The Senior Director, Finance is a leadership role, accountable for overseeing and managing the financial operations, strategies, and performance of the organization.
This role involves managing financial planning, reporting, risk management and ensuring the organization's financial health and compliance with relevant regulations.
This role is responsible for providing leadership and consulting support to senior leadership/management on matters pertaining to financial management and strategic implementation in support of achieving corporate objectives and business growth.
This role provides overall leadership and management of their finance team, fostering a collaborative and innovative team culture focused on achieving operational excellence.
Summary and Primary Objective
Responsible for overall Financial Management of the Merchants South Africa and to provide advice and guidance to the South African Leadership and Finance Teams.
Ensure Group Financial Management and Reporting meets or exceeds NTT MEA and Merchants Group requirements.
To ensure the appropriate Financial Policies and Standards are set and adhered to.
To provide input, advice and guidance on Financial and Commercial issues to the South African Leadership Team.
To ensure that Corporate Governance is in place for all the legal entities and that the appropriate meetings and reporting is adhered to.
To be involved in all vendor contract negotiations.
To ensure our payroll department meets or exceeds our Peoples expectations and meets Group and regulatory requirements
Main Duties / Key Accountabilities
Strategy
Participate in the development and execution of the Merchants South Africa Strategy.
Ensure that the Strategy is consistent with prudent Financial Practice and meets the requirements of the Merchants Group the NTT Group and its reporting requirements as a public company.
Management
Participate in the Merchants South Africa Leadership Team.
Provide advice and guidance to the heads of the Merchants Operatin Units and the MD.
Mentor and provide advice and guidance to the Finance Team
Go To Market
Provide support and Financial input for all Customer acquisition and Customer development activities. Ensure that Customer Statutory Financial
Requirements are aNTT ressed in Merchants transactions with that customer.
Financial Success
Oversee the preparation of the annual budgets in required timelines and presentation to the Merchants Group.
Ensure that monthly reporting and forecasting to the Merchants Group and NTT MEA is on time and materially accurate.
Continuously review progress and ensure that all steps are being taken to ensure that the Merchants South Africa entity/s are Financially Sound and to ensure any significant issues are flagged to the Merchants Group and NTT Group Finance and Risk Functions.
To provide advice and guidance to the managers to assist them in achieving their targets.
To ensure the annual external audit and internal audits are successfully completed by the Group Auditors with no significant issues.
To ensure that Merchants South Africa Working Capital Management meets MEA and Group targets.
Customer Satisfaction
To be the Executive Sponsor on selected Customers and work with the account team to ensure that the customer's expectations are met or exceeded.
To assist the Business Development and Operations Teams in dealing with Financial issues and proposals that impact existing customers.
To help identify issues that impact the customer's willingness to pay their invoices and work with the appropriate management to aNTT ress the issues.
Requirements: Education, Training and Experience
CA / MBA / Masters in Commerce with min 10 years Financial Experience or equivalent.
Senior financial management experience in Service and/or IT Industries, contact center experience is a bonus.
Proven Financial Management Experience to global standards.