineering systems, business processes, and business intelligence in M-KOPA's Electric Vehicle financing business unit
- Working with engineers to drive continuous improvement in our product's capabilities to deliver customer and business value
- Partnering with analytics engineers to understand internal reporting and data visualization needs within the eMobility domain.
- Getting feedback directly from customers and customer care teams to understand customer pain points and drive an excellent customer experience and proposition
- Analyzing data to understand business performance and identify opportunities for future products and improvements
This is primarily a Hybrid role based in Nairobi, Kenya, with moderate work travel expected. Therefore an ideal candidate should either be based in Kenya or be willing to relocate if/once successful.
Your application should demonstrate:
- 4+ years of product management experience
- Strong technical and/or analytical skills, including the ability to conduct your own complex data analysis
- Proven ability in solving technical and/or analytical problems
- Ability to work with diverse, distributed teams across multiple countries
- Strong interpersonal, communication, and collaboration skills
- Experience working on a "backend" or API-first product
- Experience working on a B2C product
- Experience with IoT products and remote device control best practices
- Experience with SaaS CRM to custom software integrations
- Experience with agile methodologies and cross-functional team leadership
- Experience in data-driven decision making and strategy development