Requirements: Relevant qualification 5-10 years' experience in credit control. Microsoft Office Suite and SAP experience Strong communication, interpersonal, organisational and administrative skills Ability to multitask, think critically and work independently, accurately and under pressure Responsibilities: Manage an allocated debtors' book and ensure timely collection of outstanding payments. Build and maintain client relationships to facilitate debt collection. Manage advance payment and COD accounts. Update account systems with collection progress. Issue statements and invoices and perform account reconciliations. Process and manage refund requests. Assist with credit applications and manage credit risk. Liaise with Finance and Legal departments regarding debt collection. Ensure invoices, proof of delivery and purchase orders comply with customer requirements.