Senior Growth And Partnership Manager At It Horizons Limited

Job Summary

• The Senior Growth Manager will be responsible for driving user acquisition, engagement, and revenue growth for our B2B product.
• This person will lead the development and execution of growth strategies across the entire customer journey, from acquisition to retention and loyalty.

Key Roles & Responsibilities

• Drive user acquisition, revenue, and adoption of our products through the execution a comprehensive growth strategy
• Draft and pitch our products to prospective organizations.
• Setting goals and developing plans for business and revenue growth.
• Market penetration, drive, and management of existing / potential users/agents.
• Foster and develop relationships with customers/clients.
• Planning regional/territory Sales Strategy, Consistent Target Delivery and Achievements.
• Development of the Team to meet & exceed Business metrics in the regions.
• Resolving critical sales/operational issue(s) that are beyond Business development officer.
• Work closely with the head of Growth to identify, prioritize, and execute growth opportunities.
• Continuous set up of new user acquisition campaigns and activations at cluster/market locations.
• Responsible for coordinating the activities and performance of Brand Ambassadors.
• Analyze user data and customer feedback to identify patterns, trends, and opportunities for growth.
• Create and manage a growth dashboard to track key metrics and communicate progress to the leadership team.
• Stay up to date with the latest growth tactics and best practices in the industry.
• Develop and execute strategies to scale the company's product by gaining adequate market share and industry leaderships.

Appendix

Definition of competence levels is in Appendix

Awareness:

• A good understanding of what is involved in an area of expertise and its relevance to the business.
• Ability to describe the main elements of the area of expertise and their importance to the business; and
• Ability to recognize how and where competences in expertise are relevant to their own job.

Knowledge:

• Ability to interpret and evaluate information and advice from experts in an area of Expertise.
• Knowledge and ability to correctly use the terminology (vocabulary) of the area of Expertise.
• Ability to hold an informed debate with experts in the Area of Expertise; and
• Ability to ask questions that test the viability of proposals in an Area of Expertise.

Skill:

• Ability to consistently carry out the activities of an area of Expertise to the required standard.
• Ability to perform satisfactorily majority of activities of the Area of Expertise.
• Ability to translate guidelines and standards for the Area of Expertise into practical actions.
• Ability to solve imaginatively common technical /operational problems in the Area of Expertise, and
• Ability to guide and advise others in operational /technical aspects of the Area of Expertise.

Mastery:

• Ability to diagnose and resolve significant, unusual problems and to successfully adapt aspects of an Area of Expertise.
• Ability to creatively solve significant, complex, non-routine problems in the Area of Expertise.
• Ability to adapt practices from other markets or countries for use in the Area of Expertise; and
• Ability to generate substantial improvements to local practices and procedures for the Area of Expertise.

Academic Qualifications

• Bachelor's Degree in business, marketing, or a related field.
• Core strength and verifiable experience in scaling startups
• Strong analytical skills and experience using data to drive decision-making.
• Strong project management and team management skills.
• Experience with A/B testing and experimentation.
• Strong understanding of customer acquisition and retention strategies.
• Experience in the Fintech industry is a plus.
• Strong interpersonal and communication skills.

Professional Qualifications:

• Relevant professional certifications.
• At least 5+ years of experience working in a Growth and Strategy capacity delivering success in a Payment Solutions firm, top FINTECH, and financial institutions.
• Must have experience spearheading Growth Marketing for a Digital Payment Product or Application
• Good analytical skills.
• Proficient in Microsoft tools.

Skills & Competencies:

• The competence proficiency levels required for the position of Senior Growth & Partnership Manager are defined using the following key terms.
• Analytical thinking - Mastery
• Presentation Skills - Mastery
• Interpersonal skills - Mastery
• Communication - Mastery
• Business Skill - Mastery
• Functional Technical Leadership - Mastery
• Credibility - Mastery
• Adaptability- Skill
• Teamwork - Mastery
• Self-Motivation - Mastery.