eHealth Africa designs and implements data-driven solutions and technologies to improve health systems for and with local communities. eHA’s technology works in low connectivity settings and uses data to drive decision-making by local governments and partner agencies to get optimum results.
We are recruiting to fill the position below:
Job Title: Senior Associate, Network Admin
Location: Abuja
Purpose of the Position
The ICT Services department at eHealth Africa plays a foundational role in supporting the organization's technology infrastructure, user systems, and digital tools. From first-line technical support to systems maintenance and performance optimization, the department ensures that staff and stakeholders can rely on secure, responsive, and innovative technology solutions.
The Senior Associate, System Network Administration supports the operations and optimization of eHealth Africa’s IT networks and system infrastructure.
The role is responsible for configuring, maintaining, and troubleshooting networks, routers, firewalls, and VPNs, while providing support to system-level issues and integrations. This role works closely with helpdesk and system teams to ensure consistent access and connectivity across the organization.
What you’ll do To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned:
Configure and continuously monitor switches, routers, firewalls, and VPNs, ensuring secure and efficient network operations.
Maintain system integrity by conducting regular monitoring, applying security patches, and troubleshooting performance issues to prevent vulnerabilities.
Perform proactive maintenance and optimization of network services, identifying areas for improvement to enhance reliability and efficiency.
Support the configuration and integration of system and network infrastructure, ensuring seamless connectivity and interoperability across platforms.
Collaborate with system and security teams to implement network controls, enforce security policies, and mitigate potential risks.
Provide technical support for remote site connections and infrastructure upgrades, ensuring consistent performance across distributed locations.
Interface with vendors and service providers to coordinate hardware procurement, software licensing, and resolution of technical issues.
Engage with program teams to assess and address location-specific IT requirements, ensuring tailored solutions that align with operational needs.
Diagnose and resolve network and infrastructure issues, minimizing downtime and maintaining business continuity.
Maintain comprehensive documentation of network architecture, asset inventories, and service logs to support audits and future planning.
Who you are The requirements listed below are representative of the knowledge, skill and/or ability required to successfully perform this job.
Network Technician: Proficient in network protocols, routing, and switching, ensuring stable and efficient connectivity.
System Integrator: Experienced in configuring and managing server and network systems for seamless operations.
Detail-Focused: Maintains comprehensive records, logs, and documentation to support accurate system tracking and troubleshooting.
Responsive Supporter: Quickly diagnoses and resolves user connectivity issues, minimizing downtime and enhancing productivity.
Security-Aware: Implements robust firewall configurations and access controls, safeguarding network integrity and data security.
Qualifications and Experience
Bachelor’s degree in Computer Science, Computer Engineering, Software Technology, or other related field.
2–4 years of experience in IT systems administration or network support, preferably in an NGO or an equivalent combination of education and experience.
Familiarity with DNS, DHCP, firewalls, VPNs, and virtual environments (VMware/Citrix).
Proficiency in virtualization, Active Directory, PowerShell, and Windows/Linux administration.