This cadre is responsible for providing secretarial services in an effective and efficient manner throughout the Authority.
Key Responsibilities/ Duties / Tasks
An officer at this grade will undertake the following duties and responsibilities:
Implementing policies, strategies, guidelines, plans, standards and procedures that impact on Office Administration Services;
Managing correspondences;
Developing and maintaining the filing system in the respective office of deployment;
Organizing meetings and preparing necessary materials for the meeting;
Scheduling appointments and meetings;
Making travel arrangements;
Managing general administration of the office;
Providing office protocol;
Answering and directing phone calls;
Maintaining and updating records in the respective office of deployment;
Developing reports in respective office of deployment;
Coaching, mentoring and supervising staff under their purview.
Knowledge, Experience and qualifications required
For appointment to this grade, an officer must have the following qualifications:
Cumulative service period of six (6) years, three (3) of which must have been at the grade of Office Administrator I, IPOA 8 or in a comparable and relevant position;
Bachelor's Degree in Secretarial Studies or Business and Office Management or equivalent qualifications from a recognized Institution; OR
Bachelor's Degree in Social Sciences plus a Diploma in Secretarial Studies from a recognized institution;
Secretarial management course lasting not less than four (4) weeks from a recognized Institution;
Membership to a relevant professional body where applicable
Proficiency in computer applications; and
Shown merit and ability as reflected in work performance and results.