Effective use of customer value matrix to optimise the business model
Effective execution of business plans and segmentation models
Customer relationship management
Skill:
Analytical
Vision
Strategic thinking
Communication
Customer service
Key Responsibilities
Identify new business opportunities.
Develop and direct a customer segmentation framework and strategy.
Develop and lead the implementation of segment specific strategies, policies, standards and guidelines.
Provide customer marketing and communication.
Accountable for segment performance monitoring and reporting.
Manage and optimise the section infrastructure and resources.
Minimum requirements
Qualification(s):
B Degree in Engineering/ Commerce/ Business Management/ Project Management at NQF7 with 360 credits or
B Tech in Engineering/ Commerce/ Business Management/ Project Management at NQF7 with 360 credits or
Advanced Diploma in Engineering/ Commerce/ Business Management/ Project Management at NQF7 with 360 credits.
Experience:
10 Years successful track record at middle management level in the management of significant, successful business opportunities, development and leadership preferably in energy sector.